Customer Ratings & Reviews
- Model:
- OLED65C3PUA
- SKU:
- 6535929
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers frequently mention the superb picture quality, vibrant colors, and ease of use of the 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023). Many appreciate its performance for gaming and the OLED technology's impressive contrast. However, some users find the remote control design and the price to be less satisfactory. A few also commented on glare and the user interface.
This summary was generated by AI based on customer reviews.
Lost in the mix
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the TV on 2/4/24. I, asked for delivery and mounting on delivery. The sales person told me , it would be delivered on 4/4/28. I stayed home all day waiting for a call, with no result. Customer service told me it was not on the delivery list. They put me in touch with another office. The person told me the delivery could be made before 8/4/24. Delivery was made 6 days after purchase. No one called or emailed with any details on the status of my delivery, if it would have been delivered. I made all the calls and visit back to the store to find out what was wrong.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Scott. Thank you for taking the time to share your experience with the LG TV (OLED65C3PUA) model. We understand the importance of a seamless and timely delivery, especially regarding large purchases like a TV. We aim to provide exceptional customer service and ensure a smooth and seamless experience. We value your feedback as we continue to improve our products and services. If there's anything else we can do to rectify this situation, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Not for Next Gen Gaming
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEWARE - this tv only has 60hz. Do NOT buy this TV for Next Gen gaming. I bought it for the Xbox Series X and it has a known incompatibility issue. I had to return it. Otherwise, this is a fabulous and very high quality TV.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, MattE. Thank you for sharing your experience with the LG OLED TV (OLED65C3PUA) model. We're truly sorry to hear about the compatibility issues you encountered with Next Gen gaming.We appreciate your honesty and will take your comments into consideration as we continue to improve our products. To address this, in regards of you want to return the unit, we recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assistance. If you require further assistance or if you have further feedback, please reach out to us on social media @LGUSSupport so we can help you further. We are here to assist you and provide any additional support you may need. ^Juvy
Awful
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY LG!! Bought an OLED TV from Best Buy. Worked for 8 months and the main board went out. Best Buy can’t do anything because it’s under manufacturers warranty. LG customer service is absolutely awful. Rude and all they are willing to do is repair the tv. Fine But they say 3-5 days. Here it is 6 weeks later and still no satisfaction. Called several times and still the same thing. 3-5 days. STAY AWAY FROM LG. If I could give a lower score I would.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Donna. Thank you for sharing your experience with the LG TV (OLED65C3PUA) model. We understand how crucial it is to receive timely and effective assistance, especially when facing issues with our appliances. We aim to provide exceptional customer service and ensure a smooth and seamless experience. We'd like to assure you that we are actively working to streamline our repair processes to provide more efficient and timely service to our valued customers. To address your concerns more effectively, please reach out to us on social media @LGUSSupport. We are committed to improving your experience and ensuring that your issue is resolved as quickly as possible. ^Juvy
Not happy with LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy returned the lg for a Sony happy with Sony better tv
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback. We understand that you were not satisfied with your LG TV (OLED65C3PUA) model and have found a better fit with a Sony TV. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. If you have any specific concerns or issues with the unit that we might address for future reference, please let us know. Sometimes, adjusting settings or updates can improve performance, though it sounds like you’ve already decided on a different solution.
If you need further assistance or have any questions about LG products, please don’t hesitate to reach out to us via private message on social media @LGUSSupport. We’re here to help with any future needs you may have.
Thank you for your feedback and for considering LG. ^Juvy
Terrible software.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has recently started giving me popups regarding voice controls and voice assistants with no way to disable them. The TV will hear sound coming out of its own speakers and stop playback cause it thinks you are speaking to it. Then it will complain that you did not agree to the terms and agreements to use voice controls.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .We deeply apologize for the inconvenience you've encountered with the LG 65" Class C3 Series OLED 4K UHD Smart webOS TV. We understand how frustrating it must have been to constantly encounter pop-ups about voice controls and assistants, without any option to disable them. We sincerely regret any interruptions in your viewing experience caused by the TV mistakenly interpreting your voice as commands, and we understand your concerns about the terms and agreements. Your feedback is important to us and we are dedicated to finding a solution for you. To better assist you, please feel free to contact us privately on Facebook or X (Twitter) via @LGUSSupport. We will do our best to address your concerns and provide a suitable resolution. Your understanding is greatly appreciated. ^Sam
TV Screen went black after 2.5 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV screen went black after having it for less than 3 months. Best buy informed me that because I did not purchase additional product protection that I would have to go through manufacture. I would not purchase this product and if you do pay the additional to get product protection.
No, I would not recommend this to a friendBuyer Beware!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Re ceived TV on 17 July. Out of town. Opened on 12 August. Worked for one hour. Developed 1.5 inch band from to to bottom. Ran LG oled tools to refresh pixels 6 times. No affect. Best buy will not stand by the tv. They defered to manufacturer. Do not buy from bestbuy. Do not buy this tv. Who kno what kind of a hassle Iwill need too rou now.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand that you’re having issues with your OLED65C3PUA, including a persistent band on the screen, and that obtaining support has been challenging. We’re here to assist you further.
As a troubleshooting step, you can try performing a factory reset on the TV to see if this resolves the display issue. Additionally, ensure that all cables are securely connected and that the TV is updated with the latest firmware.
Delivery & Installation - https://members.us.lg.com/store/pm/app/common?pageName=delivery
For more detailed assistance and to address the warranty and support concerns, please send us a private message on Social Media @LGUSupport. Our team is dedicated to helping you and ensuring that your issue is resolved. We appreciate your patience and look forward to assisting you.
