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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 79 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the 5.1.3-Channel S90TY Soundbar for its wonderful sound quality. The soundbar is also praised for its extremely easy setup, especially when used with LG TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-79 of 79 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent soundbar. Easy to set up and sounds great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar matches perfectly with my new 77in G5. It brings a great full bodied sound complimentary to the picture. Sitting anywhere in the family room feels as if your at am IMAX theatre. I could not be anymore satisfied. A big thanks to Nate at Best Buy for his professionalism,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Duet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar and wireless subwoofer is awesome. It has turned my living room into a virtual theatre matched with my new LG OLED 65” 5C TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound bar and superb quality!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound bar to add to my LG C5. Super worth the money and i'm so glad i got this sound bar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cost savings with great service from Gretna LA Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality and Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome home theater! One, two punch combo! I highly recommend this home theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boomin System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great soundbar. LG is the way to go! No regrets with this purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loud sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass is not that great but it does have excellent surround sound and gets pretty loud. For me I like more bass.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works best with Lg Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this but i ended up returing it. It works well with lg wow orchestra feature. I ran into the issue when i connected my apple tv directly to the soundbar it turn off the wow orchestra and sometime the Dolby atmos didnt work. So i had to connect my apple tv directly to the tv instead to fix these issue. I Ran into another issue when i would watch movies or shows for about 2 hours or more The wow orchestra would randomly turn off or no sound would produce. So i would have to exit out the show or sometimes closed the app. To temporarily fix this issue. I have brought new hdmi cables still didnt fix the issue. So i ended up getting an exchange for the same soundbar. But i still had the same issue. So i end up returning the lg soundbar all together.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the WOW Orchestra and Dolby Atmos connectivity on your LG 5.1.3-Channel S90TY Soundbar. It is good to hear that the features worked well initially, and we appreciate your feedback concerning the external device connection and audio stability. We strive to provide a seamless home theater experience and value your input.
      https://www.bestbuy.com/product/lg-5-1-3-channel-s90ty-soundbar-with-wireless-subwoofer-dolby-atmos-wow-orchestra-black/JJ8VPZQWFS
      For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Awesome sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be more pleased and so thankful for Geek Squad installation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not wowed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG soundbar solved a problem I had with an outdated Bose sound bar it replaced but I don't notice significant improvement in sound quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No price adjust on 3 week old product, Ridiculous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible return and price adjustment policy. When all store around have at least a 30 day return policy, this "fine establishment"thinks a 15 day return and price adjustment policy is just great for it's clients. Ridiculous. I bough a soundbar 3 weeks ago and couldn't get a price adjustment. Not shopping here again.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Alex. Thank you for sharing your experience with the LG Soundbar (S90TY). We understand the importance of confidence in your purchase, especially regarding returns and price adjustments. If you haven't already, please contact Best Buy customer service at 888-237-8289 for assistance and solutions.

      While LG doesn’t set retail policies, we strive to provide premium performance and value. If you're using the unit, we recommend enabling WOW Orchestra and AI Room Calibration Pro in the LG TV settings for an immersive sound experience, optimizing audio based on your room's layout.

      You can find more tips and support for your model here: https://www.lg.com/us/support/product/lg-S90TY.DUSALLK. If you need further assistance, feel free to email us at [email protected]. We’re here to help. ^Juvy LG

  • Rated 2 out of 5 stars

    It was ok… JBL 500 sounded better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t impressed with this LG soundbar it didn’t have the surround sound i was looking for, plus it wasn’t as full as other less expensive soundbars I’ve looked at.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with your LG Soundbar (S90TY) model. We understand the importance of having a soundbar that delivers the surround sound depth and fullness you expect. One helpful step is to check the AI Sound Pro or Cinema sound modes, as these settings can enhance channel separation and expand the soundstage. You can also run the AI Room Calibration feature to optimize audio based on your room layout, which often improves surround performance. For more help, visit https://www.youtube.com/watch?v=0e1WaU6GWEc. We’d like to take a closer look at your setup and assist you directly. Please send us an email at [email protected] so our team can help further. ^Juvy LG

  • Rated 2 out of 5 stars

    Not Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It isn’t as good as we expected. The sound seems to go up and down when you’re watching a movie. we bought a new 65 inch OLEDLG TV when we bought the sound bar. unfortunately, they don’t seem to mesh as we were told they should.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, JaniceK. Thank you for sharing your experience with us. We understand your inquiry regarding the sound performance of your LG S90TY Soundbar and how it pairs with your LG OLED TV. Your feedback is important to us.
      https://www.bestbuy.com/product/lg-5-1-3-channel-s90ty-soundbar-with-wireless-subwoofer-dolby-atmos-wow-orchestra-black/JJ8VPZQWFS
      For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo LG

  • Rated 2 out of 5 stars

    soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound bar Sound don't sound as good as my other TV soundbar

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Roberto. Thank you for reaching out to us. We understand the importance of having your LG Soundbar (S90TY) model deliver the rich audio experience you expect.

      To enhance the sound quality, please try switching the sound mode by pressing the Sound Effect button on the remote and selecting Bass Blast or Cinema, which are designed to boost audio depth and clarity. Also, ensure the soundbar is connected via HDMI ARC/eARC rather than optical, as HDMI provides better audio performance. For more guidance, visit https://www.lg.com/us/support/product/lg-S90TY.DUSALLK. If the issue continues after these steps, kindly send us an email at [email protected] so we can assist you further. ^Juvy LG

  • Rated 1 out of 5 stars

    Hard no

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok but has issues with music delays and does not have that feel of music your looking for

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Soundbar (S90TY) model. We understand the importance of having a soundbar that delivers smooth audio with the timing and musical presence you expect, especially when you're looking for that immersive feel.

      One helpful step you can try is adjusting the AV Sync settings on your TV or soundbar. On the S90TY, you can open the LG Sound Bar app or use the remote to navigate to Sound → AV Sync and fine‑tune the delay. This often resolves timing issues between the audio and the source. For more guidance, visit https://www.lg.com/us/support/product/lg-S90TY.DUSALLK. We’d be glad to take a closer look at your setup and assist further. Please send us an email at [email protected] with your model details so we can continue helping you directly. ^Juvy LG

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got my new LG C5 I chose this system to go with it. I'm happy with my purchase - sound quality is great, sound syncs perfectly with the tv image. I like the AI mode which automatically chooses the sound settings based on what you watch. The system was on sale for 50% off so that was great. I'm not willing to pay more for a sound system no matter how good! Setup instructions aren't easy to find from LG but there are videos out there to help.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    coming from the JBL 500, this lg has so much more clarity then the JBL. the only thing this system lacks is the amount of bass that the JBL has. but we are happy with it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor checklist

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never left the remote for my sound bar ($1k) The delivery for me and a new LG TV was also bought.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Ralph. Thank you for reaching out about your LG Soundbar (S90TY) model. We understand the importance of receiving every accessory that comes with your sound bar. If you haven't done so yet, we recommend contacting Best Buy customer service at 888-237-8289 for potential solutions.

      One helpful step you can try in the meantime is using the LG Sound Bar App (LG Sound Bar – Bluetooth) on your mobile device. It allows you to control key functions such as volume, sound modes, and input selection while you sort out the missing remote. You can also review setup guidance here: https://www.lg.com/us/support/product/lg-S90TY.DUSALLK. We’d be glad to look into this further. Please send us an email at [email protected] so we can continue assisting you. ^Juvy LG

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