Customer Ratings & Reviews
- Model:
- 75UT7000PUA
- SKU:
- 6593575
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the TV's picture quality, ease of use, and size. Many find the color to be brilliant and the setup process simple. Some customers express concerns regarding the remote control and the responsiveness of the WebOS system. While the weight was mentioned as a concern, one customer noted it was not heavy when opening.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Responsiveness
Lg tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is good , but it’s slow to respond to my commands
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, SaidM. Thank you for sharing your experience with the LG 75 Class UT70 Series LED 4K UHD Smart webOS TV. We understand your inquiry regarding the response speed of your TV commands.
https://www.bestbuy.com/product/lg-75-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/JJ8VPZHFJZ
For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, everything works as intended. Picture is awesome
I would recommend this to a friendDecent tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent tv picture quality is ok brightness ok for 500 bucks 75in tv I feel like you can’t go wrong with this tv
I would recommend this to a friendGood tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good purchase, smart and contrast display, it’s good tv
I would recommend this to a friendGreat Buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! Only reason for 4 stars is it's a little slow changing channels but we'll live with that!!
I would recommend this to a friendSufficient
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is ok. Suffers from really bad color bleeding unless levels are adjusted ad nauseum. Kind of easy to mount on the wall with 2 people but I’d recommend pro install. We dented the back of the tv just removing it from the box. Performance is fine for the money but just kind of meh when it comes to extras. I don’t need integrated apps like Netflix, Amazon prime, etc. so would be better if there was an option Les expensive without these add ins.
I would recommend this to a friendLG TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth transition with store clerk. She was very helpful
I would recommend this to a friendGreat value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the 86” tv. It transports us into an immersive experience of whatever we watch on it.
I would recommend this to a friendWould not Buy Again - Get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our TV seems to lose WiFi connection once every few days as it seems to want to use Ethernet connection although it’s connected to WiFi, and it’s only a few feet away from the router. Just opening the WiFi settings gets it working again, but it’s annoying to have to do it every few times of turning on the TV. Never been an issue with any of our other TVs, and all of those are further away. Picture quality is okay, but nothing spectacular. TV mode automatically changing to cinema mode was quite annoying until auto change was turned off. Even then I’m pretty sure we don’t have the exact setting we want as it always reverts back once the tv is turned off. Remote feels cheap compared to our Samsung, but that’s not really a big deal. I’m just happy I can switch between apps/streaming services without it freezing. The LG ThinQ app will not pair with our TV, but unsure if that is expected. Have not had issues pairing our other TVs and smart devices either, only this LG.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with your LG TV (75UT7000PUA) model. We understand your concern about the Wi-Fi connection that is unstable and when the TV settings don’t stay as you’d like. We strive to provide high-quality products and ensure a smooth viewing experience. To address the Wi-Fi issue, we recommend checking the network settings and ensuring the TV’s software is up to date. For guidance, you may visit https://www.lg.com/us/support/help-library/troubleshooting-your-internet-connection-tv-CT10000018-1426626051711. If the problem persists, performing a network reset might help stabilize the connection.
Regarding the picture quality and settings, you may want to adjust the picture mode manually and check if “Auto Picture Mode” is disabled. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-the-best-picture-settings-for-your-lg-tv--20150577528034. As for the LG ThinQ app pairing, we suggest ensuring the TV’s Bluetooth and Wi-Fi are active, and that the app is updated.
If you’d like additional help or troubleshooting, please send us a private message on social media @LGUSSupport. We’re here to make sure you have the best experience possible with your LG TV. ^Juvy
Ok TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was ok. It did not have an optical port for the existing soundbar and headphones being used.
I would recommend this to a friendGreat Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are loving everything about this tv!! Purchase now
I would recommend this to a friendWorth the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Operating system is slower than Fire Cube but great to have no extra devices.
I would recommend this to a friendits just big. quality isnt worth
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG operating system is slow. It has always been. i thought they fixed it. it is better but still not as good as samsung. id totally add another 500 and buy an oled/Qled.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, KARAN. Thank you for sharing your experience with us regarding your LG UT70 Series LED 4K UHD Smart webOS TV. We understand your inquiry regarding the operating system speed and the picture quality of your unit. Your feedback is important, and we understand that this model didn't meet your expectations compared to other technologies. We would like to assist you further to ensure you are getting the best performance from your webOS experience.
https://www.bestbuy.com/product/lg-75-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/JJ8VPZHFJZ
For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo
Good TV, Bad support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV itself is great however the tv leg support is horrible. Very unstable and tv must be mounted for safety.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Ramosol. Thank you for sharing your experience with the LG - 75 Class UT70 Series LED 4K UHD Smart webOS TV (2024). We understand your inquiry regarding the stability of the provided stand legs. We want to ensure your setup is both secure and enjoyable, as your feedback is important to us.
https://www.bestbuy.com/product/lg-75-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/JJ8VPZHFJZ
To help ensure the best stability when using the stand, please verify that the legs are fully inserted into the designated slots and that the screws are tightened firmly according to the manual. It is also important to place the unit on a flat, level surface that can fully support the width of the legs. We would like to look into this further to ensure your TV is safe and secure. For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
White lines on TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.White lines when watching the TV at night, LG this is unacceptable and I am very disappointed.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, thank you for sharing your experience with us. We understand your situation, and we truly appreciate your feedback regarding your LG 75UT7000PUA TV.