—Renzo
Defective ARC port
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arc port not working only after a week of use. Have to constantly power down TV and sound bar to get 50% chance of working a day than have to start over again, Called support they told me to bring in sound bar (45 miles) to have geek squad test. Arrived with sound bar and they said they needed all components to test. Wanting me the customer to be longer without product and more time and miles to try to get my products working.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you letting us know about your experience with the LG OLED TV (OLED65C3PUA) model. We regret to hear about the inconvenience you have faced with the ARC port of your OLED65C3PUA. We understand how frustrating it can be to encounter such issues, especially after just a week of use. This is not the level of quality and longevity we strive to deliver. Please visit this link: https://www.lg.com/us/support/help-library. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Bad LG 65inch class 3 series OLED
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No picture after 9 months . Red light blinking. Tried turning off, restarting. Changed batteries in remote. Read online that it needs a power module changed. Not something I can do myself. Still under warranty
No, I would not recommend this to a friend6 weeks and dead
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and i are teachers, so when fathers day rolled around my wife decided to get me this television. It is maybe on for 4-5 hours a week. We have watched one movie. Today i turned it on and it immediately shut off and started blinking red. We have made one payment. Now we have a $1800 non working tv.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG TV (OLED65C3PUA) model. We understand how important it is to have a television that functions flawlessly. We aim to offer top-quality products for a smooth viewing experience. If your TV's red light is blinking, try unplugging it for 60 seconds and then plugging it back in. This might fix temporary issues by resetting the internal parts. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-why-does-my-tv-have-no-power--1441914332865. If you need more assistance,reach out to us on social media @LGUSSupport with your purchase details. We're here to help with repair or replacement options. ^Juvy
Bad product and service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this tv for 3 weeks and got a blink code. It took the Geek Squad 2 weeks to come out and evaluate. Now they need to order replacement parts and will hopefully get back to me in another 2 weeks. If you’d like to catch up on your reading, then this product is for you!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Richard. Thank you for taking the time to review the LG OLED TV (OLED65C3PUA) model. We are sorry to hear about your problems with the product and the slow response. We aim to offer good products and services that make our customers happy. We take your feedback seriously and will try to fix things quickly. We want to ensure you have a positive experience with our products and services. If you need more help, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
LG 65 OLED C3 series disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of picture as to color was very disappointing
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. I'm sorry to hear that you found the quality of the picture color on your TV disappointing. Your feedback is valuable to us, and we strive to provide the best viewing experience for our customers. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Died 3 weeks after the 1-year warranty ran out
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was awesome until it died 3 weeks after the warranty ran out. It powers on, but there's no picture. LG told me it's not their problem. Will never buy another LG product again.
No, I would not recommend this to a friendTrash for gaming find another option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a LG CX with some gaming issues was like okay LG must of fixed there panel/hardware issue after 3 years saw great reviews so just snagged it no matter what I do it flickers with vrr on 1080 p 1440 4k all the same glad I spent 1600 dollars to be doing the same thing I could of done on my cx and kept my money
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG OLED TV (OLED65C3PUA) model. We understand the importance of a smooth and enjoyable gaming experience. Unfortunately, the unit did not meet your expectations in this regard. Please know this is not the experience we want you to have, as we strive to provide seamless and immersive gaming and visual experience. Please visit this link: https://www.lg.com/us/support/help-library. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Don't Buy It
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My advice is do not buy this TV It has ben replaced but the vision problem persists It has a red tint which spoils the image. Although Besuy has replaced it once the problem persists LG won't acknowledge the problem or fix it. There are Youtube fixits but they don't remedy the issue buy
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're disappointed for the inconvenience you've experienced with the issues you're reporting today. This isn’t how we serve our customers and we apologize for that. Please reach out to us at 800-243-0000. We'd like to discuss how we can help to rectify this issue. ~Tanisha
Don’t buy THIS TV.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working just after 1.1 year. Red light blinking. Troubleshoot all possible ways seem like a faulty power board
No, I would not recommend this to a friendAdvertisements
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I shouldn't have to see advertisements on the home screen of the TV. Is LG going to send me a pay check for forcing these advertisements on me?
No, I would not recommend this to a friendHOOORRRRIIIIBBBLLLLE LG SERVICE!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HORRRRIIIIBBBBLLLLEEE LG SERVICE. AND YOU WON'T GET ME A RECEIPT WHICH THEY INSIST ON. NOT AN ORDER PAGE, THE FULL RECEIPT. NOTHING GETS ME TO IT. IF I GET SENT TO THE WEB SITE AGAIN I WILL SCREAM.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for raising your concern. I'm so sorry to hear that you're having a terrible experience with our customer service. I can imagine how frustrating it must be to be stuck in a loop and not being able to get the information you need.
I want to acknowledge your frustration and apologize for the poor experience you've had with our service. I understand that you're looking for a specific document, the full receipt, and that it's not being provided to you. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
bad tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.13 months burnt out it will not turn on and i need to have it serviced now
No, I would not recommend this to a friendBeware flashing red light
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv worked for less then 24 hours went to play ps5 and all i got was a black screen after and the flashing red light of utter disappointment will be returning the tv once they open friday never again LG
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .We sincerely apologize for the inconvenience you have encountered with your LG 65" Class C3 Series OLED 4K UHD Smart webOS TV. We completely understand the frustration and disappointment that arises when a product doesn't function as expected, especially after such a brief period of use. We regret any disappointment caused by the black screen and flashing red light. Should you require additional assistance, please don't hesitate to reach out to us privately on Facebook or X (Twitter) via @LGUSSupport. Our team is dedicated to assisting you and we are grateful for your understanding. ^Sam