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Customer Ratings & Reviews

$1,249.99
Save $450
Comp. Value: $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 1080 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the washer's low noise level, overall performance, and ease of use. Many appreciate the large capacity, the AI-powered detergent dispenser, and the sleek design. Some customers mentioned concerns about the price, spin cycle, balance, and smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,080 reviews
  • Rated 5 out of 5 stars

    Worth the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used it for 2 months now. So far working well and quiet when running. We bought the bottom stands as well and they look nice in combo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, Best Buy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is great— exactly as described. Best Buy’s website and customer service are great. So are the prices. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing to add.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for about a month, so far so good. Have a nice weekend

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Decent Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Low noise clean clothes. Haven’t tried pedestal washer yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster wash time than my older high-efficiency washer. Love the bulk load soap. Open the door, throw a bunch of clothes in, hit “Ai wash” and wait for the app to tell me it’s done. Best washer by far.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Mike. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ~Anthony LG

  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clothing and other items smell better with this washer. Maybe because it washes the items better. Not as loud as our other washer that this replaced.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    A solid purchase

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with this purchase. Not your conventional washing machine, and the Turbo Wash is amazing. You will not go wrong with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent products by LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Exactly what we expected. I would recommend this product to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, installation was good. Wish the guys had shoe protectors and covered our floors

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    LG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Units fit well in space designated. New but appear to be efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Load size and dimensions fit our laundry room perfectly side by side as well as stacked which is what we ended up doing. Door can be adjusted to open from either side!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome value and great quality!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and excellent user friendly touchscreen interface. We purchased the both the washer and dryer and were very impressed with how quiet they were. The app is easily connected and very intuitive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine that has the technology that eliminates any guesswork out of the modern machines with AI

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer does it all ! Can’t ask for anything better

    I would recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 1 out of 5 stars

    Defective Expensive Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money. Liquid detergent did not dispence from the dispencer. Not enough water was added to each load. Left clothes smelling like mildew. This was a brand new washer. Had to return it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, John. Thank you for taking the time to share your experience with your LG Washer (WM6700HBA) model. We understand the importance of having a brand‑new washer that dispenses detergent properly, fills with the right amount of water, and leaves clothes smelling fresh.

      One step that can help with detergent flow on similar models is checking that the dispenser tray is fully seated and free of residue, as buildup or misalignment can prevent liquid detergent from dispensing correctly. You can also review helpful usage and care information here: https://www.lg.com/us/support/help-library/lg-front-load-washer-maintenance--1400786418920TWW. If you need further assistance, please feel free to email us at [email protected]. We're here to help. ^Juvy LG

  • Rated 5 out of 5 stars

    Convenient and reliable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good almost 6 months in and no problems. AI feature works well. This thing will never let you forget a load. You can also start your laundry (as long as you load it prior to) and have it ready to dry before you get home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New update.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my older LG this undated version and I am extremely happy. I really like the feature that lets you add the detergent for several loads at once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our washer for only a month but so far we are very pleased! The larger capacity washing tub is awesome! It allows for much less washing time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and works fantastic, easy to use as well as easy to connect to WiFi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. A great upgrade from my 20 year old estate washer. Much more economical and the smart functionality adds to the overall experience

    I would recommend this to a friend
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