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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $579.99

Customer reviews

Rating 4.7 out of 5 stars with 43 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-43 of 43 reviews
  • Rated 4 out of 5 stars

    Happy with Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, love the home screen set up and app integration, great picture quality for the price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would not recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really not happy with this TV. Picture was not clean and crisp. Had issues with streaming apps. We would start a show and then it would lock up and spin continuously. I returned the TV back to Best Buy and bought a Samsung Q8 instead.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Mark. Thank you for taking the time to share your experience with the LG TV (65QNED70AUA) model. We appreciate your feedback and understand how important it is for your TV to deliver both sharp picture quality and smooth streaming performance. For others who may be experiencing similar issues, we recommend checking for the latest firmware updates under “Settings > Support > Software Update,” and ensuring a strong, stable internet connection for streaming apps. Adjusting the Picture Mode to “Cinema” or “Expert (Dark Room)” can also enhance clarity and detail. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-how-can-i-update-the-tv-software--20154713237319. If you ever decide to explore LG products again or would like help with setup or optimization, feel free to send us an email at [email protected]. We’re always here to help. ^Juvy LG

  • Rated 1 out of 5 stars

    Broken in 19 days

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv quit working after 19 days and I am now waiting for a repair tech to contact me. I purchased an LG to replace a Samsung that was not functioning properly so I apparently have made another mistake with my trust in LG. I have never had a tv fail completely, and from my research it is caused by the main board malfunctioning. Not sure how soon someone will come fix it but for now I guess I get to stare a blank tv on the wall. I will try Sony next time and hope that it lasts longer than 3 weeks. Very disappointing

    No, I would not recommend this to a friend
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