Customer Ratings & Reviews
- Model:
- OLED48C3PUA
- SKU:
- 6534584
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers are enthusiastic about the 48" Class C3 Series OLED evo 4K UHD Smart webOS TV's picture quality, citing incredible clarity, vibrant colors, and excellent contrast. The ease of use and impressive performance for gaming also receive high praise. However, some users find the remote control and operating system less intuitive. The TV's weight is also noted as a potential drawback.
This summary was generated by AI based on customer reviews.
Good for everyday usage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect contrast ratio, not ideal for desktop use.
I would recommend this to a friendOne headache after the other…
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a slightly larger TV, so I bought this, “LG - 48" Class C3 Series OLED evo 4K UHD Smart webOS TV”… nothing but one headache after another… Even though it’s just over a year old, I may just throw it in the dumpster and go back to Samsung! Buyer Beware…
No, I would not recommend this to a friendLG Series C TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is acceptable. It offers more than we really need. I wish you carried more non-smart tv choices. Not everyone wants or needs a smart tv in every room.
I would recommend this to a friendThe male support bad.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trying to set up cameras was difficult. Because the Support team was hard to understand . One camera was bad and they said they would send new one but hasn’t arrived yet (2 weeks later). Tried to e mail them still waiting for reply. The others, that finally got paired, work good.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for raising your concern. I'm so sorry to hear that you're having a tough time with setting up your cameras and dealing with the support team. I can imagine how frustrating it must be to struggle with understanding the instructions and getting the help you need.
First and foremost, I want to acknowledge that our support team should have been more helpful and easier to understand. I'm truly sorry that we fell short of meeting your expectations.
I also want to apologize for the delay in receiving the replacement camera. It's unacceptable that you're still waiting for a reply to your email after two weeks. We should have provided you with a more timely resolution.
I'm glad to hear that the other cameras are working well, but I understand that one faulty camera is causing a significant inconvenience. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Oled Monitor
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a great quality monitor but not what I was personally looking for.
I would recommend this to a friendIt failed after only 29 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.And BB says “only 15 day return window.” Avoid. LG support is the usual chat nonsense and they’ll find a technician to send out fir warranty service. You would think BB would want to help a customer that just spent a thousand bucks on a TV, but … nope. I mean, i bought it from a local store under a possibly naïve assumption that i would gdt some post-sale support, but haha. So guess what? No more Best Buy, despite the convenience and all of the money I’ve spent with them over the years. This TV is the first Lucky Goldstar product I’ve ever bought. It is also the last.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, thank you for sharing your feedback about the LG OLED48C3PUA. We understand with both the retailer's return policy and your experience with LG support. You may access this link: https://www.lg.com/us/support/contact
We would like to assist you further and ensure that you receive the support you deserve. Please send us a private message on Social Media @LGUSSupport, and our team will be happy to help explore all possible solutions, including warranty service. We appreciate your patience and hope to turn this experience around for you.
—Avril
50/50 Xbox not compatible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tv the reason for 2 stars is my Xbox would cause the screen to black out at any time of use and wasn’t compatible. I read that it’s 50/50 that it would happen and I tried diff hdmi cords etc nothing seemed to fix it
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Kyle. Thank you for taking the time to review the LG TV (OLED48C3PUA) model. We're sorry to hear about your experienced with your Xbox compatibility. Please know that our team is dedicated to providing the best possible experience for our customers, and we take your concerns seriously. Please visit https://www.youtube.com/watch?v=kXdIvDRjq9U. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
- Pros mentioned:Color, Picture quality, Refresh rate
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG OLED48C3AUB It’s a TV and a monitor, the Magic Remote has motion control, and the quality is great. You don’t need Bluetooth speakers for the TV, because the sound quality is already great. The TV is also super customizable as well! The HDMI works great too, but the delay is unfortunately about 0.04 seconds between devices. I’m not sure if that’s my wiring problem, or if that’s the TV itself. Anyway, great TV and monitor, but not fully suitable for hardcore gaming like Geometry Dash, Fortnite, or some HyPixel games. You can still play those games, But the TV sometimes doesn’t render it properly or delays the sync. It works better for less hardcore games such as Minecraft, Among Us, Roblox, and other non-hardcore games. The screen quality is great though, and even my Macro Camera cannot capture the individual pixels. It automatically resizes anything to its screen resolution. It’s worth the $999.99. I use it for gaming all of the time. It also has an unlimited viewing angle. The screen has a really rich black, and great color accuracy. Most TVs struggle with dark colors, but this TV does a great job. The 120 HZ is perfect for gaming, because all of my electronics also are 120 HZ. It fits perfectly in my room as well. I think everyone should buy it.
I would recommend this to a friend Software is the worst!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV to replace my older Sony, but it has been nothing but problems, since day 1, I was never able to update or download any apps, I was able to update the software but I was never able to use its built in apps, I ended up buying a Chromecast Tv and connected it to the HDMI to use a Smart TV. Do yourself a favor and stay away from this TV.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Mike. Thank you for taking the time to review the LG TV (OLED48C3PUA) model. We're sorry to hear about your difficulties with the software and built-in apps. We strive to provide a seamless and smooth viewing experience. Please visit this link: https://www.lg.com/us/support/help-library/lg-tv-how-to-download-smart-apps-CT10000018-20153174119431. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Bad TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first TV wouldn't shut off...it had to be replaced...the tech said it was probably a bad board. The replacement wouldn't turn on...they said it was probably a bad board. I am waiting for a third replacement TV. In the meanwhile, I do not have the ability to watch TV.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, Bill. We're truly sorry for the frustrating experience you've had with your LG OLED evo C3 48-inch 4K Smart TV 2023, model OLED48C3PUA TV, and we understand the inconvenience of not being able to watch TV during this time. Quality and reliability is crucial for us and it is disheartening to hear about the multiple issues you've encountered with your TV. Please know this is not the level of service we strive to provide to our valued customers.
