Customer Ratings & Reviews

It’s a nice tv. Picture quality is beautiful. No complaints as of yet.

I like the LG TV, I upgraded my TV to Nanocell and i like it, more resolution, bigger screen

Great picture!!! I live the picture and size. Glad I invested in it

I purchased this tv a few weeks ago thinking it would be an upgrade over my other TVs and its been a pretty awful experience. The TV is very slow. HBOmax takes a VERY long time to load and Disney+ wont load at all. Even when apps load, sometimes the higher resolution toggles. I have a whole home fiber internet setup. Two of my other TVs are roku and a third uses a roku stick; none of them have ever had issues loading apps. Ive run updates, deleted and reinstalled apps and also reset the unit by unpluging and reinserting the power cable. I have also tried connecting it to the different routers/AP in my network and the problems still exist. Sure this tv has other nice features but if it can play apps with ease then its no good to me. I really wish i hadnt purchsed it. Fyi, the picture quality is excellent when it works but im rating the picture quality as poor becuse its not consistent.

I had my tv delivered to my house. When I turn it on my tv happened to have a thin black vertical line right in the middle of the screen.

Beauty color. Easy set up. We love it that it has a web browser and not just apps

The picure is great. This is a good choice for lighter rooms. The blacks are not as low as I would want but didn’t want to bust the budget on this room. The biggest draw back is the latency on navigating the smart options. I would have paid for a faster processor with no hesitation. It is painful navigating!

Purchased for our son for the house he just bought. Great TV that does well regardless of room lighting. Picture quality is still great even at odd viewing angles. Sound quality is very good for TV speakers. Purchased for a great price as well. It is not OLED level but it was excellent quality for the price!

He kindly carried it all the way into the house, and the TV has excellent picture and sound quality. The remote control is especially convenient, almost like using a smartphone with your hand.

This LG 65” NanoCell 4K TV is the real deal, it’s a winner with free LG Apps. The color and clarity are stand outs on this model .The LG Remote is really easy to use and setting up the TV took less than 10 minutes. The LG NanoCell even produces good sound out of the box.You will enjoy the brilliant colors on the NanoCell for sure. Watching 4K content will blow your mind !

Very good, excellent image.I like control , and colors is fantastic.

Great picture, has a lot of features. Easy to set up and navigate thru the apps.

Great picture. Great sound. Easy to use remote and home screen.

The picture and quality is great. The apps and system are easy to use. The only issue we have had is that the TV struggles to maintain connection to the WIFI at times. Outside of that great TV

I've been looking at NanoCell TVs for a few years. I've always had LG TVs and have been impressed with their longevity and picture quality. When I came across this TV on sale for under $400, I had to jump on it. It was definitely and impulse purchase, but I thought at that price, I didn't care too much as long as the picture was nice. So Best Buy delivered the TV and it sat in the box a couple of days until I had the time to set it up. When I finally got around to setting it up, I turned it on and went through the settings and made sure everything looked good, and looked they way I wanted. First impressions were that the picture was fantastic. It had bright, vivid colors, and deep blacks. The HDR seemed really good too. I watched a seen from Encanto, and the blacks were dark and the white areas really popped. At first glance, I was very happy with the overall quality of the TV. Over the next couple of weeks, we did minimal viewing on the TV. My daughter watched some sitcom-style shows on Disney+, and we watched The Bad Guys together as a family. Again, everything seemed to be going well and looking good. About two weeks in, I shifted content style and this is where the problem became apparent. We were watching Bluey, and on a show like this that has lots of solid colors, I noticed vertical black line/splotches running across the center of the screen. I kind of dismissed it at first, thinking maybe it was an anomaly. The next day, I was watching a VLOG on YouTube and the video did a pan across a bright, blue sky. I noticed the dark lines again. Dang. I immediately dis some research and discovered that I was looking at Dirty Screen Effect, except mine seemed to be a little more severe. I ran some tests. I looked at an all-white screen, and an all-grey screen. And there they were. Big, and as plain as day. Right smack dab in the middle of my screen. And just two weeks after setting it up. I immediately contacted Best Buy's customer service and they proceeded to tell me that there was nothing they could do because it had been 15 days, and I was outside of my 14 day return window. Now look, I get it. But I wasn't trying to return it because I decided I didn't want it anymore. All I was asking for was a replacement because my TV was defective. I had checked all my other TVs in the house. Two more LG's, and one Samsung. They all had minor DSE, but nothing to the extent that this one had, and none of them were smack dab in the middle of the screen. I ended up chatting with two different reps, and neither of them would budge. They told me that was just the way it was, and I'd have to live with the defects, or reach out to LG to set up a repair. In my opinion, after just 15 days, Best Buy should just send me out a replacement. And what if LG decides that my screen is "in spec" and refuses to replace my panel? Am I just stuck with these black splotches? This was a $1,000 TV. I couldn't imagine investing that kind of money in a TV, and finding these defects and being told to just "live with it." Here's my words of advice. If you buy a new TV, set it up immediately! Look at an all-white or all-grey screen. Look for Dirty Screen Effect. Make sure it's minimal or in a part of the screen where you won't see it. Unfortunately, every time my kids watch Bluey, we get to look at a row of vertical black splotches. Yay. Do your due diligence. Check every aspect of the TV and make sure it works for you. Cause after 14 days, Best Buy will tell you that there's nothing they can do and you're at the mercy of your manufacture's warranty. Don't do what I did, check your TV right away and start a return if need be. It's sad really, cause I love this TV. Everything else looks amazing. Too bad it has the defect in the panel. I'm keeping my fingers crossed that we can get this resolved since Best Buy refuses to help.

Awesome TV. Great picture, great sound. The only thing it leaves me wanting is more connections. I really wish it had a headphone Jack for my sound system. That became overcomplicated very quickly. Only other thing that bothers me a lil bit is webOS. Not a big fan, personally. Other than that the main functionality of the TV itself exceeds expectations.

This tv is amazing. The quality of picture is unbelievable. It makes me want to watch .ore tv and play more games. The color is incredible. Bright and vivid and daek blacks. How is this tv under 450 bucks? Thats an insane deal that would dumb to pass up on.

Really great look and feel and has a really amazing sound. I also love the ease of ise of the remote on this tv and the AI integration on it.

Grear picture quality and great sound quality. Very happy with this purchase from Best Buy. Highly recommended if you're looking to upgrade your TV. This is our first LG appliance and we are extremely satisfied.

Great TV in compassion to others, I got this TV because I had a hisense from 2020 and it litterly just stopped working. But overall the color and brightness are solid for this TV along with the remote, I feel like the remote alone is like 70 bucks its super snazy. AI features are nice as well. Durabality is good this is LG. It is not OLED but you're not paying OLED price, still a getting above average picture quality, Brightness is still good for price point, like this is what it boils down to how much you want to pay for a TV this one only has x amount of nit, but same range as others on this price point. You just have to adjust the display settings to get better blacks, which is what I did, but most people will not even notice, but again, this is not OLED so you cannot be comparing apples and oranges. I got two of these due to sale, 55 inch and 65.