For the white lines appearing on your screen, we recommend the following troubleshooting step:
Check for Display Issues Across Sources: Ensure the white lines appear across different inputs (e.g., streaming apps, HDMI devices, live TV) to rule out a source-related issue.
Perform a Picture Test: Go to Settings > All Settings > Support > Picture Test. This will help identify if the issue is with the TV’s panel or signal source.
Adjust Picture Settings: Sometimes, lowering the Sharpness or adjusting the Contrast can help minimize visual artifacts.
LG TV - Troubleshooting Vertical Lines or Stains on an OLED TV Screen - https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-vertical-lines-or-stains-on-an-oled-tv-screen--20153130731463
If the issue persists, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further with personalized support.
Thank you for your patience. —Renzo
Dissatisfied customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the tv over a month ago znd have been waiting all this time for a special installation team that only installs large tvs only to get an email that my scheduled installation date hS been canceled im very dissatisfied with the entire exchange and ready to cancel everything a d get a full refund
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, LenoreP. Thank you for sharing your experience with us. We understand your inquiry regarding the installation delay for your LG 75UT7000PUA TV. Since the purchase and installation were arranged through Best Buy, we recommend reaching out to them directly for further assistance with scheduling or refund concerns.
https://www.bestbuy.com/site/lg-75-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/6593575.p?skuId=6593575
If there's anything we can help with regarding the TV itself, please feel free to send us a private message on Social Media @LGUSSupport. We appreciate your time. —Renzo
- Cons mentioned:Remote control, Webos
Not sure
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Web os is a nightmare to set up remote is terrible really considering taking the tv back for a roku.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Toms. Thank you for sharing your feedback with us. We understand your concern about the setting up the WebOS on your LG TV (75UT7000PUA) model and dealing with issues related to the remote control. We strive to provide high-quality products and ensure a smooth and seamless viewing experience. For the WebOS setup, we recommend checking for any software updates in the settings menu to ensure you're running the latest version, as this can often improve functionality and performance. As for the remote, if it's not responding well, try pairing it again by holding down the "Home" and "Back" buttons for about 5 seconds, or consider using the LG ThinQ app as an alternative remote control. For guidance, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. Please send us a private message on social media @LGUSSupport with your details, and our team will assist you further to ensure you’re able to enjoy your TV. We’re here to help and ensure your experience improves. ^Juvy
Poor Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an LG TV a month ago. We have troubleshoot TV many times. It transitions from blank to buffering, and the sound level changes from low to high on its own. The soundbar connects and disconnects from the TV speaker. I have to use two remotes to connect. Visiting Customer Service offers no solution. I was asked to pay $50.00 as an extra warranty. I requested that Geed Squad stop by the house at my expense, and was told they could not come because I hadn't purchased a warranty. Everything I tried as a solution was met with a 'No'. I have been a good customer for years, and I am closing my account with BB, effective today. Excellent consumers do not have buying power at this place.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for taking the time to share your detailed experience with the 75UT7000PUA. We understand that your new TV has presented ongoing challenges and that your efforts to seek support have been met with roadblocks.
For the buffering and sound fluctuations, we recommend checking your TV’s firmware version and performing a software update if available. You can do this by navigating to Settings > All Settings > Support > Software Update. Ensuring your TV is on a stable internet connection can also help prevent buffering issues. For the soundbar connection, please confirm the HDMI ARC or optical cable is securely connected and that the sound settings are set to external audio output—this may help stabilize the connection and simplify remote use if the devices are CEC-compatible.
We’d like the opportunity to turn this experience around and help in any way we can. Please send us a private message on Social Media @LGUSSupport, and we’ll gladly assist you directly. Your loyalty means a lot to us, and we’re committed to restoring your confidence in LG.
—Avril
Big screen TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Size is perfect but color and clarity a little dull. I tried to adjust the picture and it was a little better. For the price it will do
No, I would not recommend this to a friend- Pros mentioned:Color
Sparkle....Rose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so disappointed with this LG TV! The color was rich and bright but truly blurred like a old Plasma TV. Nothing "crisp" about this TV, especially for a 2024. People were blurred really bad, and some stations showed hardly no color. Yes, I knew how to adjust sharpness, tint, contrast, etc, but not happening on this TV!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your thoughts on the LG TV (75UT7000PUA) model. We understand your concern about the picture quality doesn't meet your expectations, especially with blurriness and lack of color clarity.
To troubleshoot, we recommend checking the picture mode settings and trying different presets, such as "Cinema" or "Sports," which can sometimes improve clarity. Additionally, make sure that any external devices are properly connected and set to the correct resolution. For more information, you may visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-a-blurry-screen-on-an-lg-tv--20153130477848.
If you continue to experience issues, please send us a private message on social media @LGUSSupport. We're here to assist you and help enhance your viewing experience.
We appreciate your patience. ^Juvy
