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Customer Ratings & Reviews

Your price for this item is $3,099.99
The comparable value price is $3,599.99

Customer reviews

Rating 4.6 out of 5 stars with 468 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the spaciousness, ice maker, and smart features of the Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Mirror InstaView. They appreciate the ample storage space, variety of ice options, and the convenience of controlling the refrigerator from their phones. However, some customers have concerns about fingerprints showing on the mirror door and a plastic taste in the water and ice initially.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 468 reviews
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    LG Smart Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the switch to this French Door Refrigerator. It has a ton of room for a counter-top depth refrigerator. The ice maker is on another level so far. Really pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Best refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge and thank you Best Buy for the great installation and delivery. On time and without any issues! Love the ice makers and the big larger compartment of the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 1 out of 5 stars

    Fridge is good but Bestbuy online sucks !!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS COMPLAINT IS SOLELY REGARDING A BEST BUY ONLINE PURCHASE NOT IN STORE WHICH APPARENTLY IS SEPARATE! We bought a fridge almost a month ago, it came but the driver left with the fridge due to our house being on a slight hill, he didn't want to bother trying to get the truck up there, then best buy didn't communicate that we have a built in fridge, it arrived ( with the same size truck as the first one mind you) the guys delivered no problem but couldn't install as they weren't the RIGHT TEAM to uninstall a built in fridge, finally the right guys came ( 2 weeks later) but after taking it out of the box, we noticed there were dents, week later they send us the replacement fridge once again best buy not communicating with the 3rd party , who once again didn't look over the original notes of the house being on a hill and left with our replacement fridge!!!!!!!!!! Now I have to call and reschedule for the 4th time ! Best Buy nor the 3rd party ( I think called RXO) can't seem to get their S together, I'm never buying bestbuy online again! P.s we did get some compensation, but not enough in my opinion consideration all the stress and frustration!!!

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Seda. Thank you for sharing your detailed experience with us regarding the LG Refrigerator (LRYKC2606S) model. We understand your concern about dealing with multiple issues related to delivery and installation, especially when communication falls short. We strive to provide exceptional services and ensure a smooth and seamless experience. Please contact Best customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. If there are any specific issues with the fridge or if you need support, please reach out to us on social media @LGUSSupport, and our team will be happy to assist you. ^Juvy LG

  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Flagship Refrigerator from LG

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent refrigerator. Plenty of room to store all of your items. The mirrored door is an added bonus as is the 3 different types of ice it makes. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great looking refy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG fridge. Makes great ball ice cubes for cocktails or small cubes. Look great too!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Very spacious and the different ice options are fun. The mirror door leaves fingerprints every single time someone opens the fridge, but I just keep a microfiber cloth in the drawer next to the fridge and find it takes 2 seconds to wipe it clean. It’s annoying, sure, but it’s not that inconvenient and looks very sharp in our kitchen! The extra slide drawer in the freezer helps keep things organized instead of a giant bin of frozen things I have to dig through.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Exceptional quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a counter depth refrigerator this has excellent space that amazed me. I love the craft ice and knock features

    I would recommend this to a friend
  • Pros mentioned:
    Mirror instaview

    Rated 5 out of 5 stars

    My new LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy whit my new refrigerator, I will recommend to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Thin Q

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving this new fridge!! More space in the kitchen as it is counter depth and it is so much easier to find items in the fridge. Our previous was side by side. Loving all the features!!! And we got an amazing deal on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this refrigerator. The layout is fantastic, and I love the 4 different types of ice. There is plenty of refrigerator and freezer space. It has an app that can be used to check on the status of the refrigerator and ice makers, along with other functionalities.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 4 out of 5 stars

    Space not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice fridge. Counter depth to me is smaller. Prints on the mirror is a pain in the butt. Couldn't figure out how to make more ice. Instructions need to be clearer. Overall good

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Bistra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely excited to have this item. Super beautiful and unique price.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this refrigerator on short notice. Turned out to be a good decision. Everyone loves the craft ice and pellet ice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Mirror instaview
    Cons mentioned:
    Cleaning

    Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok good window son you can see your food Only the front mirror need to clean every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    contented and happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, great!...happy customer! we enjoyed the new features of it and we're happy! thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ice machine that I have ever seen! Three different ice dispensers and they all work at top-notch levels.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    New LG Stainless Steel French door refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything the sales person said. Product is awesome. Just recently delivered. Perfect for fitting into the designated space. Vast improvement in space unit occupied. Counter depth without handles made a huge difference.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    handsome fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice and large space fridge, have plenty of space, 2 ice makers, 2 ice baskets, specialty ice balls, drinking water tastes chilled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great up grade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice refrigerator. Will take a little time to get adjusted to size.

    I would recommend this to a friend