Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $2,299.99

Customer reviews

Rating 4.7 out of 5 stars with 83 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers praise the 86" Class 85A Series QNED evo AI MiniLED 4K UHD Smart webOS TV (2025) for its awesome picture quality and brightness. Many customers feel the size is perfect for their needs. Overall, customers feel the TV's performance is top-notch.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 83 reviews
  • Pros mentioned:
    Picture quality, Size

    Rated 4 out of 5 stars

    Great TV, but has Wi-Fi connection issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hugeeee tv, we have a big wall in our living room, so the proportions are perfect! It does have issues staying connected to Wi-Fi, we have to reconnect it daily. We’ve had Xfinity out multiple times and it doesn’t seem to be an issue on their end which leads me to believe it’s the TV. Overall, the picture quality is great and I’m sure we’ll figure out the Wi-Fi issue.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG 86 QNED Evo AI

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful television. Very streamlined. Great picture quality. Sound is decent. For the size of the tv the price was decent also. Paired this up with a Denon sound bar and subwoofer for an awesome movie night experience. WebOS takes a minute to get used to but not an issue. Very happy with my purchase. Would highly recommend this television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Purchase at a Great Price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I’m in love with this TV. I find it hard to peel myself away at night and go to bed. I went from a 65” up to the 86” and the difference is WOW! Brilliant color and the features of the operating system are awesome. A fast processor is what I was going for and this TV doesn’t disappoint. The price is great for what you get. Most other TVs with all this one has are up to and over $2500. I’m happy as I can be after several weeks of ownership and I don’t have any regrets. LG TVs are hot right now and now I know why. It’s a quality build and the guys at Best Buy made it possible to be well informed before my purchase. Thanks squad!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Humongous TV !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is this thing MASSIVE but the picture is fantastic and really no setup required at all ! I made all my connections before first power up; Dish, Blu-Ray, Soundbar. Powered it all up, connected to my Wi-Fi and was instantly watching any of my channels or streaming instantly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and AI implemented!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great TV. It's fast and responsive, as soon as you click on an app, it opens quickly. The remote also has an awesome voice feature where you can hold the button and tell it what you want it to do, such as download an app, open an app, turn off TV, change settings, and so many other options. The color is also great. No complaints there.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    LG 86" QNED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy to setup. Perfect size for our fireplace. Nice clock feature when it goes into sleep mode. We love it so far!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So many features!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was my best purchase! It's HUGE and so clear! There are a lot of vision and sound settings. My favorite is eye care mode, which helps when I'm watching before bed. It also recognizes your voice and switches profiles based on that. The AI really does help adjust the video based on what you're watching.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    LG 86 Inches

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv - picture and sound quality. Also good brightness.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG 86 Is A Beast

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent resolution, big and beautiful, can see all of the colors, this is what a TV supposed to be.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV 85’

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, perfect picture, sound and contrast quality. I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    LG 86”

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the TV for 5 days. The size is perfect for our living room. Colors and blacks are amazing. Just waiting on new receiver to be installed as our old receiver doesn’t really work the way it should with TV as it’s old and outdated as far as tech. I’d def receive a LG.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    86” home theater

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our LG television. We did buy a sound bar to enhance the already fine features. The colors are brilliant and the user interface is the best we have ever purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent LG TV

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and easy setup. Delivery was on time and the product arrived in perfect condition. Very satisfied!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    QNED85A 86inch is a stellar hit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super hit. Awesome picture quality and nice contrast. Filmmaker mode is a hit. Could have used a YouTube button on the remote but got it at a steal for $700 off at Thanksgiving 2025 sale. Definitely recommend. Had purchased TCLQM6k and hanged after turning on. Returned and got defective piece . Returned again and bought this one instead. I am glad I made the right decision.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Bright and Clear.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used in a bright living room and it’s plenty bright and the clarity is excellent. Brightness and Picture quality are definitely the good parts of the TV. It’s just alittle heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, awesome pictures and love the size. It is well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    LG TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture quality. Setup was very easy. I would say mounting this TV is definitely a 3 person task.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haved had TV for just a couple of weeks and so far it has exceeded my expectations. The picture is bright,clear and streaming is quick and seemless. I would recommend additional sound equipment as the TV speakers are typically not going to give you theater quality sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fits Space Perfectly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has amazing color, is crystal clear and even provides good sound hung on the wall. It is the perfect fit for our very blank, large LR wall. Very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality and good sound. Very satisfi

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this TV for a few weeks and I’m very happy with it. Excellent picture quality, smooth performance, and good sound. Definitely a good value for the money.

    I would recommend this to a friend
Sponsored