Customer Ratings & Reviews
- Model:
- 65UQ7570PUJ
- SKU:
- 6501938
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, ease of use, and value for the price of the 65” Class UQ75 Series LED 4K UHD Smart webOS TV (2022). Many appreciate the vibrant colors and straightforward setup process. However, some users have expressed concerns regarding the remote control's design and the TV's internet connectivity. A few also noted occasional slowdowns in the operating system's response time.
This summary was generated by AI based on customer reviews.
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice tv but a little hard to figure out programming
I would recommend this to a friendNice tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quaility goes out and the loading apps is very slow. Dont know of its the tv or wifi, but never had tgis issue before. But when it loads the quailty is good.
I would recommend this to a friendGoood tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nicw thahahajajjajajjaj kagslfdñe oh ehe iagsogdkg
I would recommend this to a friendLG TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not a bad TV for gaming but sometimes when you go into the home hub and navigate through the apps it does lag once in a while.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with the 65UQ7570PUJ TV. We understand that while the TV performs well for gaming, you've noticed occasional lag when navigating through the home hub and apps. To enhance performance, consider ensuring the TV's firmware is up to date by checking for any available updates. Additionally, closing unused apps running in the background and occasionally restarting the TV to clear the cache can help improve performance. We understand your situation and would like to assist you further. Please send us a private message on Social Media @LGUSSupport with any additional details or concerns. Our team will be more than happy to provide further support and explore possible solutions. We appreciate your patience. —Renzo
65” lgtv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is excellent…as advertised . geek squad was great!
I would recommend this to a friend- Cons mentioned:Speed
Piece of crap
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst most annoying tv I have ever owned. Super slow, unresponsive, freezes contantly. If you want to sit down and just watch something or maybe scroll a little bit and relax, this is not the tv for you. Daily I want to throw it out the window. Total garbage.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello, Brett! We thank you for sharing your concerns regarding your LG - 65” Class UQ75 Series LED 4K UHD Smart webOS TV! We apologize for the inconvenience, and that your attempt to receive a satisfactory product was not met. If you would like to look further into this, please private or direct message via Facebook or Twitter with your contact information and the model and serial numbers of your unit, using the handle @LGUSSupport. We would be happy to assist you! ~Rita
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with our purchase. Happy customers.
I would recommend this to a friend2 Red DOTs LEDs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long story short... before taking this TV in my pickup truck, the sales men told us that they do delivery and that if we try to take the tv by my self the warranty doesnt protect it, we opened the tv inside the store to make sure it doesnt have any scratches and was OK but we did not connected it there, then my brother in law went in the pickup bed to make sure the TV would not fall and I drove very slow, in the house after we turned it on, we found like 2 red DOTS like LEDs coming from the inside screen, I couldn't belive it but I couldn't make a claim because they would argue that I damaged it during transportation.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're grateful for the time you took out of your day to write us such detailed feedback. Your feedback helps us keep a fresh perspective regarding new ways to improve our services and future product developments. We would be pleased to investigate this further, but we must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter using @LGUSSupport and we'll be happy to assist. ^James.
Nice but not great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although the picture was definitely nice, I didn’t feel it was much better than my 8yo VIZIO. Not overly bright, even after adjusting settings.
No, I would not recommend this to a friendMeh, get what you pay for.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG's "smart tv" functions and user interface are terrible. I ended up having to purchase a Roku it was so bad. Pictures okay for the price.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, we appreciate you taking the time to post your review and your feedback for your class UQ7570 LED 4K TV. Should you feel the need to, please fill out our official feedback form here: https://www.lg.com/us/support/feedback. We'd appreciate your submission as we regularly review our customer submissions to identify areas that we can improve upon. ^Chris
Good tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv. But, its a little slow moving while toggling through apps. It would probably be a little easier if i had the ethernet hooked up. But tv runs good on wifi.
I would recommend this to a friend- Cons mentioned:Remote control, Response time
Feedback on the TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is so slow and always keep loading - No quick response at all. The remote just sucks
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there. We appreciate your feedback. Our top priority is that you're able to enjoy your TV as much as possible and smoothly as possible. This hearten us to hear and we'd like to ensure that everything is alright with your TV, which is clearly not the case. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be happy to help you out. ~Anthony
- Cons mentioned:Remote control
Don’t buy this TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate this television, the remote takes such along time to do anything. Its buttons are so small you can’t tell what they do. Brand new out of box and there are white spots along the frame of the television. I wish I would have gone with the Samsung I wanted. Not happy with this purchase. DO NOT BUY THIS TELEVISION.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing these concerns to our attention. I'm sorry to hear that the television has not met your expectations and caused you frustrations with the remote and the white spots along the frame. It's disappointing when a brand new product doesn't work as it should, and I can understand the regret you may be feeling about choosing this brand over Samsung. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
- Cons mentioned:Internet connectivity
Do not buy this cheap tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this tv. It stopped connecting to WiFi 17 days after purchase. Best Buy was no help and I’m now having to go through the manufacturer. I’ve restarted the tv, reconnected the tv to the WiFi and it still freezes. None of our Samsung tvs do this. Save the time hassle and money and purchase a different brand
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience with your LG Smart TV (65UQ7570PUJ) model. We understand how frustrating it can be when a newly purchased product does not meet expectations, especially regarding connectivity issues. For help and guidance, please visit this link: https://www.lg.com/us/support/help-library/troubleshooting-your-internet-connection-tv-CT10000018-1426626051711. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy
- Cons mentioned:Internet connectivity
Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it quicker than expected. This TV didn't meet my expectation. Terrible backlighting, spot light, and easily drops from internet.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction.^Vanessa
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Menu is not as user friendly as we hoped. We use our Roku since the salesman led us to think MLB and PBS were available on this tv. They were not as told to us by the installers
No, I would not recommend this to a friendIssues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need both remotes to make TV come on? Why quite the job just to get it on with direct TV
I would recommend this to a friendIt’s good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good for the money. Can’t get picture color the way I want. Whites are too bright and can’t change gamma. Just settled with how it is.
I would recommend this to a friend- Cons mentioned:Response time
This tv is terrible.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never had a tv that lagged this bad, right out the box. Literally takes a minute to go where you pressed. It freezes every couple of seconds even though I turned practically everything off (ads, deleted apps I don’t use and etc) but it STILL is slow. I want to return it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Aia. Thank you for taking the time to share your feedback with LG TV (65UQ7570PUJ) model. We're sorry to hear about the experience you've had with your new TV. We strive to provide reliable, high-quality products and ensure a smooth and seamless viewing experience. Please visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711#. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
LG webOS TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG is typically a good brand. However next purchase I wouldn't go with a WebOS TV. Takes too long to load.
No, I would not recommend this to a friend
