Customer Ratings & Reviews
- Model:
- WM5500HVA
- SKU:
- 6529912
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent cleaning performance, quiet operation, and ease of use of the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate the large capacity, high quality, and sleek design. However, some customers have expressed concerns regarding the control panel, the start button's responsiveness, issues with installation, and the readability of the display.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Love this washing machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is awesome! Not only does it have a sleek and modern look, the there is every option for any size load and soil level. It's great for small loads, but is ample enough for a bulky bedding and blankets. Highly recommend!
I would recommend this to a friend - Pros mentioned:Noise level
best purchase
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great, so quiet and efficient…all the settings are so convenient
I would recommend this to a friend - Pros mentioned:Noise level
excellent washer !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this washer is amazing, we switched from a samsung to this one and will never buy anything else! it is very quiet, very smooth wash, it doesn't smell, love this washer!
I would recommend this to a friend - Pros mentioned:Noise level
Good washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dial and touch interface. Really good at cleaning. Quiet operation. Plenty of drum capacity. Turbowash is useful. App integration is useful for tracking cycle, maintenance and power usage.
I would recommend this to a friendBrand response from LGAnswers
Posted .We're loving the amazing review for your 4.5 cu. ft. Capacity Smart Front Load Washer with TurboWash® 360° and AI DD® Built-In Intelligence! Enjoy some of the latest washer consumer technology available to make your washing experience that much easier! Please don't forget to perform the tub clean cycle as often as your owner's manual recommends! Happy washing! ^Chris
- Pros mentioned:Capacity
Sally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this washer. Has a larger capacity, offers more wash cycle choices and with the pedestal it is so much easier for me to load and unload. So glad I purchased this washer.
I would recommend this to a friend Lives up to its CR review. Terrible delivery.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: One of highest rated on Consumer Reports. Gets clothes clean. Very easy to use. WiFi connection is helpful in notifying when cycles are done so you can remove before they wrinkle. Cons: None thus far. CAUTION: Do not use JB Hunt for delivery and installation. Not knowledgeable, switched cold/hot water connections, did not level machines, and rude/offensive. I have contacted Best Buy 4x now after submitting their survey. No response.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey there. Thank you for reaching out and sharing your feedback for your LG Washer. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
- Pros mentioned:Noise level
Does what it claims
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new LG washing machine does a great job cleaning my clothes. It is quieter than other washing machines I have had. I am pleased with this product.
I would recommend this to a friend - Pros mentioned:Capacity
LG Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven not used all of the wash cycles yet, but do love the way the washer performs and it holds alot more than I anticipated!
I would recommend this to a friend - Pros mentioned:Noise level
Faithful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good washing machine. Quiet and reliable. Very efficient.
I would recommend this to a friend - Pros mentioned:Ease of use
Two’s a Charm!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it came time to replace my “beauty” after 15 years, there was no question that we’d purchase another LG washer again. From the time the washer stopped working, to the time we got back home after buying a second at Best Buy, it was 49minutes!! I love this appliance, especially its sleeker look and ease of operation. Fingers crossed that this one lasts another 15 years, although it’s really not luck, it’s LG beautiful technology and workmanship.
I would recommend this to a friend - Pros mentioned:Ease of use
New Washer - Capacity Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New washer bought in combination with dryer were put to use right away. Very easy to use, options for wash cycle should cover everything you need to clean.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
RWE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Delivery and installation was easy and convenient. Still a bit in the learning stage as this new washer has lots of new features compared to our old Maytag that was over 20 years old. It’s super quiet too.
I would recommend this to a friend - Pros mentioned:Noise level
First Washer Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first washer I have ever meeded to purchase and thankfully it has been a great one. I have had it now for roughly 3 weeks now. I was surprised with how quiet it is when running and even more surprised with how smooth it is when spinning. So far i have no complaints with it and only struggling to add to Wifi. I will recommend that you wipe the door seal and door glass down after every wash to help prevent mold or smells. Plus make sure to leave cracked open too just for extra drying time. Hope this helps anyone else thinking of buying this washer.
I would recommend this to a friend - Pros mentioned:Capacity
Large enough for a king-size comforter!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Larger capacity than I thought! Washed a king-size comforter with no issues. Short wash time, and came out almost dry with the spin cycle. I previously had an LG washer and this is even better!
I would recommend this to a friend - Pros mentioned:Noise level
Good washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, its quiet. And the app is convenient. Ai setting seems to work well
I would recommend this to a friend - Pros mentioned:Overall performance
Great machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great appliance since purchasing it.
I would recommend this to a friend - Cons mentioned:Control panel
not like they used to build
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not get things very clean. Uses minimum water. Very confusing dial to get what you want. Instruction manual is worthless. Too much technology. Had to call for help a couplel months after buying. The electronics froze up. Told me to unplug the washer and it would reset and then it worked. How inconvenient to have to reach over the top of washer sitting on a pedastal base.
No, I would not recommend this to a friend LG Washer, Best Buy!! LOL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm impressed with the various wash cycles but even more with how efficient this machine is with water and electricity. Shortest wash times and super clean clothes!
I would recommend this to a friend- Pros mentioned:Design, Noise level
a great option
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent finish, practical, silent, totally satisfied. I recommend it
I would recommend this to a friend - Pros mentioned:Capacity
Exceptional washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As we have our washer in the garage, I appreciate the mobile app that notifies me when the cycle has been completed. The control panel is easy to use and has multiple options that set the temperature and cycle. The front loader is an improvement over a stand up washer as it ensures that the entire load is thoroughly cleaned. A definite plus of the washer is the large capacity that handles queen size blankets.
I would recommend this to a friend
