Customer Ratings & Reviews
- Model:
- 60UN7000PUB
- SKU:
- 6417298
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, easy setup, price, and size of the 60" Class UN7000 Series LED 4K UHD Smart webOS TV. They appreciate the great display, user-friendly interface, reasonable price, and suitable size for various spaces. However, some customers have concerns about the remote control, Wi-Fi connectivity, screen issues, and design, such as the remote control not functioning well and the TV occasionally disconnecting from Wi-Fi.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Bad TV, not recommended
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality, only lasted working 14 months, the image went off. Only sound is working and will not display any image. Now that is out of warranty is only a big piece of trash. Not recommended. I believed LG was supposed to be a good maker, now I have my doubts.
No, I would not recommend this to a friend Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is not what i expected at all for the price i paid. Lighting is very weird and pixelated
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Picture was blurry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor picture. Had to return it. Keep trying to adjust, nothing changed
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Delivery was rough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't opened the box yet; we wanted to wait until we moved into our new house. The delivery driver that brought my tv inside carried it by himself even though there were 2 people. He bounced it off his knee on the way to and up my steps. I wanted to leave this review as soon as possible just in case something was damaged. I will record me opening the box when we get to that point. Delivered 6-30-21
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
LG 60 UN7000PUB
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to have been a great tv for 6 months or so. Problems with start up of apps and picture quality after some time. Not many or good options in the menu for fine tuning picture quality etc. LG has a good track record with TV but just not this one for me.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Dont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought took home and Came on for initial setup remote would not work. Changed batteries still nothing. Then worked enough to get to next screen. Then stopped again. After 3 hrs of intermittent remote working then it wouldent connect to Dish network. By that time Best Buy was closed DO NOT BUY. NOT RECOMMENDED AT ALL.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing that you had this problem with your unit. I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this TV based on price for our bedroom. we were shocked with the quality because we wanted to view a couple HDR tv shows a well as a few 4K HDR movies. the blacks were more gray than anything and it left a bad taste for a viewing experience. I would recommend looking at other tvs for a 4k experience.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having problems with the TV already I won’t know the quality until I get a new one
No, I would not recommend this to a friendBad purchase for us
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this television and had it delivered to us. After mounting it on the wall we discovered that when you watch via streaming the colors would get all weird like only purples and grey's. They sent geek squad out and said it's not fixable do to the problem being the panel. So we had to return the television ourselves and of course they were out of stock and won't get any till next year. So we went to Sam's and went with a Samsung and love it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
It’s a good value for the price, it’s too big to s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good value for the price, it’s too big to sit on a table, not study
No, I would not recommend this to a friendHATE this tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had a TCL for years and thought I was upgrading to this LG. I can no longer download certain apps and can’t screen share to watch games on ESPN+ on my LG, which I can do on my TCL. I’ve had this tv for 4 months and have tried to get past these things, which have turned out to be necessities. Today I am getting rid of this tv to get another TCL.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Extremely frustrating - WORST Smart TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The WORST TV ever. I don't even know where to begin in pointing out all the flaws with this TV, so I am not going to take the time to try. My biggest issue I think would have to be that 95% of the time I cannot cast to it. Extremely frustrating this TV is.
No, I would not recommend this to a friendHorse Hockey
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horse Manure. Turns On by itself repeatedly. and then when its OFF, you cannot turn it on. have to unplug to get the tv to turn on. I installed over a fireplace which makes that process and hassle. Took too long for me to install so now I've missed my return window. Regret not purchasing at Costco. Regret purchasing an LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
UNACCEPTABLE FOR THE PRICE
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV SUCKS! Had red lines and red blotch. TV repair person came and replaced the whole screen/front of tv. Then screen would flash every now and then, tv repair came again and replaced the whole motherboard. A few more days passes and now i have the red lines and blotch back again! NEVER again! $500 for WHAT?! This is unacceptable
No, I would not recommend this to a friendDoesnt work with all apps
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't support spectrum app, local cable provider in WI....Had to buy Roku...disappoint..avoid LG
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Daphane
Not Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow, slow, slow changing apps etc is a pain. Would suggest buying better brand name.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Not pleased
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Air tv doesn’t work and I have my internet connected with an Ethernet cord and still buffers
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing that you had this problem with your unit. I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
connection Issues
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The connection is never stable enough even though my router is very close to it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Venette
Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor picture quality blurry and cannot correct
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Meh. Had to return it.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a UHD tv, this one fell short on features and picture quality.
No, I would not recommend this to a friend