Customer Ratings & Reviews
- Model:
- OLED65C3PUA
- SKU:
- 6535929
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers frequently mention the superb picture quality, vibrant colors, and ease of use of the 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023). Many appreciate its performance for gaming and the OLED technology's impressive contrast. However, some users find the remote control design and the price to be less satisfactory. A few also commented on glare and the user interface.
This summary was generated by AI based on customer reviews.
Overpriced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t get me wrong it’s a nice tv, but overpriced. It doesn’t always want to connect to my WiFi even though none of my other electronics seem to have that problem. Had I not received it for a gift I would not have chosen this tv.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG OLED TV (OLED65C3PUA) model. We appreciate your feedback and apologize for any inconvenience you have experienced with the WiFi connectivity. Our team is continuously working to improve the product's performance and connectivity. We wanna help you out fixing the connectivity concern, please visit this link: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-internet-connection-issues--20153143469055. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
picture ?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture does not look like it did on the showroom floor.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Not for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.while the picture is beautiful...it's not for me. Something in the OLED tech is straining my eyes and giving me a headache. Seems this happens to a small % of people, and I'm one of them. I'm very disappointed and will be putting in for an exchange.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG TV (OLED65C3PUA) model. We’re glad to hear you appreciate the picture quality, but we understand that the OLED technology may not be comfortable for everyone and can sometimes cause eye strain or headaches. We strive to provide high-quality products and ensure a smooth and seamless viewing experience. Here are a few suggestions that might help alleviate the discomfort: Try modifying the brightness, contrast, and color settings on your TV to find a more comfortable viewing experience. You can access these settings through the TV's menu. Ensure that you’re viewing the TV from an optimal distance to reduce strain. Since you’re considering an exchange, please send us a private message on social media @LGUSSupport with your details. Our team can assist you with the exchange process and ensure you find a solution that better suits your needs. ^Juvy
Picture and red
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is okay at best Red color is blurry and dark.
No, I would not recommend this to a friend- Pros mentioned:Color, Ease of use, Picture quality
LG C3 OLED Evo Review: A Stunning Upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG has done it again with its latest OLED TV, the LG C3. This ultra-slim TV is succeeding the highly regarded LG C2, and it’s already shaping up to be a contender for one of the best TVs of 2023. The LG C3 features a slim design with a composite back and thin bezels, making it a sleek and elegant addition to any living room. The TV comes in a range of screen sizes from 42in to 83in, so you can find the perfect fit for your space. Additionally, the stand that comes with the TV is almost identical to its predecessor, but now there's an optional bracket designed for the SC9S Dolby Atmos soundbar that turns with the TV. When it comes to picture quality, the LG C3 is a cut above the rest. The Alpha 9 AI Processor Gen 6 and OLED Dynamic Tone Mapping Pro technologies help to enhance the picture quality significantly. Additionally, the TV has Dolby Vision IQ, Dolby Atmos, HDR10 Pro, and HLG. With AI Super Upscaling Pro, sub-4K content is enhanced to look like 4K, and the OLED Dynamic Tone Mapping Pro enables the TV to break an image into 20,000 zones, giving you the most accurate picture possible. During our demo, we noticed the C3 had punchy colours, deep blacks, and an overall brighter appearance than its predecessor. The LG C3 has upgraded webOS, featuring fewer pages and Quick Cards to make navigation easier. The Personalised Picture Wizard is a new feature that helps you to get your desired picture settings with ease. This feature presents you with six sets of eight images, and for each set, you choose your two preferred images based on colour, brightness and saturation. At the end of the Personalised Picture Wizard, the TV calibrates the picture image based on your preferences. In conclusion, the LG C3 is a fantastic TV that delivers incredible picture quality, ease of use, and an ultra-slim design that will impress anyone who lays their eyes on it. If you’re looking for a TV that will elevate your viewing experience, the LG C3 is definitely worth the purchase.
I would recommend this to a friendBrand response from LGAnswers
Posted .We want to say a great big thank you for your committed support of the LG Brand, as thus we strive to meet our customers expectations by improving our products and services daily. We're here to help if you have any questions or concerns please feel free to reach out to us via Facebook or Twitter by sending us a private message or @LGUSSupport, Our Customer Service Number is (800)243-0000.~Tanisha
Definitely not worth the money!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had this TV six months when it quit coming on. Best Buy would not even talk to me about it since it is under the LG warranty still. LG would not even talk about getting it repaired until it was in their system for at least one week. Two and a half weeks later, we are scheduled for a technician to finally come out just to even look at it. Buy a cheaper TV for starters, this has not been worth it!
