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Customer Ratings & Reviews

Your price for this item is $2,599.99
The comparable value price is $3,899.99

Customer reviews

Rating 4.6 out of 5 stars with 149 reviews

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  • Performance

    Rating 4.8 out of 5 stars

  • Ease of Cleaning

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are pleased with the double oven, ease of use, and the overall appearance and design of the 6.9 Cu. Ft. Smart Slide-In Double Oven Gas True Convection Range with EasyClean and InstaView. Many appreciate the numerous features it offers and its high-quality construction. However, some customers expressed concerns about the grates being prone to scratches and requiring careful cleaning. The range's sleek and modern design is a frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 149 reviews
  • Rated 5 out of 5 stars

    Best oven

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible!!! I love this range/oven! Changed our entire meal prep!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love my new oven. Still getting used to all the features but it is well worth the money

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good convection oven, horrible "Air Fryer"

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gas oven and range top. The roller drawers aren't amazing, and the "just put it in air fryer" can't deal with frozen junk food in a reasonable time. If the instructions say 10 mins, then flip. After 20 minutes, everything will still be frozen. This, I have been told, is working fine. I was told, "No one said it would be as fast as a countertop one." I understand, but it is significantly slower than my old conventional oven after preheat. Basically, don't buy this if you are excited about replacing your countertop air fryer.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your thoughts with us. We're glad to hear that you’re enjoying the overall performance of your LG Range (LTGL6937F) model. However, we understand your concern about the air fryer feature, especially when it comes to cooking frozen food. We strive to provide reliable, high-quality products and ensure a smooth experience. While the air fryer function may not match the speed of a countertop model, it does typically work more slowly because it is integrated into the oven, which is designed for a broader range of cooking methods.

      To help improve the results, we recommend ensuring that the food is spaced evenly for better air circulation, and you might want to try preheating the oven a little longer to ensure optimal cooking conditions. For best results, you may also want to adjust the temperature or try setting the oven to convection mode if your model supports it. For more help, you may visit https://www.youtube.com/watch?v=4KUHazxmT_8.

      If you have any further questions or would like assistance with troubleshooting, please send us a private message on social media @LGUSSupport, and our team will be happy to assist you.

      We appreciate your feedback, and we’re confident we can help make your cooking experience even better. ^Juvy LG

  • Rated 5 out of 5 stars

    Gas range with double oven appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range oven! Love it, cooks fast, great gas flow rate at cooking, modern and effective

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Joekat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oven is great just wish the top oven was the bigger one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG range

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used my new range for the holidays. It was easy to use and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lots of room in both ovens and they heat up quick.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a week now, great stove. Wow the cooking power it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hector P

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife very happy with the stuff has 2 oven really good ,no back panel tha make great equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still Learning

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're still learning how to use the numerous features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Range

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cooking range is great. The price is also reasonable. I would highly recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased at a great price but finding parts for the model was a pain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great oven-high quality. The entire BB purchase and delivery was terrible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be nice if both racks extended but we love everything else about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Double Oven Gas

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent stove with enough power for each of the burners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for cooking. At a great price. Thanks best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG range review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while still early - this range has performed as expected and we are very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg range

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new stove. Also great installation team.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The tech company that’s still in 1940

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to say because of the absolute trash customer service. Delivered broken. Hours on the phone. Took 4 months until it was finally fixed. Multiple no shows. I rep said they couldn’t email me something I asked proof of. A tech company? Set carbon monoxide alarms off- company did not care. I was promised compensation and non was offered or given. Run from this place.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, JosephJ. Thank you for sharing your experience with us. We understand your inquiry regarding the delivery and repair process of your LG Gas Range (Model #LTGL6937D). Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions.
      https://www.bestbuy.com/site/lg-6-9-cu-ft-smart-slide-in-double-oven-gas-true-convection-range-with-easyclean-and-instaview-printproof-black-stainless-steel/6511374.p?skuId=6511374
      We appreciate your patience. —Renzo LG

  • Rated 1 out of 5 stars

    Appliance damaged

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a stove and range hood from Best Buy and both items were dented. We just bought a house and opened the boxes today with our contractor and the stove can't be returned because we missed the 15 day return by a few days but thankfully we're still in the return window for this hood. The stove cost me $2500. I'm never buying appliances from Best Buy again.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      We're sorry to hear about the issues you've faced with the appliances you purchased. This is definitely not the experience we want you to have when choosing our products. To resolve this issue, you may send us a DM on Facebook or X(Twitter)at @LGUSSupport, and we'd be happy to assist you. -Charles LG

  • Rated 1 out of 5 stars

    Still waiting for my stove.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t received my stove yet since I purchased on 10/16/23, now it’s been almost 1 month 11/11/23. The delivery date has been pushed back 2 times. Not very happy.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jasmine. Thank you for taking the time to leave us feedback. We understand that you have been waiting for your unit for a while now. For the best assistance, please reach out to the BestBuy customer care team. ^Dan LG