Customer Ratings & Reviews

Replaced our broken Armana washer. Night and day difference in capacity and efficiency. The app is a nice touch. Having to manually adjust the temp is a minor inconvenience knowing other models have a cold wash cycle preprogrammed. Not much customisation for downloaded cycles and you cannot make a customer cycle on the app which is a missed opportunity. As with the matching dryer, the touch control panel is grey on black and is very difficult to see for people with poor vision. We had to add him contrast stickers to the power and start buttons to make it easier to use.

great features easy to use the LG app works great and the notifications reminders are useful. decent wash quality and low noise so far no issues to complain about.

So far works great. I haven’t downloaded other options for washing. So far I like the options. The bulky items setting did not work well. It kept having a balance error. But it was fixed. Overall love the product.

This washing machine beat my expectations. My previous washer (different brand) was pretty loud and didn’t do well when it came to getting the clothes clean. This washer by LG was in excellent condition. When you turn on the machine and start the wash cycle, you almost do know that it is running. It does an amazing job at getting the clothes clean, even with the boys in the house ;) I haven’t explored the WiFi option yet, but will update if it get around to it. The buttons are simple and there aren’t too many options that will make washing clothes overwhelming. I do appreciate the drawer where you put the detergent and fabric softener. It’s not flimsy like a few other washing machines I checked out prior to making the purchase for this one. Oh yeah, remember it has touch screen buttons, so make sure you don’t have anything like the residue from the detergent on your fingers when you go to pressed to the start button.

This washer is awesome. The tech that helped me made it easy for me to choose. It plays a little tune before and after letting you know that it’s starting to wash and when it’s finished. Also, it doesn’t have the middle part which I didn’t know at the time that it damages your clothes. Clothes feel softer without that adaptor in the middle. It’s also a perfect size in the middle. I also learned that LG is one of the better brands at the moment for appliances. My fur babies also love climbing on things and it is pet friendly from causing scratches. Easy to press buttons and easy to follow, nothing complicated or hard to follow. Price wise I think is affordable and with the Best Buy credit you can make payments with 0 interest for a whole year. Thank you to the team at Best Buy!

Our last one was a whirlpool and lasted only 5 years. During the spin cycle it was so loud and the whole machine could moved a foot away from where it was. We finally bought a new machine. What a night and day’s difference. This new one not only it looks really good, easy to use, large capacity, it is also super quiet and stays put. So far we loved it

Love my LG washer. Very quiet, large drum to accommodate large loads, ie comforters and blankets

Love the ease of choosing the different wash options with the machine pre- programmed already with its sense technology. Awesome quietness on the spin cycles. Some dislike the melody notification at the end of the wash cycle but I take it as a plus because it has a cute ring to it and is helpful to let owner know the job is all done.

I am absolutely obsessed with this washing machine. It holds so much more laundry than I thought it would. Its quiet & runs extremely smooth. I love the app so i know when the laundry is finished washing. Highly recommending to everyone! Also thinking about purchasing the matching dryer in the near future.

The washer is nice & quiet. Love the amount of space it has

This LG washer is amazing and mesmerizing I put my laundry in to wash and end up staring trough the glass at how it twists, turns and spins everything comes out clean and not tied up in knots like my old washer this LG is quiet efficient and very stylish the set together looks amazing! I would definitely recommend LG to anyone

I stepped out of my comfort zone when purchasing this washing machine. I’ve never used a washing machine without an agitator. I’ve got to say I was a bit skeptical at first but I love it!! Living and working in a farm requires doing a lot of laundry each and every night. The washer is fast, efficient and the clothes come out nice and clean. Would recommend purchasing if you are in the market for a new washing experience!!

The large capacity makes washing bedding a breeze. We use the download function a lot to get additional washing options and appreciate the turbo function. The machine is quiet and highly recommended for families with large amounts of laundry.

I purchased for large capacity, no agitator , different settings from small to large loads to include , washing large quilts and rugs. Love this washer!

Are any of these reviews written AFTER using the machine? This lid has no rubber gasket, so the water seeps out from the lid. While watching my first load being washed, I was shocked at the amount of water on the inside of the lid. THEN I noticed that water was gathering on the OUTSIDE of the lid. When I stopped the washer, the amount of water dripping down from every edge of the lid was insane. This is a major design defect. Or maybe mine is defective? But I looked at the product photos again, and notice there is not a gasket in any of the product photos. So this must be the design! Some other issues - it cannot handle heavy blankets. I tried another load, and it's been going for 5 HOURS. It keeps spitting more water in to try to balance. I've stopped it twice to rearrange, but it's not helping. To add to that, there is no spin-only setting (maybe on the phone app??) I finally had to remove the blanket and will take it to the laundromat after venting my frustration in this review! Another annoyance - the black panel makes buttons difficult to see. When we first got it installed and were excited to do our first load, we couldn't find the power button! I'm only in my 40s... my eye's aren't THAT bad yet, but we had to get our phone light out to find it. I will give you one pro - the washer is very quiet. We are really bummed to have to replace this because we were impressed at how quiet it is.

The machine looks awesome! It is very quiet. I like not having an agitator. I think it cleans our laundry good and spins out nice.

Love this machine. Impressive modern/AI tools but best part is it really gets clothing clean and it is the quietest machine I have ever had or seen. I wish the display was not black - a little hard to see but there are many cycles - other drawback for my family is that there no "written choice" for a delicate cycle (what?) so you need to change the settings for the temp. of the water and spin cycle too.

I cannot believe how efficient this washing machine is. It almost runs by itself. It is extremely user friendly and easy to operate. If Best Buy wants to use me as a reference, I would be glad to share what i have learned from how this washing machine operates. Best purchase I have ever made.

This washer is amazing. I didn’t want to get it , until I decided to try. It’s very easy to use, works so smoothly, no noise. It has many options easy to select and the result is amazing! I will recommend it to everyone who wants to upgrade.

Love this washer!! It is quiet, has a large tub to handle blankets and comforters and seems to stay balanced very well!