Customer Ratings & Reviews

I bought the set. PROS *Easy installation *Fit well into my small laundry closet *Full size machines; can fit queen size comforter, probably a king *LOVE that they sync (you need to set), so the dryer auto sets to what the washer just ran *LOVE that you can set additional dryer time from app *Can check time left and other details from the app *Lots of personalized settings, they sing me a little song when done *Beautiful and work very well CONS *Best buy vent hose was junk; don’t buy it! *LG tech support via chat runs multiple chats (rep admitted 3 when he posted in wrong chat window) *When you DO contact tech support, all they do is search the manual, so it’s faster to download the electronic version and do a word search yourself. If it’s not in there, they don’t know. Example: You can control the machine remotely, BUT if you do you can only control it remotely from the app, so they don’t have the instruction to activate that in the manual. *No extra hot cycle; turned up my water heater instead *Some cycles have water temps you can’t change. OTHER NOTES *I use the hot cycle A LOT, and noticed there was condensation building up under the washer. It’s a small laundry closet w/no ventilation. Problem solved by putting machines on risers and running a portable fan when washing w/hot cycle.

Love this washer! Large and luxurious looking, as opposed to the old style white washers. It has an enormous capacity. Can wash a king-size comforter with no problem. No agitation thing in the middle, so filling up the tank is different than an old-style washer. The digital menu takes a little bit of thinking, but it is user-friendly and not hard to figure out. Has wifi ability and will tell you when the wash cycle is done!

Great choice, good design, easy to install, it is less noisy and works much faster.

I love this washer and I bought the matching dryer. The only thing I miss about my old one is a few of the settings like small loads. I do know I can download some more settings but then the family would not know how to access since the app is on my phone only. It is large enough for my king sized comforters and the new design makes it so I don't have to stand on a stool to reach the bottom.

Big and spacious, love it, easy to use and it doesn’t make loud noise.

Great capacity for someone like me who does multiple loads a day. It's quiet and efficient...and I love the song it plays when my laundry load is complete.

I'd like the ability to update this review following the first 90 days, that being stated so far this has been an excellent choice . The instructions were easy to understand and the washer functioned as expected. We will have a small learning curve adjusting to the controls. So far, this product meets and or exceeds our expectations. I'd also say that the delivery and installation went smoothly and the technician was professional and courteous.

First top loader purchase since front loaders came out. So far I am very happy with my purchase choice. Low maintenance, large compacity, quiet and does not leave residue like my previous GE front loader did. I appreciate the app as it connects to my dryer, washer and above stove microwave. Depending how things go I may upgrade my oven/stove top to the LG thinQ as well.

This thing is amazing, it runs very quiet and has some great settings. I really like the AI setting it usually takes 20-30 minutes to complete ang the tub on this is huge

This has been a great upgrade, it is quiet, it seems efficient and the timing estimates are accurate. Our use of the washer is fairly average, no extremely large items but we do use it frequently for day-to-day items and it has performed very well.

Amaizng washer. It is a large thb that holds alot but deaigned for easy unload. The machine is smart and very efficient. Our 7 year old samsung that we replaced didnt come close to this one. Highly recommend. Owned for about 1 month now.

We had owned LG machines in the past, so they were they first we looked at when purchasing new. We didn't need a machine with 100's of wash options, just something that had the basics and worked well. We have been very pleased with the LG washer. It is quite efficient with water yet has done an exceptional job cleaning clothing. It is also a very quit machine, which helps as our laundry is right off our kitchen. This washer is a great value and would buy again.

Works great. Quiet and easy to use. Looks cool too

Beautiful, efficient machine. Cleans very well. Very quiet. Only concern is the detergent trays do not drain well at the end of the cycle-often still filled with water, hard to dry them out

Works very well The Deep Water fill is actually a lot of water Good combo of no agitator with sufficient water level. Recommend

This is a great machine. It holds a lot of clothes, even king sized bedding. It looks good and is holding up well doing 3+ loads every week. I like that the end cycle sounds are changeable and customizable.

Our old front load washer's seal broke and I decided to go back to top load. This is so much quieter and more efficient. It senses the laundry load and gets the load down in 20-25 minutes less time and I feel like it is still clean without wasting the water or energy. It fits in the same amount of space but has a nice large drum of 5.5 cu. ft. I could probably do 2 loads at once! I only gave it 4 stars since I am still getting used to the new computerization on it and I couldn't see it lit up in the store. When I do a cold wash (which is all of them) my loads come out feeling warm. I'm not sure it it's from spinning or the water. There is more information in the online manual than the one they give you.

Great washer, esthetically well designed. I baught this washer a year ago, and so far nothing but praise. I recommend this washer, and I would buy it again.

After months of use, we are extremely pleased with this washer. Since we haven't had many modern style washers, it has been a very welcome upgrade. Easy to use, fun sounds and you can't go wrong with a soft close lid!!

I initially looked at the 8600, but the price difference was just too significant —only a couple of more features and a few more wash cycles. I use the AI wash feature on this 8400, and it is incredible. It can do an entire load in less than 30 minutes. Quiet, and the app tells you when a load is done. Pair it with an 8400 dryer, and the dryer will learn from the washer which settings it needs to minimize drying time. Clothes are wrinkle-free. It is easy for my wife, who is 5 feet 2, to reach the bottom of the drum. The first month of use makes me wonder why I did not buy it earlier!