Customer Ratings & Reviews
. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg)
- Model:
- OLED42C5PUA
- SKU:
- 10732453
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
to a friend
Had to exchange
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv. Problem with blinking screen/Dolby Vision couldn't get resolved.
No, I would not recommend this to a friendNot for PC gaming....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great 4K TV but if you're looking to use as a monitor with multiple computers, stay away..... the PC auto-sensing capability is flaky at best. In my opinion this TV is overpriced!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Mike. Thank you for sharing your experience with your LG TV (OLED42C5PUA) model. We understand the importance of having a TV that works smoothly as a PC monitor, especially when you’re switching between multiple computers and relying on consistent input detection.
One helpful step you can try is turning off HDMI‑CEC (SIMPLINK) and setting the input to a fixed PC mode instead of relying on auto‑sensing. This can help stabilize detection when connecting different devices. For more guidance, visit https://www.lg.com/us/support/product/lg-OLED42C5PUA.AUS. If you need further assistance, please feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy
Best Buy Problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well I can't beleive I spent that much money on a TV with no remote. The least Best Buy could have done is provided a universal remote. The TV arrived with unsecured hardware so who knows where all the screws went. Upon arrival I had to spend an additional $50 for a TV stand and remote. And to top it off, the TV came with the previous owners HULU & DISNEY PLUS account.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi Dillon, thank you for sharing your experience with the OLED42C5PUA. We understand how important it is for your new TV to arrive complete and ready to enjoy, and we appreciate you taking the time to let us know what happened. Receiving a unit with missing hardware and preloaded accounts is certainly not the experience anyone expects when purchasing a premium product.
Since your order was placed through Best Buy, we recommend reaching out to their customer service team directly to address the missing remote and hardware concerns, as well as to confirm whether the unit was new or previously returned. You may contact Best Buy's Customer service 1 (888) 237-8289.
And if you’d like to connect with us directly for further assistance, please email lgdigitalcare@lg.sprinklrsupport.com. We’re here to help ensure your LG experience is a great one. -Avril
Looking for better television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not impressed with the visual and sound qualities.produced from the ste.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Victor. Thank you for sharing your feedback about the LG TV (OLED42C5PUA) model. We appreciate you taking the time to let us know about your viewing and audio experience.
For picture quality, you might want to check out the Picture Mode Settings by heading to: Settings > All Settings > Picture > Picture Mode Settings. Switching to Cinema or Filmmaker Mode can give you those more natural visuals, and if you’re into brighter colors, Vivid is the way to go. If you need more help, feel free to visit https://www.lg.com/us/support/help-library/lg-tv-the-best-picture-settings-for-your-lg-tv--20150577528034.
As for sound quality, take a look at the Sound Mode Settings under: Settings > All Settings > Sound > Sound Mode Settings. Choosing AI Sound Pro can really enhance clarity and balance, and Cinema mode is just perfect for movie nights. For more tips, check this out: https://www.youtube.com/watch?v=2aF0XLguYBs. If you want us to dig deeper into this, just send us an email at lgdigitalcare@lg.sprinklrsupport.com, and we’ll be happy to help. ^Juvy
False protection plan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was told the exrta protection plan covered everything. NOT TRUE !!! So now i have a $1,400 paper weight
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with your LG TV (OLED42C5PUA) model. We understand the importance of having reliable protection coverage for such a valuable purchase, and we appreciate the details you’ve provided about the protection plan.
As a troubleshooting step, please try performing a power reset by unplugging the TV for 5 minutes and then reconnecting it, as this can sometimes restore functionality if the unit is unresponsive. You can find more helpful guidance here: https://www.lg.com/us/support/product/lg-OLED42C5PUA.AUS. If the issue continues after these steps, kindly send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further with service options. ^Juvy
Lg C5 42 inch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible tv for desktop monitor. Plenty bright and vibrant and beats monitors for gaming.
I would recommend this to a friend