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Customer Ratings & Reviews

Your price for this item is $1,029.99
The comparable value price is $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 207 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are pleased with the 7.4 Cu. Ft. Stackable Smart Gas Dryer's overall performance, drying capabilities, and ease of use. Many appreciate its quiet operation and stylish design, while the smart connectivity features, allowing for remote control and notifications, are also frequently praised. The dryer's large capacity is another frequently cited positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-3 of 3 reviews
  • Cons mentioned:
    Seal quality

    Rated 1 out of 5 stars

    Tear in the Gasket, BestBuy refused to take it bac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using it for two weeks, by pure chance, we realized that the gasket had a tear, which caused leakage. Since we bought the machine but waited for two weeks for installation, we were told that 15 days of return has expired when we contacted BestBuy. Now we have been waiting for a repairman for three weeks since BestBuy sold us a defective washing machine and refuses to take it back. We cannot wash our clothes for a month now since we are waiting for a repairman who only comes to our city once a week. I do not recommend buying an appliance from BestBuy

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with us regarding the LG Dryer (DLGX5501V) model. We understand how important it is to have a reliable appliance, especially when laundry is piling up. For a possible resolution while you wait for the repair, we recommend checking if the door seal/gasket has been properly seated. Sometimes, if the seal is not installed correctly, it can create a gap or tear, leading to leakage. You can gently push the gasket back into its channel around the dryer door opening to ensure it is secure and flush. For further assistance, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com with your unit details and any photos of the issue. We’re here to assist and make sure you’re back up and running. ^Juvy LG

  • Cons mentioned:
    Seal quality

    Rated 4 out of 5 stars

    LG Update

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good dryer. The only thing I noticed is that the door seems loose/not sealing well. Had a Best Buy guy come in to check, he thought that our Best Buy delivery guys may have bent it(as they dented the washer). He said it's not easy to replace the door as it is damaged in shipping and to just leave it. Not sure I like that answer, but otherwise works

    I would recommend this to a friend
  • Cons mentioned:
    Seal quality

    Rated 3 out of 5 stars

    Bad seal?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent dryer but doesnt seal well. Always has lint and stuff stuck all over the seal and gets on clothes when removing them

    No, I would not recommend this to a friend