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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 480 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers often highlight the exceptional sound quality and easy setup process of the 5.1.2-Channel 520W Soundbar System. Many users rave about the impressive audio experience, while others appreciate the hassle-free installation. However, some users express concerns regarding the subwoofer's performance and the overall price of the soundbar system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 480 reviews
  • Rated 4 out of 5 stars

    great value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not bad at all! I liked it, just wanted more because I'm an audiophile and went up to the next model! Great soundbar and great connectivity. If you are looking for a great soundbar without spending a ton of money, this one is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound bar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound for the price. I was looking at many reviews that said this wasn’t that great but i would try it before listening to other reviews

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a sound guy and love to adjust the sound. This system for the price gives you many options and the quality is beautiful!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great LG soundbar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the sound quality of new sound bar. Sleek modern design goes with decor. Able to package sound bar with tv to get a reduced price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great surround sound from this 5.1.2-Channel 520W soundbar & wireless subwoofer set! No need for additional speakers, this set does it all!

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Great sound bar, but expensive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great sound bar, but very expensive. I have poor hearing and vision This sound bar and woofer he;ps with the new LG 77 inch TV i bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm going from a 9.1 surround sound theater system worth thousands of dollars to this. I just don't have the room in my new house for my old system. I was absolutely shocked at how good this sounds. It's not 9.1...but it's pretty darn good! I doubt you will be disappointed.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    LG Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great and works as it should, bought to pair with our New 82" LG TV. Cost for product was a little high and we get better sound out of my $250 Vizio sound bar. Debating if we will return this and get another Vizio. Only thing stopping us is the TV remote controls both TV and sound bar. Bought the add on rear speakers that the Vizio comes with. Value just not where it should be. I have until Jan 16th to return to Best Buy

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Meridian

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good but starting having issues and have to unplug to get it to work again. This started happening two weeks after purchasing

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane LG

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Bose to LG Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up and great sound. I would highly recommend this product. Perfect for my OLED 65 TV. HDR and Dolby Atomos is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound is excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the bar versus a previous surround sound system (Bose). The sound bar exceeds the quality of the previous system exponentially!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The LG Sound Bar was as important as the LG TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the LG SN9YG Sound Bar! I made three different visits to the store to compare the various LG Sound Bars on display and select one that consistently impressed me! The LG SN9YG Sound Bar is paired with my 2020 LG NANO 65 Inch TV! I live in a Condo, the end goal was to create a Home Theater kind of experience with the above two LG Products in the Living Room! Mission Accomplished! I listen to a lot of music on UTUBE, this LG Sound Bar takes listening to music to a whole nother place!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great purchase !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, would buy again. Recommended to friends and family. After a little trouble setting up everything runs perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Boom says the sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once it is set up properly it sounds great. Too bad it doesn't support HDMI 2.1

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound I’ve heard in a sound system. Easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Happiness is here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Love it!!!!. The price was great plus the excellent and perfect size.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I'm not a fan of soundbars.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a fan of soundbar systems. I guess they are OK if (like me) you are using them in your living room and have another room set up for watching movies. The soundbar systems are much better then just the TV speakers however, a soundbar and small subwoofer are basically just a little better than the cheap speaker package one attaches to their computer. Absolutely no replacement for a true surround sound system using a receiver and full sized speakers + real subwoofer. Oh, and the soundbar system cost like 1/10th of what my movie watching room equipment is worth.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sound stops working randomly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned this soundbar for about 2 weeks. The soundbar sounds great depending on the content where you have to press and adjust the sound modes constantly, and there is a clear distortion at higher volumes (max volume is set at 40, you start noticing distortions past 25). Which is a double blades sword when you consider getting a true atmos effect requires higher volumes when Dolby Atmos is turned on. The biggest issue I've had is randomly the soundbar will stop producing any sound. Saying its plug in via OPT (optical) while it's connected via HDMI arc. Worst off, unplugging the HDMI doesn't work. Nor does connecting via wifi or Bluetooth allows ANY sound to be produced by the soundbar. The only solution I found to fix this is to completely unplug the soundbar from the outlet and plugging it back in. Absolutely ridiculous for how much I spent on a soundbar for it to randomly stop working and having to unplug/replug it to make it work. I'm still unsure if its a problem with HDMI eArc as its new technology and its messing with the soundbar. Or its the soundbar causing the issues in general. But none the less, buyer beware. While I do love the sound the sound this bar is able to produce. It's not worth the hassle.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Dolby atmos sound and quality. I love this. Best sounding system I have owned. Fills my entire bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing in our living room. My husband loves to turn the volume up and looks like we are at the movies

    I would recommend this to a friend
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