The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 103 reviews
Rated 5 out of 5 stars
Flat screen tv
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Your people were very friendly and informative. They went over our options as to what we wanted to spend.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wi-Fi connection is very picky - at times disconnecting every few minutes, even tho gateway and mesh network working. Finally used Ethernet to connect and it’s better. Picture is clearer too.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The lag in processing time was very unexpected. This TV does not automatically display the last channel you were watching. The remote does not have any numbers so you can't just go to the channel that you want to watch. The sales process was frustrating. The salesman was clearly more interested in selling an expensive TV than helping me find what I wanted.
Hi, there. Thank you for sharing your experience with the LG TV (55QNED82AUA) model. We understand the importance of having a TV that responds quickly and supports the viewing habits you’re used to, especially when it comes to channel navigation and ease of use.
To reduce processing delays, check the Picture Mode and switch to Standard or Game Optimizer. You can also enable Quick Access on the Magic Remote by holding a number key to assign a favorite app or channel. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-use-the-quick-access-buttons--20153207569609. If you want us to examine your TV’s performance or explore more settings, please email us at [email protected] for further assistance. ^Juvy
Rated 5 out of 5 stars
Nice TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The TV LG is working fine. Good resolution.
Best Buy technical support was very good.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this on 6/20 and knstalled it yesterday. It worked for an hour before the screen went blank for a while. We had sound but no picture and now we have no sound or picture. We followed the troubleshooting steps recommended online to no avail. We are returning this one for a replacement and certainly hope the next one works. We really like the features and really did enjoy the picture and sound. I’ll be at only for a short time. This lemon or Doug is why this particular TV gets one star and really should have no stars.
Hi, Susan. We appreciate you taking the time to share your experience with the LG TV (55QNED82AUA) model. We’re glad to hear you enjoyed the picture and sound quality while it was working, but we understand your concern about it stopping unexpectedly. You might want to check the power cable connection to ensure it's secure and plugged directly into a wall outlet. A soft reset by unplugging the TV for 60 seconds may also help. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-reset-my-lg-smart-tv--1441914092672. If there's still no display or sound, consider a replacement if you're within the retailer's return window.
We're here to help ensure your next experience is better. Message us on social media @LGUSSupport for further assistance. ^Juvy
Rated 3 out of 5 stars
Back ordered
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Can't review as it is on back order and i dont have it yet.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unfortunately they were supposed to deliver 2 TVs but only delivered one. Told me the other TV would be delivered 2 weeks later. Delivery person was very nice but best buy didn’t do what they promised.
Hello there, CharlesM. Thank you for sharing your experience with us. We understand your inquiry regarding the delivery of your 55QNED82AUA TV from Best Buy. Your feedback is important, and while this specific issue pertains to the retailer's delivery process, we want to ensure you are fully supported with your LG product. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions or assist with any product-related questions you may have. https://www.bestbuy.com/site/lg-55-class-82a-series-qned-ai-4k-uhd-smart-webos-tv-2025/6621799.p?skuId=6621799 We appreciate your patience. —Renzo
Rated 2 out of 5 stars
Not a good Idea
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV was a disappointment, to be honest. A 2025 model should have better picture quality.
Hello there. Thank you for sharing your experience with us. We understand that your LG 55" Class 82A Series QNED AI 4K UHD Smart webOS TV (55QNED82AUA) didn't meet your expectations for picture quality. We appreciate your feedback on this matter and will be taking it seriously. Please send us a private message on Social Media @LGUSSupport for further assistance and our team will be more than happy to assist you. https://www.bestbuy.com/site/lg-55-class-82a-series-qned-ai-4k-uhd-smart-webos-tv-2025/6621799.p?skuId=6621799 We appreciate your patience. —Renzo