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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1207 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,207 reviews
  • Rated 5 out of 5 stars

    I love my new washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has alot of room for large loads. Its done in less than an hour. Very quiet. I made a great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer for my 94 year old Mother. She loves how clean it gets her laundry and how quick her laundry dries. It was a great purchase. Best Buy delivered and installed and showed her how to use. Glad she has it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would purchase again

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer for almost a year now and we really appreciate it! I bought a large tub and really wish I had bought the stand now as the tub size is in its depth and while I'm short reaching inside getting the things from the back is a little difficult. Did not realize that when I purchased it. Other than that I love this washer it spins the clothes so dry that it takes very little heat to dry them and my gas dryer. Which I believe saves me money. Would purchase it again only with the stand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washing, really love it speens well washes great fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love with LG Washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine, had the same item for more than 10 years. Space in CF is very good, not noisy at all. Will recommend this product 100%

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks for the praise and recommendation! Enjoy the ample 5.0 cubic feet of space and the 6 Motion technology for a tough, but gentle clean in less time. Should you need support, we're only a few clicks away on Facebook and Twitter (@LGUSSupport). ^Chris LG

  • Best Buy Employee

    Rated 5 out of 5 stars

    LG 5.0 Washer Noise

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded our units from what was given to us at a townhome that we rent, and our units go inside a wide closet setup. We were primarily concerned with noise for our upgrade since its across the hall from my office for work and our bedroom. Its near silent, and we go through nowhere near the amount of laundry loads that we used to do. Id recommend these, especially with the warranty uou can get with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get my new LG 5.0 Cu. Ft Front Load Washer. A step up for my prior LG 4.3; and yet taking up the same space. The larger capacity works well for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I can wash comforters. It make doing laundry easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy spouse happy house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is wonderful it replaced a Samsung that only lasted 4 years .. I have a feeling this one is gonna last a lot longer. Controls are so easy that someone that doesn’t normally like to do laundry starting to help out now. !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I bought a replacement before warentee was out

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seemed great for almost a.month, then it stopped. If I didn't use a little bleach, it smelled funny. The filter clogs and you don't get notice that it's getting there it just atops. The app it wants you to use isn't especially intuitive or informative. Last straw was, out of nowhere, a couple months from a year, it decided that the door wasn't closing, though i'm fair certain it was closing just fine, that the computer decided otherwise. I went throw gh extensive trouble shooting online hefore trying to get the free warentee fix. Spent almost an hour on the phone to be told that no one nearby could fix it, that they could get me an appointment time, not and appointment, within 48 hours, no hint when the actual appointment would be. They wanted to keep me on the phone longer, but i had work so that got cancelled. 48 hours of laundry cost me $15 in laundromat costs to just wash. Since i could get a bigger, reliable toploader that doesn't regularly and randomly break down for a hundred bucks less, i saved myself the headache.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Merp. We appreciate you sharing your detailed experience with the LG Washer (WM3470CW) model. It's clear you've gone through a lot, and we truly understand your concern about a product that initially performs well begins to show multiple issues—especially when it impacts your daily routine and budget. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.

      The odor concern is often related to residual moisture in the tub, so running the Tub Clean cycle with bleach once a month helps keep things fresh. You may visit this link for guidance: https://www.lg.com/us/support/help-library/lg-washer-how-to-clean-the-tub-of-your-lg-washing-machine--20150635948425. For the filter, we recommend cleaning the drain pump filter every 1–2 months, especially if you’re washing bulky or high-lint items. While the Smart Diagnosis feature and ThinQ app are designed to assist, we recognize it can feel limiting when it doesn’t provide immediate clarity for complex issues—especially something like the door sensor error, which can sometimes be fixed by firmly pressing the door and holding the Start button for 5 seconds to reset detection.

      We definitely want to review your service concerns more closely. Please send us a private message on social media @LGUSSupport so we can take a deeper look and assist you directly. We want to ensure our support team gives you the level of service you deserve. ^Juvy LG

  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my LG washer so far. I have had it a month. It is so quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleak great units. Smooth run awesome great efficiency. Quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice machine

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice large machine seems to be very efficient cleans clothes well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kashi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good easy to work kids can do too. Space was as good too. I’m right inside and thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 5.0 Cu. Ft. High-Efficiency Front Load Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the LG 5.0 Cu. Ft. High-Efficiency Front Load Washer, and I’m absolutely impressed with its performance and features. This washer has quickly become one of my favorite household appliances due to its efficiency, quiet operation, and advanced technology. Here's a breakdown of what I love about it:

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer WM3470CW

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what I was looking for to replace my older front loading washing machine! system is pretty quiet when running a full load. Easy to operate, just like my previous LG washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is the best! Its simple but cleans our clothes! It handles big loads with ease! Loving my new LG washer and dryer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It does have a mold smell the next day after just 1 use. I'm sure im suppose to leave the door open to dry once im fonoshed using it, but ibhave a baby so i cant.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there. Thank you for leaving us your review. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Our whole team works very hard to keep our customers happy, but we can only do it thanks to customers like you. Thanks for choosing LG for your washing needs. ~Anthony LG

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer, it’s easy to use and very quiet! You won’t regret getting it

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there. Thank you for reaching out and sharing your feedback for your LG Washer. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai. LG

  • Rated 4 out of 5 stars

    Too big for small loads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the load capacity, but this washer doesn't have some of the features like for a smaller load that our previous washer used to have. The door is also sometimes hard to open.

    I would recommend this to a friend
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