To ensure that the third part replacement meet your expectations, our repair team is working diligently to resolve the issue and provide you with a fully functional LG OLED TV as soon as possible.
In the meantime, if you have any questions or need assistance, please don't hesitate to reach out to us at @LGUSSupport on Facebook or Twitter. We'll be ready to provide updates on your repair and offer any additional support you may need.
We apologize again for the inconvenience this has caused you and appreciate your understanding. We are committed to making things right for you and restoring our confidence in our products.
Thank you for choosing LG and we look forward to resolving this matter promptly. ^Danee
Picture Looked Great But Wound Up Returning
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason the TV would not stay Off when turned Off. After about 2 minutes it turned itself back on. Several technicians attempt to fix. Wound up returning the TV and buying a different make.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .We regret to hear about the inconvenience caused by the TV not staying off and turning itself back on after a short period of time, despite attempts to fix it by technicians. At LG, we prioritize the satisfaction of our customers and strive to provide high-quality products. We understand that this experience may have led to frustration and the decision to return the TV and choose a different brand. We appreciate your feedback and will share it with our team for further evaluation and improvement of our products and services. You may also share your feedback, suggestions, and recommendations regarding our products and services through our feedback portal at https://www.lg.com/us/support/email-to-president. If you need further assistance with your LG product, please reach out to us via private message on Facebook or X (Twitter) at @LGUSSupport so we can further assist you. ^Win
Bad buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this TV for 16 months and then it just went out and could not be fixed!
No, I would not recommend this to a friendColor Issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, not at all happy. I've spent hours trying to adjust the color to achieve a decent looking skin tone. So far, that has not happened - too green, too red. Plus, HDMI arc function hooked up to stereo receiver worked for one day. Next day, nothing.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. We are truly sorry to hear about the challenges you have faced with adjusting the color settings on your device and the HDMI ARC functionality. We understand how frustrating it can be when you are unable to achieve the desired skin tone or encounter issues with the audio connectivity to your stereo system. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
After 13 months the screen broke
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible, warramty is for 12 months, and right at the 13th month, the screen suddenly stopped working. When xalled for help cause it's a $1500 TV, they told me, "Sorry sir, its a warranty matter, and you'll have to try and fix it on your own."
No, I would not recommend this to a friendCant use any internet apps
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't matter if I use my home wifi or mobile hotspot. More than half the time I turn the tv on, I can't do something like watch Disney Plus. It says I'm connected to the internet. But after waiting 10 minutes for youtube or Disney plus to load, I can't get in.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you so much for taking the time to review the LG TV (OLED48C3PUA) model. We understand how important it is to have a television that functions flawlessly. We strive to provide high-quality products and ensure a smooth and seamless viewing experience. To fix this, make sure you are connected to your Network. Using the remote control, click Settings, then General, and then Network. For more information, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Poor delivery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never delivered item as requested.. signature required.. just left out on open deck.. rained on for 10 days.. extremely disappointed to say the least .. now have to spend more time for pickup.. plus if I took chance and reordered , might get same misdeluvery..
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Regina. Thank you for sharing your experience with us regarding the delivery of your LG OLED48C3PUA TV. We understand your disappointment with the handling of your order. Your feedback helps us improve our services. Please send us a private message on our social media platform via @LGUSSupport so we can assist you with resolving this issue and ensuring a better experience in the future. We appreciate your patience and look forward to assisting you further. ^Sam
Disaster
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sold me a broken tv not happy and told me a lower price than what it really is worth had a really horrible time with best buy
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Brandon. Thank you for sharing your feedback regarding the LG OLED TV (OLED48C3PUA) model. We're sorry to hear about the disappointment you experienced with your purchase. We strive to provide high-quality products and exceptional service to ensure a smooth and seamless experience. We recommend contacting Best Buy customer service at 888-237-8289 for immediate assistance. For more help, please reach out to us on social media @LGUSSupport. ^Juvy
Garbage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good luck with this tv! Defective out of the box, tv would not turn off after setup and spent hours with customer support with LG and no fix. Spend an extra $100 for the Sony 4k9, guys at Best Buy showed me some differences and picture is much better straight from the box without any adjustment vs this tv!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey DerekR! We have read your feedback, and we’re sorry that the LG - 48" Class C3 Series OLED 4K UHD Smart webOS TV didn’t suit your overall needs. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, give us a call at our LG Customer Service line at 800.243.0000. ~Rita
Beautiful picture but developed a green line
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 days after purchase it developed a green line down the scree . I returned and bought a other (same type just larger) in hopes it was just a fluke. Time will tell.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your feedback regarding the LG 48" Class C3 Series OLED 4K UHD Smart webOS TV. We're glad to hear that you find the picture quality beautiful. However, we apologize for any inconvenience you've experienced with the green line issue on the screen just three days after purchase. Your satisfaction is important to us, and we take your feedback seriously. If you encounter any issues with the new TV, please don't hesitate to reach out to us directly. We want to ensure you have a positive experience with LG, and we'll do our best to assist you. Thank you for bringing this to our attention, and we appreciate your understanding. ^Sam
Frustrating LG
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lg tech support is the worst not very forthcoming and unwilling to reply
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We would like to express our gratitude for taking the time to review your recent experience with LG OLED TV (OLED48C3PUA) model. We apologize the frustrating experience with our tech support. Your feedback is important, and we understand the significance of transparent and responsive customer service. Allow us the opportunity to address this issue and provide the assistance you deserve. Please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy