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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 480 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers often highlight the exceptional sound quality and easy setup process of the 5.1.2-Channel 520W Soundbar System. Many users rave about the impressive audio experience, while others appreciate the hassle-free installation. However, some users express concerns regarding the subwoofer's performance and the overall price of the soundbar system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 480 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Blown away

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm just blown away by the quality and excellence I'm Hearing from the sound Bar. With the 5.1.2 system you can hear the words very clearly and the sound just blows you away with the 520 watts of power. I was just shocked at how good this system sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The sound is amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must connect this soundbar using Hdmi arc and an audio optical cable . Dont even try bluetooth it's horrible. Once you use the cables you will get the best sound ever!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound bar but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar but have problems with Wi-Fi taking over and not allowing other inputs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. A little deep which makes it hard to mount. Works best on a console

    I would recommend this to a friend
  • Cons mentioned:
    Subwoofer

    Rated 3 out of 5 stars

    Subwoofer died, widespread issue.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great while it worked. The subwoofer died and I must now ship the whole setup to LG. The cost to ship and insure both ways is going to be more than a third of the cost. The subwoofer issue is actually very well know and widespread (Google it.)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A beautiful companion to the LG-CX65OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully designed, rich sound, clear, wireless sub, and expandable. You can tune the sound stage or let it calibrate itself. Movies really come to life with this bar. Usually Bars suffer from directional audio, but not this one. I don't know what sorcery they have baked up inside this bar, but its mystical and very much welcomed. Google assistant is baked in, simple to setup, and my steamed music never sounded better. The sound output is upscaled to Hi-Res, and if applicable to Atmos. It has wifi streaming, BT, HDMI, and Fiber Optic (included). do yourself the favor, use the Optical cable from your audio output to the bar, and if you can use it throughout if you are using a decoder or cable box. Booming- yes Loud- yes Rich- yes Clear- yes Large sound stage- yes Mountable- yes (all parts included) Expandable- yes Wireless- yes Google- yes Beautiful- yes Worth it- YES!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sminks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great soundbar, I just do not understand why it is so difficult for these companies to provide detailed/easy to follow directions. For someone like me who is NOT tech savvy, it would mean a world of difference. I plan on purchasing the rear speakers for this as well.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 4 out of 5 stars

    LG Soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud, clear and good bass. Expensive but the quality is good and goes well with an LG GX10.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    a issue

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a gift. Love the sound but hate that it something turns on on it owns.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BOOM!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is amazing! Deep house rumbling bass and clear audio. My only negative comment is the fact you have to set this up using two different apps to set it up, if you want to get the full control. And they just changed their app and for the life of me I can’t get it back online and pair correctly to use the full feature phone app. Regardless, this sound bar was worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open-Box + On Sale FTW!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this setup to go along with my new LG OX television. I almost got the matching flush-mounted system; but this setup has MO POWWAHHH and was the same price. Best part is I got this as an open-box during a sale, so I got it for 50% off!! This thing is a Monster for real.. So much power and works flawlessly with all my bluetooth stuffs. The built in GoogleCast lets it work easily with my Apple products and any Android friends can seamlessly link up for party time. It's still pretty compact so it fits PERFECTLY underneath my LG OX on it's stand(I didn't wall mount my TV hence the okayness with the bigger soundbar) and still looks really sleek. Subwoofer is definitely a big box; but it's wireless so if I want I can tuck it behind or under something if I want to. Look for open-box deals to really make this work money-wise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for our sitting area in our master bedroom and the sound is massive. I had the Bose soundtouch 300 in there before with no subwoofer. This system with the included wireless subwoofer make watching movies or streaming your favorite shows sound awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for TV, Not good for music/songs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super sound. Using it for sound with the TV, but also planned to use it just to listen to music in the basement. It's very directional, so it's great for the TV, not good for general listening if you're moving around. Also, VERY frustrating that it has a few seconds delay syncing the subwoofer, so for songs, sometimes it misses the intro "punch" of the bass.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was normally a $1200 system but with a week long sale plus a discount because of the high cost of tv paid $600. It’s a great system especially at that price point and it provides sound from the system but also syncs with the tv speakers utilizing them too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit pricy but good quality. Wait for a sale.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to go along with my new LG OLED since it would “play nice” being both LG and it was on sale. So far, the sound is great and it’s on the sleeker side than most sound bars. My advice is connect it to your tv with hdmi through the E-ARC HDMI port in your tv for full experience. The included fiber optic audio cable will not allow you to receive Dolby Atmos experience...only HDMI will.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    LG sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very good, don't look that good in my tv stand too big ..

    No, I would not recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 4 out of 5 stars

    Great Sound / Large Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar offers premium sound, but it will cost you. There are much cheaper options.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound bar for medium sized room

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed at how good this sounds even before you 'tune' it. After tuning it is beyond amazing. I don't think this will fill a large room as well as its bigger sibling but that's fine for my needs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok but not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off the hands free Google assistant feature cannot be used when your listening to audio. If and only if the soundbar is in wifi mode and not turned on for audio output then you can use the hands free Google Assistant feature. Once you begin to broadcast audio from the soundbar the hands free Google Assistant feature is rendered useless. This was upsetting but not as much so as the fact that it simply is just not as loud as I thought it would be for $1000. Don't get me wrong it's a substantial improvement over your standard TV speakers, however for $1000 I feel that the bass from the subwoofer is EXTREMELY lacking. You literally might as well not have one to be honest. I think for the money you'd just be all around better off to invest in a true 7.2 wired set up for less money and literally twice the audio quality.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Cons mentioned:
    Subwoofer

    Rated 3 out of 5 stars

    Started off good but Sub woofer stopped working.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the sound bar and sub until the sub stopped working. It was installed around April / May time frame of 2021. Now I need to try and go through LG to see if I can get it repaired or fixed. I hope the LG process goes smoothly. I will try to follow up on this issue.

    I would recommend this to a friend
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