Customer Ratings & Reviews
- Model:
- DLGX5501W
- |
- SKU:
- 6532188
Customer reviews
Rating 4.7 out of 5 stars with 207 reviews
(207 customer reviews)Rating by feature
- Capacity4.9
Rating 4.9 out of 5 stars
- Dry Time4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the 7.4 Cu. Ft. Stackable Smart Gas Dryer's overall performance, drying capabilities, and ease of use. Many appreciate its quiet operation and stylish design, while the smart connectivity features, allowing for remote control and notifications, are also frequently praised. The dryer's large capacity is another frequently cited positive.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Seal quality
Rated 1 out of 5 stars
Tear in the Gasket, BestBuy refused to take it bac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using it for two weeks, by pure chance, we realized that the gasket had a tear, which caused leakage. Since we bought the machine but waited for two weeks for installation, we were told that 15 days of return has expired when we contacted BestBuy. Now we have been waiting for a repairman for three weeks since BestBuy sold us a defective washing machine and refuses to take it back. We cannot wash our clothes for a month now since we are waiting for a repairman who only comes to our city once a week. I do not recommend buying an appliance from BestBuy
This review is from LG - 7.4 Cu. Ft. Stackable Smart Gas Dryer with Steam and Sensor Dry - Graphite Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us regarding the LG Dryer (DLGX5501V) model. We understand how important it is to have a reliable appliance, especially when laundry is piling up. For a possible resolution while you wait for the repair, we recommend checking if the door seal/gasket has been properly seated. Sometimes, if the seal is not installed correctly, it can create a gap or tear, leading to leakage. You can gently push the gasket back into its channel around the dryer door opening to ensure it is secure and flush. For further assistance, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com with your unit details and any photos of the issue. We’re here to assist and make sure you’re back up and running. ^Juvy
- Cons mentioned:Seal quality
Rated 4 out of 5 stars
LG Update
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good dryer. The only thing I noticed is that the door seems loose/not sealing well. Had a Best Buy guy come in to check, he thought that our Best Buy delivery guys may have bent it(as they dented the washer). He said it's not easy to replace the door as it is damaged in shipping and to just leave it. Not sure I like that answer, but otherwise works
This review is from LG - 7.4 Cu. Ft. Stackable Smart Gas Dryer with Steam and Sensor Dry - Graphite Steel
I would recommend this to a friend - Cons mentioned:Seal quality
Rated 3 out of 5 stars
Bad seal?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent dryer but doesnt seal well. Always has lint and stuff stuck all over the seal and gets on clothes when removing them
No, I would not recommend this to a friend








































