Customer Ratings & Reviews

This is such a great frig. Love the ice cubes and the browsing window. Install techs did an awesome job! The craft ice is really cool. Get it????

Very pleased with our recent purchase. After years of living with the previous refrigerator this was a great upgrade.

Absolutely love the ambience it creates inthe kitchen, Receives lot of oohs and ahhs from guests who see it for the first time. Very roomy and easy to use and maintain.

All the bells and whistles on this fridge. It’s a great product, works wonderfully. We are very happy with our purchase.

This is an excellent refrigerator. Plenty of room to store all of your items. The mirrored door is an added bonus as is the 3 different types of ice it makes. Highly recommend.

Absolutely love this fridge and thank you Best Buy for the great installation and delivery. On time and without any issues! Love the ice makers and the big larger compartment of the refrigerator.

Absolutely love the switch to this French Door Refrigerator. It has a ton of room for a counter-top depth refrigerator. The ice maker is on another level so far. Really pleased with my purchase.

I love my new LG French Door Counter-Depth Smart Refrigerator! The delivery was very professional and we've been enjoying our craft ice and the other bells and whistles!

Dealing with the same issue that multiple ithers are. Fridge operates fine and looks great but the ice TASTES LIKE PLASTIC. We have tried multiple new water filters, replaced the water line (even though best buy required a new one purchased with fridge), dumped TONS of buckets of ice, emptied the entire fridge to let it air out, scrubbed it with baking soda and nothing works.the water tastes great but the ice does not at all. Highly disappointing because we bought this fridge due to our last one not having ice at all so now we have spent thousands of dollars only to be without ice again. The irony is that this fridge makes 6 djfferent kinds of ice and they are all terrible tasting. READ THE ONLINE FORUMS, ITS A COMMON PROBLEM WITH NO SOLUTIONS FROM LG. Shame.

This is a great refrigerator!! Love all the options for ice!! Roomy in the fridge part and love all the draw options in the freezer part. I recommend!!

We are Happy with our new Refrigerator is very spacious inside top and bottom

We are loving this new fridge!! More space in the kitchen as it is counter depth and it is so much easier to find items in the fridge. Our previous was side by side. Loving all the features!!! And we got an amazing deal on it

Love it so far. Don’t have the ice hooked up yet because remodel isn’t done yet. But it’s pretty.

It’s a beautiful refrigerator. Please note that the front panels on the charcoal color are not metal.

THIS COMPLAINT IS SOLELY REGARDING A BEST BUY ONLINE PURCHASE NOT IN STORE WHICH APPARENTLY IS SEPARATE! We bought a fridge almost a month ago, it came but the driver left with the fridge due to our house being on a slight hill, he didn't want to bother trying to get the truck up there, then best buy didn't communicate that we have a built in fridge, it arrived ( with the same size truck as the first one mind you) the guys delivered no problem but couldn't install as they weren't the RIGHT TEAM to uninstall a built in fridge, finally the right guys came ( 2 weeks later) but after taking it out of the box, we noticed there were dents, week later they send us the replacement fridge once again best buy not communicating with the 3rd party , who once again didn't look over the original notes of the house being on a hill and left with our replacement fridge!!!!!!!!!! Now I have to call and reschedule for the 4th time ! Best Buy nor the 3rd party ( I think called RXO) can't seem to get their S together, I'm never buying bestbuy online again! P.s we did get some compensation, but not enough in my opinion consideration all the stress and frustration!!!

Nice refrigerator only thing not too happy ice takes for ever to make also ice keeps finishing Since like every time I need ice. Only negative thing for now

Everything the sales person said. Product is awesome. Just recently delivered. Perfect for fitting into the designated space. Vast improvement in space unit occupied. Counter depth without handles made a huge difference.

Love this fridge! Very spacious and the different ice options are fun. The mirror door leaves fingerprints every single time someone opens the fridge, but I just keep a microfiber cloth in the drawer next to the fridge and find it takes 2 seconds to wipe it clean. It’s annoying, sure, but it’s not that inconvenient and looks very sharp in our kitchen! The extra slide drawer in the freezer helps keep things organized instead of a giant bin of frozen things I have to dig through.

For a counter depth refrigerator this has excellent space that amazed me. I love the craft ice and knock features

Love my new LG fridge. Makes great ball ice cubes for cocktails or small cubes. Look great too!.