Customer Ratings & Reviews
- Model:
- 65UQ7570PUJ
- SKU:
- 6501938
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, ease of use, and value for the price of the 65” Class UQ75 Series LED 4K UHD Smart webOS TV (2022). Many appreciate the vibrant colors and straightforward setup process. However, some users have expressed concerns regarding the remote control's design and the TV's internet connectivity. A few also noted occasional slowdowns in the operating system's response time.
This summary was generated by AI based on customer reviews.
Completely happy with purchase! Would definitely
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely happy with purchase! Would definitely purchase again.
I would recommend this to a friend- Cons mentioned:Remote control
No Alexa assistant.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV doesn't have Alexa assistant. Only in prime. I'm disappointed. I was gonna get an Amazon TV. The TV remote is very complicated. The home buttom is near the Up buttom.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG - 65” Class UQ75 Series LED 4K UHD Smart webOS TV (65UQ7570PUJ) model. We appreciate your feedback and apologize for any disappointment caused.
We understand that the absence of the Alexa assistant on the TV may have been a letdown for you. While we strive to provide a range of features and functionalities, we acknowledge that the inclusion of Alexa assistant would have enhanced your overall experience. Please see this link for basic troubleshooting: https://www.lg.com/us/support/help-library/lg-tv-how-to-connect-your-lg-tv-to-amazon-alexa-google-assistant-CT00000299-20150783600366.
We also apologize for any inconvenience you may have experienced with the remote control layout. Your feedback regarding the positioning of the home button and the complexity of the remote control has been noted. We continually review and refine our designs to ensure ease of use and customer satisfaction.
If you need any assistance with your unit, please don't hesitate to reach out to us on Facebook or X (Twitter) using @LGUSSupport, and we will be happy to accommodate you. ^Juvy
Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote is toooo SMALL & does not light up to seee
I would recommend this to a friendLG TV makes life “real”good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far and the Geek Squad duo of Collin and Tim were great also
I would recommend this to a friend65 inch tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service & great tv!! Love it!! Would recommend Best Buy to anyone
I would recommend this to a friendLG TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent screen quality! Great for our family room.
I would recommend this to a friendexcellent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent go above and beyond my expectations love it
I would recommend this to a friendLG tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and set up. The delivery drivers were amazing and very friendly.
I would recommend this to a friendExcellent buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy and excellent price, I’m very happy with this buy.
I would recommend this to a friend- Cons mentioned:Remote control
Regret this purchase
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this tv. Wi-fi connection is terrible. Apps don’t work correctly even when hardwired for internet. Have to use a fire stick for apps to work. Remote doesn’t even work that good.
No, I would not recommend this to a friend TVs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my LG TV. It was so easy to hook it up.The price was reasonable.
I would recommend this to a friendBest buy great place to shop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great love my TV n great service from all they work at best buy
I would recommend this to a friendSad But True
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it in August 2022. It was great when it worked, but here I am, not even two years of ownership and it's dead. It won't turn on. I've tried everything, watched every you tube video (from another device of course), even had my friend who owns his own production company take a look at it. It's official, it's dead. Standard warranty is only 1 year. It was a big decision to purchase this, for me, and it's a big disappointment that it didn't even last 2 years. :( Tamara Rigano
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for reaching us. I'm so sorry to hear that your LG 65UQ7570PUJ TV has stopped working, and it's not turning on. I can only imagine how frustrating it must be for you to have experienced this issue, especially after just a year and a half of ownership.
First and foremost, please know that I acknowledge your frustration and disappointment. It's unacceptable that a product we've sold to you has failed to meet our expectations, and we're truly sorry that it didn't last longer.
As you mentioned, the standard warranty for this product is only one year. However, as a valued customer, we want to make things right. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Samsung 65’
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great affordable smart TV would recommend a sound bar for it overall great ATV by LG
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A+++++++++++++++++++++++++++++++++++++++++++++++++
I would recommend this to a friendLg 65
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves it so much we got 2 tvs. The best!!!!
I would recommend this to a friendHorrible quality!!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I generally buy samsung tvs but I changed it up as I was convinced through a salesperson at best buy. biggest mistake ever! first of all, the audio on the tv is unrealistic as it comes in and out. Ive tried messing with the audio settings but its still not a right fit. second, probably the most irritating, it lags so much!! as im scrolling through the smart apps, it takes so long and lags throughout the process. even somethibg as simple as exitibg an app, it takes like 2 minutes to exit which fan be frustrating if youre rushing to exit becauee you have to leave. even turning off & on the tv just takes so long. i withstood it tor a few months cause yea maybe its not that big of deal but it gets progressively worse when youre trying to search and it takes so long to get from letter to letter. lastly, the picture quality is mediocre at best. definetly not better than any samsungs ive had especially for the price point. i really would not recommend this tv, i do think there are better tvs on the market for the price tag. not to mention, i had to jump through 10 hoops with best buy because they cancelled my previous tv order with zero notice until an hour before delivery after it was already paid for in full. thats a different story but overall i rate the tv a 1/10 & would not recommend
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi Christina.
Thank you for sharing your experience. We’re sorry to hear about the issues you’re encountering with your LG TV, model 65UQ7570PUJ. We understand how frustrating it can be when the audio, lag, and picture quality don’t meet your expectations. Your feedback is important, and we’d like to assist you further. Please send us a private message on our social media platform via @LGUSSupport, and our team will be more than happy to help troubleshoot the issues and explore possible solutions. We appreciate your patience.
^Sam
Lg
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv my son loved it for his new apartment!!!!
I would recommend this to a friendLG TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been an excellent tv can’t complain my kids love it.
I would recommend this to a friend- Pros mentioned:Picture quality
Good picture but software is laggy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the picture for sure, but the smart apps are soooo….slowwww to load. Compared to my other , older LG it takes twice as long to launch apps. It also doesn’t seem to have great Wi-Fi antenn
No, I would not recommend this to a friend