The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 284 reviews
Rated 5 out of 5 stars
Great tv
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing picture. Wonderful for rhe price. I highly recommend rhis
Hi there, JamieK. Thank you for sharing your experience with us. We understand your inquiry regarding the tuner and YouTube casting on your LG - 65" Class 85 Series QNED 4K UHD Smart webOS TV. We understand that this unit didn't meet your expectations. To troubleshoot the tuner, please ensure your "Channel Scan" is set to "Antenna" in the settings menu. https://www.bestbuy.com/product/lg-65-class-85-series-qned-4k-uhd-smart-webos-tv-2024/JJ8VPZQVFV For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. We appreciate your patience. —Renzo
Rated 5 out of 5 stars
a new tv compatible with the Nintendo Switch 2!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Solid new television in order to play my new Nintendo Switch 2! Does the job / kind of dark is my only one issue.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Brand new TV suddenly stopped working 2.5 months after delivery. Purple screen of death. Spoke with Best Buy who said LG needed to handle the repair under warranty. LG said a service provider in my area would be in touch. Still waiting. Oh, and I live on a barrier island. Likelihood of anyone coming here, ever?
Hi, Nick. Thank you for sharing your experience. We understand your concern about a brand new TV like your LG TV (65QNED85TUA) model suddenly stops working, especially with the "purple screen of death." We really aim to deliver quality products that go above and beyond what our customers expect. In the meantime, if you want to learn more, feel free to check out https://www.lg.com/us/support/help-library/lg-tv-why-does-my-tv-have-no-power--1441914332865.
But don’t worry, we’re here to help you out and make sure the right service provider gets to you. To speed things up, just shoot us a private message on social media @LGUSSupport, and our team will look into the service options available in your area to get things rolling. We want to make sure you’re taken care of as soon as we can. ^Juvy
Rated 1 out of 5 stars
Streaming tv
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not buy if you plan to use direct tv streaming. Can not be downloaded.
Hi, Jandro. Thank you for sharing your experience with the LG TV (65QNED85TUA) model. We understand your concern about a product that doesn’t meet your streaming needs, especially with Direct TV. We strive to provide reliable, high-quality products and ensure a smooth and seamless viewing experience. If you're looking for alternative ways to access Direct TV, consider using external streaming devices like Roku or Amazon Fire Stick, which may offer the app you're looking for.
Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further with any questions or concerns. We appreciate your patience and are here to help. ^Juvy
Rated 1 out of 5 stars
Great while it worked
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great While it Worked. Stopped working right 2 days after return window opened. We are now beyond 1 week from submitting ticket with LG and all I know is they have supposedly ordered parts to repair it.
Hi, Gary. Thank you for sharing your experience with us regarding the LG TV (65QNED85TUA) model. We understand your concern about having your unit stop working right after the return window closed. We strive to provide high-quality products and ensure a smooth experience.
Since parts have been ordered, we recommend checking in with our support team to get an update on the estimated timeline for the repair. Sometimes delays can happen, but we want to make sure you’re not left in the dark. In the meantime, to obtain more information, you may visit https://www.lg.com/us/support/help-library/lg-tv-why-does-my-tv-have-no-power--1441914332865.
Please send us a private message on social media @LGUSSupport, and our team will be happy to look into this for you and ensure that we expedite the repair process. We want to make sure you're back to enjoying your TV as soon as possible. ^Juvy
Rated 5 out of 5 stars
Great tv
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this tv because of the reviews and price, im so glad i did. The picture quality is so good. The remote is easy to use. If you are a gamer you will love the 120 refresh rate this tv offers. Set up for this tv took less than 30 min. I couldnt be happier with this tv. It comes with all the apps and streaming options you could possibly need. I was able to save myself some money because i no longer need a comcast flex box. I eould definitly recommend this tv, you wont be disapointed with it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve really been enjoying this TV. Like any TV, you have to spend some time getting the settings to your liking. I personally hate a lot of the artificial smoothing features of modern TVs as they kill the cinematic intention, so the fact this has a native 120Hz refresh rate is great. I also really like the remote’s motion sensing feature that is sort of like a Nintendo Wii controller. It takes a moment to get used to, but then it makes navigating or typing on screen much easier. I don’t know that I’d give any TV 5 stars, so this TV has been checking all my boxes so far.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture quality. What else is there to say! Has all the outputs I needed, and weighs a lot less than my older TV. Colorimetry is excellent and black is truly black (not dark gray). Minimal adjustments needed out of the box - just brightness and contrast ratio to optimize the picture in my room (lighting environment). Very happy with the purchase.