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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,449.99

Customer reviews

Rating 4.6 out of 5 stars with 734 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers often highlight the quiet operation, overall performance, and large capacity of the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload. Many appreciate its ease of use and stylish design. However, some customers have noted concerns regarding the detergent dispenser not draining completely, a lack of desired cycle options, and issues with unusual odors. A few customers reported problems with temperature and spin settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 734 reviews
  • Pros mentioned:
    Capacity, Design, Noise level

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best washer have ever had, larg capacity super quiet good looking, easy to reach in .

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Excellent washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine! I had to figure out that if I needed an extra spin on some fabrics to hold the words “spin” down for three seconds. otherwise, this machine has been super easy and intuitive. Clothes come out clean and handles an insane capacity and it’s super quiet. The installers recommend filling it about half full and m doing blankets on the deep fill setting. The amount of clothes that I can clean when it’s half full.m is perfect, Too many more and I wouldn’t be able to fit them in the dryer. We had our previous washer for 10 years and I hated it from the week after I bought it. It was a front loader. I’m so excited to be back to a top load machine!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level, Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is incredibly efficient, using just the right amount of water while still getting my clothes spotless. It runs quietly, which is a huge plus for me since my laundry room is near the living area. The multiple cycle options are perfect for different fabrics, and the spin cycle does a great job of removing excess water, cutting down on drying time. I also love the sleek design—it looks great in my laundry room! Overall, if you’re looking for a reliable, high-performance washer that’s easy to use, I highly recommend this one. It has made laundry day so much easier!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    Great Machines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the set. PROS *Easy installation *Fit well into my small laundry closet *Full size machines; can fit queen size comforter, probably a king *LOVE that they sync (you need to set), so the dryer auto sets to what the washer just ran *LOVE that you can set additional dryer time from app *Can check time left and other details from the app *Lots of personalized settings, they sing me a little song when done *Beautiful and work very well CONS *Best buy vent hose was junk; don’t buy it! *LG tech support via chat runs multiple chats (rep admitted 3 when he posted in wrong chat window) *When you DO contact tech support, all they do is search the manual, so it’s faster to download the electronic version and do a word search yourself. If it’s not in there, they don’t know. Example: You can control the machine remotely, BUT if you do you can only control it remotely from the app, so they don’t have the instruction to activate that in the manual. *No extra hot cycle; turned up my water heater instead *Some cycles have water temps you can’t change. OTHER NOTES *I use the hot cycle A LOT, and noticed there was condensation building up under the washer. It’s a small laundry closet w/no ventilation. Problem solved by putting machines on risers and running a portable fan when washing w/hot cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new color of the washer. The clothes come out clean and fresh. The capacity of the wash tub is so large it’s easy to wash a comforter or a large load and still feel like it’s nice and clean

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Large and luxurious

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Large and luxurious looking, as opposed to the old style white washers. It has an enormous capacity. Can wash a king-size comforter with no problem. No agitation thing in the middle, so filling up the tank is different than an old-style washer. The digital menu takes a little bit of thinking, but it is user-friendly and not hard to figure out. Has wifi ability and will tell you when the wash cycle is done!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level, Overall performance

    Rated 5 out of 5 stars

    smart washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice, good design, easy to install, it is less noisy and works much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    GREAT machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer and I bought the matching dryer. The only thing I miss about my old one is a few of the settings like small loads. I do know I can download some more settings but then the family would not know how to access since the app is on my phone only. It is large enough for my king sized comforters and the new design makes it so I don't have to stand on a stool to reach the bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with this washer. It looks modern and neat and it has wifi capabilites that sends notifications to your phone when the cycle is complete. You can also download customized wash programs to fit your needs.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Makes My Laundry Day A Breeze!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity for someone like me who does multiple loads a day. It's quiet and efficient...and I love the song it plays when my laundry load is complete.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Noise level

    Rated 5 out of 5 stars

    Best washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big and spacious, love it, easy to use and it doesn’t make loud noise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    LG Washing Machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd like the ability to update this review following the first 90 days, that being stated so far this has been an excellent choice . The instructions were easy to understand and the washer functioned as expected. We will have a small learning curve adjusting to the controls. So far, this product meets and or exceeds our expectations. I'd also say that the delivery and installation went smoothly and the technician was professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Large, quiet, low maintenance washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First top loader purchase since front loaders came out. So far I am very happy with my purchase choice. Low maintenance, large compacity, quiet and does not leave residue like my previous GE front loader did. I appreciate the app as it connects to my dryer, washer and above stove microwave. Depending how things go I may upgrade my oven/stove top to the LG thinQ as well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Good dryer to buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is easy to use and more convenient for your family. It take more load in it and dry your clothes very good. I will recommend anyone who is in search for dryer to buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is easy to use and really accommodates a large load. The laundry comes out really clean. The deep water optional feature works well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy unload, very efficient. Top notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amaizng washer. It is a large thb that holds alot but deaigned for easy unload. The machine is smart and very efficient. Our 7 year old samsung that we replaced didnt come close to this one. Highly recommend. Owned for about 1 month now.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Would Buy Again

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great upgrade, it is quiet, it seems efficient and the timing estimates are accurate. Our use of the washer is fairly average, no extremely large items but we do use it frequently for day-to-day items and it has performed very well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing, it runs very quiet and has some great settings. I really like the AI setting it usually takes 20-30 minutes to complete ang the tub on this is huge

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great functionality and superb value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had owned LG machines in the past, so they were they first we looked at when purchasing new. We didn't need a machine with 100's of wash options, just something that had the basics and worked well. We have been very pleased with the LG washer. It is quite efficient with water yet has done an exceptional job cleaning clothing. It is also a very quit machine, which helps as our laundry is right off our kitchen. This washer is a great value and would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance
    Cons mentioned:
    Detergent dispenser

    Rated 4 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, efficient machine. Cleans very well. Very quiet. Only concern is the detergent trays do not drain well at the end of the cycle-often still filled with water, hard to dry them out

    I would recommend this to a friend
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