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Customer Ratings & Reviews

Your price for this item is $494.99
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The comparable value price is $899.99

Customer reviews

Rating 4.4 out of 5 stars with 402 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the exceptional sound quality, easy setup process, and the immersive experience of Dolby Atmos technology. Many users also appreciate its reasonable price point and connectivity options. On the downside, some users mention that the bass could be stronger and the subwoofer's performance may vary depending on the content being played.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 402 reviews
  • Rated 2 out of 5 stars

    Good product but I had issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this sound system along with a new Samsung Q7FN TV and also bought the Satellite speakers to go along with this package deal but ran into a issue that made me take the soundbar and satellite speakers back for a full refund. I use LG for my computer needs so never had a issue with their products before until I used the soundbar. So the problem: I started to experience choppy audio only coming from the soundbar and they are the recommended HDMI cables to use the soundbar to its fullest extent but either way I changed the cables and also tried optical cable only as well but the issue was still there. Audio coming from the TV is great and doesn't have any choppy side effects but when ever I used that soundbar it did nothing but make weird choppy sounds all the time. I'm not saying everyone is going to experience the same thing I did but at the end I cannot recommend this product in my opinion. Sorry LG

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Choppy audio is usually caused by weak WiFi signal which can be caused by several factors. These include distance from the wireless router to the device, interference from other WiFi networks nearby, interference from non-WiFi home devices (microwave, cordless phone etc) between the router and the device and more. To troubleshoot: Move both the speaker and the player device closer to the wireless router. Reset the router, speaker and the player device. Make sure there is a clear path between the router and the speaker/player device. Once the sound is clear, keep playing music and slowly move the speaker toward its final destination. When the sound starts to degrade, the maximum distance has been reached. If these steps do not resolve the issue, our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP LG

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok i think it needs more sound not so powerful i thought it would be more louder

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your review it is extremely important to us. It is great to hear that you are satisfied with the Soundbar besides it not being powerful enough. I can understand how frustrating this situation may be for you. If there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH LG

  • Rated 5 out of 5 stars

    Great Option for surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday present for my husband - huge hit with a grin from ear to ear. Quality is superb; high volume no longer needed to hear; excellent clarity of voices, sound and conversations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this sound bar with my new LG OLED 4k TV. The 5.1.2 channel definitely improves the TV experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an all around great sound system. It pairs well with all my devices and the subwoofer bass is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love em...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these speakers! Sound like your in a theater sometimes. Depends on what you’re watching, and how loud you have them! Overall great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up for an open box price and couldn't be happier. With the separate rear speakers sound is amazing. Definitely would recommend for home theater setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok but in my large room I think I need something different. Would probably work better in a smaller room

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound bar but no great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with the illusion that I would have the same feeling that my old Panasonic Home Theater gave me but with less speakers. It sounds good but not as good at my old Home Theater. I can barely feel the subwoofer. Not worth the money because my old Panasonic Home Theater costed around $350 and still sounds better, Again is not bad, I think is good but not great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bought open box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We first bought the sk10y open box but the volume kept going down by itself and it didn’t seem right. So we switched to the model below it and it’s perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Crisp clear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp clear sound not the best Bass in the sound world but it is good for a smaller living room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subwoofer is awesome I also bought the surround speakers and they really add to the experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Subwoofer issues but main bar is decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was tremendous issues with subwoofer disconnecting and reconnecting. After reading the numerous other reviews AFTER purchasing...Duh...ended up returning the unit for a refund. Unfortunately the main bar had good sound but the couldn't really gauge the sub since the issue.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      That's not good. We hate to hear you experienced issues with the subwoofer. Our audio systems come with a 1 year manufacturer's warranty. We hope you continue to allow us to provide for your home entertainment needs. If you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP LG

  • Rated 4 out of 5 stars

    Good, clear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some programming (Game of Thrones and some others) even at max volume speech not loud enough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ... bigger than I thought it would be but it sounds great. It could also use another HDMI port.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Wanted it to work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really was hoping for this product to work so great but where in the heck was the BASS? The subwoofer is so WEAK. But the sound from the soundbar was clean and crisp. But man I wanna be in the movie not be away from it.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi Nolan, I hate to hear you have experienced these issues with your soundbar. If you would, please reach out to us online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ LG

  • Rated 5 out of 5 stars

    EXCELLENT VALUE AND PERFORMANCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOT A GREAT DEAL DURING THE LAST BLACK FRIDAY SALES PROMOTION. BUNDLED IT WITH A NEW LG TV. ALL MY LG PRODUCTS HAVE PERFORMED WELL AND ARE A GREAT VALUE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can u hear that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud and clear this sound bar was a steal its wireless n really easy to hook up on yeah n the sound is like no other family night will never be the same

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought other sound systems and I was always disappointed. Not this one sound is so good makes everything seem so real. Drives my dogs nut lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you would need in the sound bar and More! Fully performs as advertised.. Would recommend as a purchase. Creates tremendous home theater effects.

    I would recommend this to a friend