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Customer Ratings & Reviews

Your price for this item is $699.99
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Customer reviews

Rating 4.6 out of 5 stars with 3381 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. Many appreciate the effective spin cycle and ample tub size. However, some customers noted the absence of an agitator and raised concerns about the product's long-term reliability. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 3,381 reviews
  • Rated 5 out of 5 stars

    LG washer/ dryer combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very happy with my new LG washer, washed several loads of clothes including bedding & to date have not been disappointed with the machine or it’s cleaning ability!!!! As of today I would HIGHLY recommend this washer, it does require some learning with all the features it provides but if you are willing to experiment & follow the instructions as well as videos posted on u tube you will definitely not be disappointed . Also bought the matching dryer & am just as satisfied with it as well!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So inside, the wash tube is not only bigger but it remains the same size as my oldest one. Its actually Product Height 44 1/2 inches Product Width 27 inches Product Depth 28 3/8 inches And the inside is BIGGER! that’s a definitely bonus because you want to fit in lots of clothes Also. The super spin feature wring out your clothes so much that it takes less time in the dryer. So towels aren’t anymore the longest dry lap.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sophisticated machine ,yet easy to use and produces the best output. Clothes are squeaky clean after wash.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Easy to use & quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large capacity. I think it runs much quieter than my 8 yr old GE machine that it replaced. Has a pleasant ring tone when wash is done instead of the old buzzer sound.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    LG Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good LG gas dryer. Clothes comes out dry as expected. Like the Wi-Fi notification feature. It does not make a lot of noise like my old Amana dryer. Good mid level dryer. Like that you can open the dryer in two separate ways.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for sharing your product feedback with us. Welcome to the LG family. ^Jennifer LG

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    So quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has lots of room and is so quiet. I love the way it performs.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for cleaning And good it's yes too bigger

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Still the Best washer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a similar LG stainless steel set except bought used, so when the washer went out knew i wanted to keep it similar LG stainless steel to keep matching my dryer, and i love it, i haven't had an problems so far, i did only purchase under a month ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this washer after a meaningful time of consideration about agitator vs no agitator! I am glad so far that we went with the no agitator as it cleans as good. The best thing I like about this smart washer is that it decides how much water to use. It has separate cycles for delicates and bedding and even a waterproof one. You can also remote start using LG smart ThinQ! The only con would be that the tub is a little deep and removing clothes may require some stretching into the tub. And although this is a top load the door locks once the cycle begins! Overall happy with this purchase so far!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does a really good job of washing clothes, and it looks great, too. I think it sits in a good place of value vs cost for a smart washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Worthy Upgrade to an Old Combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the set, and couldn't be more happy with the washer and dryer. The washer is quiet, and on eco settings gets the job done as advertised. For us this was an upgrade from an old combo, so it was completely worth the money, as we have all LG appliances.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this! Welcome to the LG family. ^Jennifer LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Drying in half the time.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our other dryer wasn’t drying well. We had tried everything! I was doing half loads on bulky bedding very dry and falling behind. I LOVE this dryer. Not only does it dry clothes incredibly fast but it’s super quiet too! Happy buyer!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Sleek Design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great, Gets clothes super clean! It's amazing how little water is used. I highly recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing washer great technology

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sexy, awesome, quiet. Washes clothes amazingly. Very customizable. WiFi via thin q . Can’t beat it I love this washer. I love lg.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking a replacement washer for my 17 y.o. Kemore washer. Great washer. Quiet. The rinse cycle is very long. It was on clearance.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love LG!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love our washer. Best we have ever owned. Would purchase all over again if I ever had to!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great setting and awesome features easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Top loader Washer has been the best washer that I have every purchase In the past 20 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This washer requires patience. Must read manual!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 8 hours we finally figured out how to work this washer. Somehow my husband activated the child lock feature on the control panel. With this feature you can not do any manual controls from the control panel. After calling Best buy, the geek squad was going to send someone out but that was 3 days out. I told him I can't wait 3 days and the gentleman connected me with LG....Very nice and patient lady by the name of Abby walked us thru it and within 10 me minutes she'd had us up and running. We replaced a whirlpool that was 18 yrs old.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a large family and this washer fits our needs. Now I need to buy the dryer to match the set. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect washing machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning my last Kenmore washer and dryer set for many years, I decided to purchase a new set. I looked at all of the brands and many, many reviews. I have other LG products and have been very happy with them. I wasn't sure if I would have the same luck with these products. I love everything about them! They are visually attractive machines, the options/instrument panel is easy to read with all the options I could ask for and our clothes come out clean and dry. Very happy with my purchases and I'm sure I'll have these for years to come.

    I would recommend this to a friend
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