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Customer Ratings & Reviews

Your price for this item is $3,099.99
The comparable value price is $3,599.99

Customer reviews

Rating 4.6 out of 5 stars with 468 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the spaciousness, ice maker, and smart features of the Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Mirror InstaView. They appreciate the ample storage space, variety of ice options, and the convenience of controlling the refrigerator from their phones. However, some customers have concerns about fingerprints showing on the mirror door and a plastic taste in the water and ice initially.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 468 reviews
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator. Very spacious and easy to see what’s inside

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    LG MAX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OUR FIRST LG FRIDGE AND ITS GREAT! MAKES PLENTY OF ICE. AND YOU GOT TO LOVE THE INSTAVIEW!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Refrigerator but small shelf capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inside capacity much smaller than expected. This refrigerator replaced a Sears Kenmore Elite Stainless Steel. (35 3/4 W × 36 1/4 D 70 1/4 H). this refrigerator was a 2nd choice selection. My 1st choice - larger one in this style. Per delivery persons my rm entry 3 inch to small. That Best Buy d/n remove refrigerator doors, making it unable to be delivered. What's amazed me the 2nd delivery people (I loved them). They had to remove the doors on my kemore Elite to take it out. They did it w/o any problems in just a few mins. No damages and reattached them all in my front yard before putting it on their truck. I wished they'd been the first delivery guys and I'd got the frig I really wanted.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent frig but shows all fingerprints and smudges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff were very professional and helpful in the selection through the completion of the sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Like A Champ

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the space and upgraded features. Party ice is great for entertaining. We were looking for something modern but functional and this really delivers on both counts! Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beware

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT use a metal flex water supply line for the ice machine. The Best Buy installers used one and the water and ice tasted awful. We spoke with LG and they said NOT to use a metal flex hose, and recommend a PEX supply line. A PEX supply line ($10 on Amazon) looks like the water supply lines on the back of the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than my previous Kitchenaid by a mile...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the InstaView "quick" door. Appreciate the lighting. The stainless is easy to clean. The frig interior is larger than expected. There is not much adjustment available on the shelving locations. Really appreciate the quantity and quality of the ice; not real impressed with the exterior access to ice as the drawer is so easy. Installed the app on my phone very easily. Don't love the wide door at the bottom of the frig that requires both frig doors to be open to access. Don't love the need for the doors to open beyond the width of the actual frig so it must be located beyond the adjacent walls, thus protruding into the kitchen a bit more than previous frig.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint

    Rated 4 out of 5 stars

    Nice looking but finger prints all over

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking fridge and features with a big BUT for the PrinterProof one that really doesn’t work . If you hate finger print stay away from this model, you have to clean it everyday. Rest super cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Pretty spacious as well Only bad thing is the mirror part gets dirty from fingerprints easily

    I would recommend this to a friend
  • Pros mentioned:
    Mirror instaview

    Rated 5 out of 5 stars

    Lg refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product i would recommend this refigerator

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Beautiful refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended, beautiful, large and spacious refrigerator. Easy to clean and adds light to the kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but somewhat awkward 'fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice fridge with many great features. Unfortunately, it didn't work for us. We are used to a 4-drawer fridge with the center drawer readily accessible. This three-door fridge has a center drawer, but you have to open both top doors to get at it. Speaking of opening the doors, you either have to reach up to the top or down the bottom of the door to get a grip to open it. Another thing we're not used to -- it seemed awkward to open. The InstaView door was not something we really needed or wanted. We decided to upgrade to a std 4-drawer unit with handles, which will work better for us.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Mirror instaview

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator! The design is great and the craft ice cubes are cool!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Love the new refridgerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the new fridge, the different ice options are nice. The one thing that I haven't figured out (may have to look closer at the manual), is how to turn off the door open alarm, which comes on way too quickly in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oscar Garcia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I are very pleased with the refrigerator. I like the crushed ice and the other ice for my drinks. Good quality we are very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    LG 25.5 Cu Frig

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I love the numerous features. The ice makers are great! The lack of handles and smaller size does great with smaller areas/kitchens. Everything is working as expected! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great fridge!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a fantastic refrigerator. Keeps the exact set temperature. The different ice options are extremely nice!!!! The instaview and door in door features are game changers.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    So many Ice Options!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the refrigerator installed a few weeks ago and so far it has been great. Plenty of room, love the look of the counter depth and having the 4 ice options has been great.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint

    Rated 5 out of 5 stars

    Well Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge I've ever owned!! Initially the only issue was fingerprints on the mirror door but that was an easy fix with a microfiber cloth nearby.

    I would recommend this to a friend