No, I would not recommend this to a friendLost in the mix
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the TV on 2/4/24. I, asked for delivery and mounting on delivery. The sales person told me , it would be delivered on 4/4/28. I stayed home all day waiting for a call, with no result. Customer service told me it was not on the delivery list. They put me in touch with another office. The person told me the delivery could be made before 8/4/24. Delivery was made 6 days after purchase. No one called or emailed with any details on the status of my delivery, if it would have been delivered. I made all the calls and visit back to the store to find out what was wrong.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Scott. Thank you for taking the time to share your experience with the LG TV (OLED65C3PUA) model. We understand the importance of a seamless and timely delivery, especially regarding large purchases like a TV. We aim to provide exceptional customer service and ensure a smooth and seamless experience. We value your feedback as we continue to improve our products and services. If there's anything else we can do to rectify this situation, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Not for Next Gen Gaming
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEWARE - this tv only has 60hz. Do NOT buy this TV for Next Gen gaming. I bought it for the Xbox Series X and it has a known incompatibility issue. I had to return it. Otherwise, this is a fabulous and very high quality TV.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, MattE. Thank you for sharing your experience with the LG OLED TV (OLED65C3PUA) model. We're truly sorry to hear about the compatibility issues you encountered with Next Gen gaming.We appreciate your honesty and will take your comments into consideration as we continue to improve our products. To address this, in regards of you want to return the unit, we recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assistance. If you require further assistance or if you have further feedback, please reach out to us on social media @LGUSSupport so we can help you further. We are here to assist you and provide any additional support you may need. ^Juvy
Stay Away
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this TV for 14 months now, it now does not turn on at all. I did not get the extended warranty. I buy electronics all the time, probably bought 4 TV's in the last 2 years, this one worked great until it wont power on or show picture. I'm in IT, stay away from LG. Will probably go with Sony
No, I would not recommend this to a friendBroken with less than 300 hours of on time.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV in Jan. of 2024. It has 294 hours of power on time and the screen goes black randomly. Sound continues to play. With so few hours, I suspect it was an issue from the beginning. Buyer beware, I am disappointed to say the least as I was expecting great things from this LG TV.
No, I would not recommend this to a friendAwful
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY LG!! Bought an OLED TV from Best Buy. Worked for 8 months and the main board went out. Best Buy can’t do anything because it’s under manufacturers warranty. LG customer service is absolutely awful. Rude and all they are willing to do is repair the tv. Fine But they say 3-5 days. Here it is 6 weeks later and still no satisfaction. Called several times and still the same thing. 3-5 days. STAY AWAY FROM LG. If I could give a lower score I would.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Donna. Thank you for sharing your experience with the LG TV (OLED65C3PUA) model. We understand how crucial it is to receive timely and effective assistance, especially when facing issues with our appliances. We aim to provide exceptional customer service and ensure a smooth and seamless experience. We'd like to assure you that we are actively working to streamline our repair processes to provide more efficient and timely service to our valued customers. To address your concerns more effectively, please reach out to us on social media @LGUSSupport. We are committed to improving your experience and ensuring that your issue is resolved as quickly as possible. ^Juvy
Terrible software.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has recently started giving me popups regarding voice controls and voice assistants with no way to disable them. The TV will hear sound coming out of its own speakers and stop playback cause it thinks you are speaking to it. Then it will complain that you did not agree to the terms and agreements to use voice controls.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .We deeply apologize for the inconvenience you've encountered with the LG 65" Class C3 Series OLED 4K UHD Smart webOS TV. We understand how frustrating it must have been to constantly encounter pop-ups about voice controls and assistants, without any option to disable them. We sincerely regret any interruptions in your viewing experience caused by the TV mistakenly interpreting your voice as commands, and we understand your concerns about the terms and agreements. Your feedback is important to us and we are dedicated to finding a solution for you. To better assist you, please feel free to contact us privately on Facebook or X (Twitter) via @LGUSSupport. We will do our best to address your concerns and provide a suitable resolution. Your understanding is greatly appreciated. ^Sam
Not happy with LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy returned the lg for a Sony happy with Sony better tv
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback. We understand that you were not satisfied with your LG TV (OLED65C3PUA) model and have found a better fit with a Sony TV. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. If you have any specific concerns or issues with the unit that we might address for future reference, please let us know. Sometimes, adjusting settings or updates can improve performance, though it sounds like you’ve already decided on a different solution.
