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Customer Ratings & Reviews

Your price for this item is $596.99
The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 157 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 157 reviews
  • Rated 5 out of 5 stars

    Great Budget TV While Still Having Great Quallity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t expecting this TV to impress me as much as it did, but the LG 82A Series genuinely feels like a huge step up from anything I’ve owned before. The QNED panel is bright, colorful, and incredibly sharp — even in a room with a lot of daylight. HDR movies pop without feeling overblown, and the contrast is way better than I expected for something in this price range. Dark scenes actually stay detailed instead of turning into a grey blob. The AI picture processing is what surprised me most. It automatically adjusts brightness and sharpness depending on what I’m watching, and it actually works — especially with sports and fast‑moving scenes. Motion looks clean and smooth without that weird soap‑opera effect. webOS is super fast on this model. Everything loads almost instantly, switching between apps is smooth, and the Magic Remote is still one of my favorite TV remotes ever. Point‑and‑click navigation feels natural, and voice control works reliably without having to repeat myself. Gaming on this TV is fantastic too. Low input lag, HDMI 2.1 support, and the picture stays crisp even in fast shooters. My Xbox and PC both recognized the TV’s features right away. The sound is solid for built‑in speakers, but pairing it with a soundbar really takes it to the next level. Still, for casual watching, it’s perfectly fine as is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product, with great picture quality. The remote doesn't have a dedicated mute button, which I don't like. You have to hold down the "down volume" button and after going down about 10 it mutes. Kind of inconvenient, but so far is my only qualm. The remote has a point feature like a Wii remote which is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV, great p re ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, especially for the price. Picture is crystal clear and all the functions are seamless. No need to waste a lot of trying to figure out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the TV, but the remote is not user friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the TV. Intensely dislike the remote. There are no instructions to assist me, as the user, in getting around the challenges. This remote disappointed me and has definitely taken the pleasure out of this experience. Not user friendly remote. Would not recommend because of the remote.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I'm happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an amazing deal, the tv is perfect, I will buy in here again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG QNED TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and sound would be better if it had less glare from reflection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to unpack and install. It is a little heavy so takes 2 people to install and a sturdy wall rack. Love the LG smart menu. Connecting to WiFi and adding our subscriptions was very easy. Works great in our bright room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this on a Clarence event. It is a very nice tv. Picture is top notch. And the added A.I feature is also great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready for the Super Bowl!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for the price. The colors are rich, the sound quality is fantastic and set-up was easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg 82ua

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems good to me, son really enjoys watching his cartoons. I have not had a new one for awhile, but the sound sounds really good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned on Day One

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I quickly decided this wasn't the right TV for me and returned it the day of delivery. The smart TV platform felt sluggish, and the picture seemed washed out compared to others in this class. My replacement TV (from a different maker) proved to be a far superior value it's faster has better blacks and the built in operating system is much more user friendly.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand that the LG - 65" Class 82A Series QNED AI 4K UHD Smart webOS TV didn't meet your expectations. Your feedback is important, and we'd like to assist you further.
      https://www.bestbuy.com/product/lg-65-class-82a-series-qned-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTWSL
      For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    good (bestbuy)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this LG TV. It has good functions and the color combination is also good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers arrived at 7:00 pm and TV was broken when installed.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Stephen. Thank you for reaching out and sharing your experience with the LG TV (65QNED82AUA) model. We understand how important it is for your new TV to arrive in perfect condition and ready to enjoy.

      If the TV was damaged during installation, we recommend contacting Best Buy customer service at 888-237-8289 or delivery provider as soon as possible to report the issue, especially if it was discovered at the time of setup. In the meantime, you can find warranty details and support resources for your model here: https://www.lg.com/us/support/product/lg-65QNED82AUA.AUS. If you'd like us to assist further or help coordinate next steps, feel free to email us at [email protected]. We’re here to help make things right. ^Juvy LG

  • Rated 4 out of 5 stars

    beautiful picture

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a beautiful picture. Set up was super easy. I just wish that there was a mute button (you just have to volume down)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was different from Sony which is typically the brand I buy but the picture quality and cost of this Lg was the reason for the purchase. Once the setup was complete it was easy to use and the app isn't bad either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG QNED Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We picked up our tv from the Lake Geneva Best Buy. We wanted another LG and David helped us with our purchase and answered all our questions. It has a brilliant picture and was so easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV In Its Price Range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV to replace a several year old, entry level 55" Vizio TV. The difference between the two is night and day. The brightness and color vibrancy of this TV look great in my brightly lit living room, even with a large window directly across from it. The LG interface has taken some time to adjust to, but I use an Apple TV 4K for most streaming services. I use it with a sound bar and surround speakers, but I did try the built-in speakers at first. They are a nice-to-have, but don't really compare to a 5.1 speaker set up. The TV itself is thin and suitability weighty for its size - it is lightweight, but doesn't feel like it's going to fall over with a small bump. The legs provide ample support. Overall, it is a great TV at it's price point. It might not compete with high end OLED's but it is well under half the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Great screen quality. The user interface is a bit clunky. Not as streamlined as our Roku interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive Picture & Performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my living room setup with the LG 65" Class 82A Series QNED AI 4K UHD Smart TV, and overall, I’m quite pleased. The size is perfect for immersive viewing, and the picture quality is vibrant and sharp—especially impressive for streaming and sports. The WebOS interface is fast and responsive, making navigation smooth and enjoyable. However, the embedded AI features occasionally fail to respond, which can be frustrating when trying to use voice commands. Compared to my LG G1, the remote control on this model feels less intuitive and takes some getting used to. It’s not a dealbreaker, but definitely a step down in user-friendliness. Despite these minor issues, the TV delivers excellent value with its performance and display quality. If LG improves the AI reliability and remote design, this would be a near-perfect smart TV for any living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this television. The picture quality is great, light reflection is minimal, and it's very easy to use. I would definitely recommend it if you want to get your money's worth.

    I would recommend this to a friend
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