Customer Ratings & Reviews

It’s a nice entry level TV for viewing UHD. There are some challenges with dark scenes in any source material beyond 1080p. You will see some pixelation and “artifacting” for 4k material. Bottom line, for the price it’s fine and will be good for most people.

TV worked well for about 5 months then went out completely. Geek Squad has done its very best to repair. Kudos to Nigel!! The replacement of motherboards did not help so a new panel was ordered and through the ordeal of replacing it with only one service tech for a 65" tv the new board was cracked when the tv was turned on it became noticable and it would not connect to wifi. The sercice tech said he would do his best to have the whole tv replaced but was not sure LG would do that. This has gone on for a month and LG needs to listen to the plea to replace the tv with a new one. I cannot give LG a good rateing with these facts staring me in the fave with no satisfaction to date.

It a nice TV ......................................

Just what I expected. Beautiful in my living room.

Are to reach the H DMI cords on the back of the TV

I have 65UN7000PUD and it has ONE button on it. If you lost or damage your remote, you can't access streaming at all until you order another. AND the iphone app is crap. 2 hours on the phone with tech and NO resolution. AND when I called LG support and gave my serial number and even texted the guy a pic of the sticker, I was informed that the number didn't match any of their serial numbers and he couldn't confirm it was even manufactured by LG. I bought it from Eau Claire Best Buy 14 months ago. Buyer beware.

Tv will not connect to Wi-Fi for several minutes up to an hour after we turn it on. Remote is hard to use.unless you are extremely good with connecting stuff up DON'T BUY THIS!! (WE ARE OLD. LOL)

I could not get this TV to stay off. Other wise it was great. Best Buy replaced it (I upgraded to 75" for the difference in price). The new on arrived today and WOW!! I fully expect this one to be great like every other LG product I have.

One star for the tv, 10 stars for Best Buy. Tv had SO much trouble with internet connection. Wouldn’t load Netflix regularly, wouldn’t update apps. Sometimes would though. Sometimes we’d be watching and then it would stop. And then it wouldn’t load the app again Picture and sound was fine... when it would load before it stopped working. But Best Buy. Easy on the return. So easy. I didn’t have the box or the legs, because we mounted it. I threw the stuff away because it seemed to work at first. No issues. They just processed the difference in price. I bought the Samsung for about the same price. Love that one so far. I will always buy tv’s from Best Buy.

It is big, but that makes it more difficult to watch. Fortunately, we have the room to back away from it. It is not easy to change channels, and with all the arrows, hitting other buttons is a problem.

Really like the LG products but when we got it home and opened the box it had a dent in the middle top back. Apparently it was from a forklift that possibly did it. We returned it and I was made to feel like it was my fault. We did get another TV but I just didn’t feel like they believed me. Manager said”we will let you return it this time” . I don’t buy much but this did make me feel bad. I will still shop there but hopefully with no other problems.

Misleading. No bluetooth capability and best buy matched a blue tooth sound bar with the item. Does not reconnect to internet easily after shutdown.

Once TV was mounted I noticed the color was off and remained off after going online for suggested setting. Although this TV is advertised as Crystal UHD TV, there was nothing Crystal or High Definition about it. Movies were very dark too, therefore theTV was returned. I plan on getting another one, but I was told by bestbuy team I should get a Qled which will not show so dark. Also I didn't like that the remote because it did not have voice command.

On a scale of 1-10 I would rate this TV a 5. I ended up returning and still looking for the mid priced 65” TV to watch sports clear/sharp! I may get stuck paying a lot more for my need!

Worked great for the first year. After that the wifi internet does not connect for some reason. Tech support hopefully can help remediate this.

WAS DOING UNTIL TODAY, THE AUDIO IA NOT WORKING, WENT TO WORK AND CAME HOME NOW NO AUDIO. HAVE TRIED EVERYTHING N NADA!!!!

I should have done more research. It is a nice tv, you just can't get some apps. I don't like that cable is the default when the tv powers on, maybe I can change that. Not sure.

Great picture, unfortunately, 20 days in the remote control sensor is working inconsistently.

Watching anything but cable tv is fine. But, since it's only 720 dpi and 60 hz refresh rate edges of images a bit blurry. Returned it, and bought up to a 1080 dpi 120 hz Sony.

This one is really good one. But the problem is I don’t like the picture color. This is my personal opinion. Whoever like LG brand they can definitely buy this product.