If you need further assistance or have any questions about LG products, please don’t hesitate to reach out to us via private message on social media @LGUSSupport. We’re here to help with any future needs you may have.
Thank you for your feedback and for considering LG. ^Juvy
Does not last
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only two years old and already died. Expected a lot more from LG.
No, I would not recommend this to a friendDefective ARC port
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arc port not working only after a week of use. Have to constantly power down TV and sound bar to get 50% chance of working a day than have to start over again, Called support they told me to bring in sound bar (45 miles) to have geek squad test. Arrived with sound bar and they said they needed all components to test. Wanting me the customer to be longer without product and more time and miles to try to get my products working.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you letting us know about your experience with the LG OLED TV (OLED65C3PUA) model. We regret to hear about the inconvenience you have faced with the ARC port of your OLED65C3PUA. We understand how frustrating it can be to encounter such issues, especially after just a week of use. This is not the level of quality and longevity we strive to deliver. Please visit this link: https://www.lg.com/us/support/help-library. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
TV Screen went black after 2.5 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV screen went black after having it for less than 3 months. Best buy informed me that because I did not purchase additional product protection that I would have to go through manufacture. I would not purchase this product and if you do pay the additional to get product protection.
No, I would not recommend this to a friendBuyer Beware!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Re ceived TV on 17 July. Out of town. Opened on 12 August. Worked for one hour. Developed 1.5 inch band from to to bottom. Ran LG oled tools to refresh pixels 6 times. No affect. Best buy will not stand by the tv. They defered to manufacturer. Do not buy from bestbuy. Do not buy this tv. Who kno what kind of a hassle Iwill need too rou now.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand that you’re having issues with your OLED65C3PUA, including a persistent band on the screen, and that obtaining support has been challenging. We’re here to assist you further.
As a troubleshooting step, you can try performing a factory reset on the TV to see if this resolves the display issue. Additionally, ensure that all cables are securely connected and that the TV is updated with the latest firmware.
Delivery & Installation - https://members.us.lg.com/store/pm/app/common?pageName=delivery
For more detailed assistance and to address the warranty and support concerns, please send us a private message on Social Media @LGUSupport. Our team is dedicated to helping you and ensuring that your issue is resolved. We appreciate your patience and look forward to assisting you.
—Renzo
6 weeks and dead
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and i are teachers, so when fathers day rolled around my wife decided to get me this television. It is maybe on for 4-5 hours a week. We have watched one movie. Today i turned it on and it immediately shut off and started blinking red. We have made one payment. Now we have a $1800 non working tv.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG TV (OLED65C3PUA) model. We understand how important it is to have a television that functions flawlessly. We aim to offer top-quality products for a smooth viewing experience. If your TV's red light is blinking, try unplugging it for 60 seconds and then plugging it back in. This might fix temporary issues by resetting the internal parts. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-why-does-my-tv-have-no-power--1441914332865. If you need more assistance,reach out to us on social media @LGUSSupport with your purchase details. We're here to help with repair or replacement options. ^Juvy
Bad LG 65inch class 3 series OLED
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No picture after 9 months . Red light blinking. Tried turning off, restarting. Changed batteries in remote. Read online that it needs a power module changed. Not something I can do myself. Still under warranty
No, I would not recommend this to a friendBad product and service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this tv for 3 weeks and got a blink code. It took the Geek Squad 2 weeks to come out and evaluate. Now they need to order replacement parts and will hopefully get back to me in another 2 weeks. If you’d like to catch up on your reading, then this product is for you!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Richard. Thank you for taking the time to review the LG OLED TV (OLED65C3PUA) model. We are sorry to hear about your problems with the product and the slow response. We aim to offer good products and services that make our customers happy. We take your feedback seriously and will try to fix things quickly. We want to ensure you have a positive experience with our products and services. If you need more help, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy