Customer Ratings & Reviews
- Model:
- 65UQ7570PUJ
- SKU:
- 6501938
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, ease of use, and value for the price of the 65” Class UQ75 Series LED 4K UHD Smart webOS TV (2022). Many appreciate the vibrant colors and straightforward setup process. However, some users have expressed concerns regarding the remote control's design and the TV's internet connectivity. A few also noted occasional slowdowns in the operating system's response time.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Speed
Terribly slow and disconnects from wifi
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can someone please explain why this keeps disconnecting and is soo slow in general!? We have great wifi and its right next to the router so i don’t understand.. it is really frustrating that it constantly dosconnects and loses signal
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience with your LG Smart TV (65UQ7570PUJ) model. We regret the inconvenience you've experienced with the slow performance and frequent disconnection from Wi-Fi.
We understand how frustrating it can be to have connectivity issues, especially when you have a strong Wi-Fi signal, and the TV is located near the router. While we strive to provide a seamless user experience, occasional technical difficulties can occur. We recommend the following steps: First, check for firmware updates. Second, reset network settings. And last, adjust the router settings. You may visit this link as well for additional guidance: https://www.lg.com/us/support/help-library/troubleshooting-your-internet-connection-tv-CT10000018-1426626051711. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
- Cons mentioned:Speed
Slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really slow and freezes very often. Ive only had it about a month
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Alma. Thank you for reviewing our product and sharing your feedback on the LG Smart TV (65UQ7570PUJ) model. We understand that slow performance and frequent freezing can be frustrating, especially when you have only had the TV for a month. Our goal is to provide you with a seamless and enjoyable viewing experience, and unfortunately, we are falling short of your expectations. To obtain more details on the issue you've experienced, you may visit this link: https://www.lg.com/us/support/help-library/troubleshooting-your-internet-connection-tv-CT10000018-1426626051711. If there's anything we can do to further assist you, please reach out to us on social media @LGUSSupport so we can help you further. We hope to regain your trust in our products in the future. ^Juvy
Help!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV goes off and says no signal frequenly. My other tvs do not do this do I don’t think it’s the internet.
No, I would not recommend this to a friendThe lights on the border
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like their lights on the borders reflected or the screen it different idk
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Didnt get a chance/replacement was samsung sucks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt get a chance to operate it screen was broke and the only option ofvreplcement was samsung tv which thwy suck the samsung audio sucks and dowant provide the features i needed when i order the L.G which i didnt getva chance to operate
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there! We're sorry to hear about the issue with your LG TV's broken screen and the difficulty in finding a suitable replacement. Your satisfaction is important to us, and we'd like to assist you further. Please send us a private message via Facebook or X (Twitter) @LGUSSupport with your contact details and any relevant information, and our team will look into this matter urgently for you. We apologize for any inconvenience caused and appreciate your patience as we work to address your concerns. —Junel
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv. Just bad wifi receptor. Modem needs to be close to the tv for the wifi to work
I would recommend this to a friend- Pros mentioned:Picture quality
LG TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture but we ended up taking it back due to defect in the acreen
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Thank you for sharing your experience with your LG TV. We appreciate your feedback, and we're sorry to hear that you had to return it due to a defect in the screen. We understand that having a defect can be disappointing, and we apologize for any inconvenience.
Quality control is a top priority for us, and we take this feedback seriously as we continuously work to improve our products. If you ever decide to try another LG TV in the future, we hope to provide you with a more satisfying experience.
If you have any questions or need assistance, please feel free to reach out to our LG support team for guidance and support. They can be reached through this link: https://www.lg.com/us/support/contact. -Carl
- Cons mentioned:Internet connectivity
REALLY NEEDS WORK!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote is extremely sluggish and sticky...taking repeated pressing of buttons. Smart TV streaming functions are poor and lock up after periods of time. Disconnects from Internet connection often and requires rebooting daily.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your LG experience. Your feedback is very important to us and it helps us keep fresh perspective on new ways to improve our services and future product developments. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, and we'll be happy to assist. ^James.
Don't be cheap
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was great but you get what you pay for. This is the dumbest smart TV I've ever owned. It constantly loses connection to our wifi, the picture gets blurry periodically, the sound doesnt seem to get louder after 15 but claims to get up to 100 and it must be haunted because it randomly turns on to a screen saver on its own and always in the middle of the night. 1/10 would not buy again or take if it was free.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Heather. Thank you for your feedback. We are serious about you, We strive to avoid such unfortunate experiences when resolving issues with your LG 4K LED TV. We would like the opportunity to make your experience better with LG going forward. Please send us a private message with a good contact number via Facebook, Twitter, or Instagram and we can have someone reach out to give you the support you require. ^Anthony
Good TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works for what it is, I can’t complain. Good LED tv Interface has slowed after a couple weeks
I would recommend this to a friendPurchase with caution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disconnects from network on its own. When selecting netflix or any other app it opens lg channels.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Do Not Buy This!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t recommend this tv. Some apps are not installable by LG TVs. It loses connection with Wi-Fi constantly. The remote control is severely delayed in response with this TV. I will never buy another LG tv again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for reaching us, we value the feedback you have given us. It's hard for us to hear that you had a negative experience LG TV, as we always do our best to provide our customers with the best support. Allow us to assist you with your LG concerns by sending us a private message on Facebook or Twitter using @LGUSSupport, and we would be pleased to help. ^Cris
It’s okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay. Slow, and nothing special. Picture is decent.
I would recommend this to a friendLG Q THIN
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought tv in nov 2023 and stopped working july 2025
No, I would not recommend this to a friendAverage picture quality.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the money, but I wasn't satisfied with the picture quality. Paid more returned it for a Sony X75.
No, I would not recommend this to a friendCheap components
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for, not the best choice out there
No, I would not recommend this to a friendRed light on the screen & corner disscoloration
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since we got the TV, there has been a red light in the bottom middle of the screen. It’s very noticeable when watching TV at night or in the dark. There is also discoloration around all four corners as well. Its been there since we got it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Steph. Thank you for taking the time to review the LG TV (65UQ7570PUJ) model. We're sorry to hear about the issues you've been experiencing with the red light on the screen and corner discoloration. We aim to offer reliable, top-notch products and ensure a smooth and seamless experience. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. For more help, please reach out to us on social media at @LGUSSupport. ^Juvy
LG TV with Web OS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not satisfied because it is web OS and it is taking time to load the picture. Otherwise it is good
No, I would not recommend this to a friendMs not satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product was fine just a little blue in my picture and so we had to be order it
I would recommend this to a friendSetup issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t get past accepting terms and conditions. This thing has to go back
No, I would not recommend this to a friend
