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Customer Ratings & Reviews

Your price for this item is $1,199.99
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Customer reviews

Rating 4 out of 5 stars with 47 reviews

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Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers praise the 86" Class 83 Series QNED Mini-LED 4K UHD Smart webOS TV for its exceptional picture quality and brilliant colors. They rave about the amazing picture and sound quality, calling it "great" and "awesome." However, some customers have experienced issues with the backlight being incorrect from day one.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-47 of 47 reviews
  • Rated 1 out of 5 stars

    Worst TV I have Ever Owned

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst TV I have ever purchased. Dark scenes are impossible to see, and there are multiple dark spots in the picture. Total Tech sent someone to inspect it and they deemed it needs an entirely new panel. When I tried to exchange it for a different tv I was told I could not, despite having an extended warranty.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for providing us with valuable feedback. We apologize that you had such an experience with your LG - 86" Class 83 Series QNED Mini-LED 4K UHD Smart webOS TV. This will be considered for our continuous improvement. Please feel free to send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to assist you with this. ^James. LG

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    miniLed is a huge failure. all content is washed out and hallo effect. would not recommend

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer LG

  • Rated 1 out of 5 stars

    disappointing black uniformity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG tv has disappointing black uniformity. There is noticeable clouding throughout the screen, not good for movies,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whole screen is cloudy. What a disappointment. I tried every setting and mode. It is almost unwatchable. Do not get this tv!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer LG

  • Pros mentioned:
    Color
    Cons mentioned:
    Backlight

    Rated 2 out of 5 stars

    Blooming mire than expected, foggy screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty unhappy with this purchase, there is more blooming than expected for a mini led tv compared to a regular full array tv. To account for this, cinema mode mutes the colors and adds a continuous white foggy light on the screen. It’s hard to enjoy the tv with this. It is mainly an issue in a darker environment where it is easier to see blooming and the backlight. There is another review with similar complaints. Not sure if this is specific to the 83 series or carries over to the 85 series LG tvs. WebOS is decent and during the day and the colors are great otherwise.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    IOT Apple/Android

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the LCD Screen. The Color is so Brilliant. What a Fantastic job on the way T.V. Show looks like I'm sitting a Live Audience

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So happy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has the most beautiful (and big) picture. Wallpaper like artwork is also a nice touch.

    I would recommend this to a friend