Customer Ratings & Reviews
- Model:
- 65UQ7570PUJ
- SKU:
- 6501938
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, ease of use, and value for the price of the 65” Class UQ75 Series LED 4K UHD Smart webOS TV (2022). Many appreciate the vibrant colors and straightforward setup process. However, some users have expressed concerns regarding the remote control's design and the TV's internet connectivity. A few also noted occasional slowdowns in the operating system's response time.
This summary was generated by AI based on customer reviews.
Nice but not great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although the picture was definitely nice, I didn’t feel it was much better than my 8yo VIZIO. Not overly bright, even after adjusting settings.
No, I would not recommend this to a friendLG Q THIN
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought tv in nov 2023 and stopped working july 2025
No, I would not recommend this to a friendMeh, get what you pay for.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG's "smart tv" functions and user interface are terrible. I ended up having to purchase a Roku it was so bad. Pictures okay for the price.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, we appreciate you taking the time to post your review and your feedback for your class UQ7570 LED 4K TV. Should you feel the need to, please fill out our official feedback form here: https://www.lg.com/us/support/feedback. We'd appreciate your submission as we regularly review our customer submissions to identify areas that we can improve upon. ^Chris
Good tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv. But, its a little slow moving while toggling through apps. It would probably be a little easier if i had the ethernet hooked up. But tv runs good on wifi.
I would recommend this to a friend- Cons mentioned:Remote control
Don’t buy this TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate this television, the remote takes such along time to do anything. Its buttons are so small you can’t tell what they do. Brand new out of box and there are white spots along the frame of the television. I wish I would have gone with the Samsung I wanted. Not happy with this purchase. DO NOT BUY THIS TELEVISION.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing these concerns to our attention. I'm sorry to hear that the television has not met your expectations and caused you frustrations with the remote and the white spots along the frame. It's disappointing when a brand new product doesn't work as it should, and I can understand the regret you may be feeling about choosing this brand over Samsung. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
- Cons mentioned:Internet connectivity
Do not buy this cheap tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this tv. It stopped connecting to WiFi 17 days after purchase. Best Buy was no help and I’m now having to go through the manufacturer. I’ve restarted the tv, reconnected the tv to the WiFi and it still freezes. None of our Samsung tvs do this. Save the time hassle and money and purchase a different brand
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience with your LG Smart TV (65UQ7570PUJ) model. We understand how frustrating it can be when a newly purchased product does not meet expectations, especially regarding connectivity issues. For help and guidance, please visit this link: https://www.lg.com/us/support/help-library/troubleshooting-your-internet-connection-tv-CT10000018-1426626051711. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy
Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need both remotes to make TV come on? Why quite the job just to get it on with direct TV
I would recommend this to a friend- Cons mentioned:Remote control, Response time
Feedback on the TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is so slow and always keep loading - No quick response at all. The remote just sucks
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there. We appreciate your feedback. Our top priority is that you're able to enjoy your TV as much as possible and smoothly as possible. This hearten us to hear and we'd like to ensure that everything is alright with your TV, which is clearly not the case. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be happy to help you out. ~Anthony
- Cons mentioned:Response time
This tv is terrible.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never had a tv that lagged this bad, right out the box. Literally takes a minute to go where you pressed. It freezes every couple of seconds even though I turned practically everything off (ads, deleted apps I don’t use and etc) but it STILL is slow. I want to return it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Aia. Thank you for taking the time to share your feedback with LG TV (65UQ7570PUJ) model. We're sorry to hear about the experience you've had with your new TV. We strive to provide reliable, high-quality products and ensure a smooth and seamless viewing experience. Please visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711#. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
LG webOS TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG is typically a good brand. However next purchase I wouldn't go with a WebOS TV. Takes too long to load.
No, I would not recommend this to a friend- Cons mentioned:Speed
Slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really slow and freezes very often. Ive only had it about a month
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Alma. Thank you for reviewing our product and sharing your feedback on the LG Smart TV (65UQ7570PUJ) model. We understand that slow performance and frequent freezing can be frustrating, especially when you have only had the TV for a month. Our goal is to provide you with a seamless and enjoyable viewing experience, and unfortunately, we are falling short of your expectations. To obtain more details on the issue you've experienced, you may visit this link: https://www.lg.com/us/support/help-library/troubleshooting-your-internet-connection-tv-CT10000018-1426626051711. If there's anything we can do to further assist you, please reach out to us on social media @LGUSSupport so we can help you further. We hope to regain your trust in our products in the future. ^Juvy
- Cons mentioned:Speed
Terribly slow and disconnects from wifi
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can someone please explain why this keeps disconnecting and is soo slow in general!? We have great wifi and its right next to the router so i don’t understand.. it is really frustrating that it constantly dosconnects and loses signal
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience with your LG Smart TV (65UQ7570PUJ) model. We regret the inconvenience you've experienced with the slow performance and frequent disconnection from Wi-Fi.
We understand how frustrating it can be to have connectivity issues, especially when you have a strong Wi-Fi signal, and the TV is located near the router. While we strive to provide a seamless user experience, occasional technical difficulties can occur. We recommend the following steps: First, check for firmware updates. Second, reset network settings. And last, adjust the router settings. You may visit this link as well for additional guidance: https://www.lg.com/us/support/help-library/troubleshooting-your-internet-connection-tv-CT10000018-1426626051711. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
- Cons mentioned:Internet connectivity
Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it quicker than expected. This TV didn't meet my expectation. Terrible backlighting, spot light, and easily drops from internet.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction.^Vanessa
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Menu is not as user friendly as we hoped. We use our Roku since the salesman led us to think MLB and PBS were available on this tv. They were not as told to us by the installers
No, I would not recommend this to a friendIt’s good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good for the money. Can’t get picture color the way I want. Whites are too bright and can’t change gamma. Just settled with how it is.
I would recommend this to a friendHelp!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV goes off and says no signal frequenly. My other tvs do not do this do I don’t think it’s the internet.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Didnt get a chance/replacement was samsung sucks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt get a chance to operate it screen was broke and the only option ofvreplcement was samsung tv which thwy suck the samsung audio sucks and dowant provide the features i needed when i order the L.G which i didnt getva chance to operate
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there! We're sorry to hear about the issue with your LG TV's broken screen and the difficulty in finding a suitable replacement. Your satisfaction is important to us, and we'd like to assist you further. Please send us a private message via Facebook or X (Twitter) @LGUSSupport with your contact details and any relevant information, and our team will look into this matter urgently for you. We apologize for any inconvenience caused and appreciate your patience as we work to address your concerns. —Junel
The lights on the border
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like their lights on the borders reflected or the screen it different idk
No, I would not recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv. Just bad wifi receptor. Modem needs to be close to the tv for the wifi to work
I would recommend this to a friend- Pros mentioned:Picture quality
LG TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture but we ended up taking it back due to defect in the acreen
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Thank you for sharing your experience with your LG TV. We appreciate your feedback, and we're sorry to hear that you had to return it due to a defect in the screen. We understand that having a defect can be disappointing, and we apologize for any inconvenience.
Quality control is a top priority for us, and we take this feedback seriously as we continuously work to improve our products. If you ever decide to try another LG TV in the future, we hope to provide you with a more satisfying experience.
If you have any questions or need assistance, please feel free to reach out to our LG support team for guidance and support. They can be reached through this link: https://www.lg.com/us/support/contact. -Carl