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Customer Ratings & Reviews

Your price for this item is $3,099.99
The comparable value price is $3,599.99

Customer reviews

Rating 4.6 out of 5 stars with 470 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the spaciousness, ice maker, and smart features of the Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Mirror InstaView. They appreciate the ample storage space, variety of ice options, and the convenience of controlling the refrigerator from their phones. However, some customers have concerns about fingerprints showing on the mirror door and a plastic taste in the water and ice initially.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 470 reviews
  • Cons mentioned:
    Fingerprint

    Rated 5 out of 5 stars

    Well Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge I've ever owned!! Initially the only issue was fingerprints on the mirror door but that was an easy fix with a microfiber cloth nearby.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my craft Ice and all of the other ice capabilities. Always have plenty. Beverage door is also a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Perfect refrigerator for perfect space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our refrigerator, the ice maker, our food is kept fresh, and our drinks are cold. The refrigerator fits perfect in space it resides in. The storage capacity is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy that I chose this refrigerator. It fits well in my kitchen and it’s features are a great balance between new tech and old faithfuls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mirror Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent fridgre, you willnfeel like a real bods with the big ice cubes sipping whiskey!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great refrigerator! And fits in my kitchen perfectly. Would definitely recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking refrigerator but most important it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Loved by my wife.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge from LG. We had spent the last few years fighting with the ice maker on our old fridge. This one has 4 choices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has exceed our expectations! It has so much space and it gives me the opportunity to choose what I would like the temperature in one of the drawers. The ice quality is amazing and it makes a regular drink suddenly fancy.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Wonderful LG Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the no handles, craft ice is awesome! Plenary of space and tap look thru helps make a decision without opening the entire door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the round ice. Also the mirror instaview is a really great feature. Roomy!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps food cold and it’s quiet. That’s about all I can say that’s positive. The freezer is so limited on space. The extra shelf in the middle just takes up room. The top shelf you can put very small things only. The fridge is small also. Anything taller than a jar of mayo will not fit so everything sits laying down. Disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best LG Refrigerator/Freezer anyone can buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator/freezer Lots of storage in the refrigerator and even more storage in the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great refrigerator. Very spacious and keeps temperatures steady

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Been a great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great fridge, no issues. Love the additional ice makers and plenty of space even for a counter depth fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous fridge that makes us wonder why we didn't get one sooner. I never thought my fridge needed an app, but now that I have it, it's indispensable. From checking ice mode to monitoring filter status, energy saving, it's so convenient that I wouldn't go back The ice balls don't dilute your drinks, including chai and milk tea. So that's super practical, not just reserved for whisky drinkers The knock knock and door in door features are both used daily, and the walk up light is a great touch too This fridge was definitely a huge upgrade to our daily lives and we'd not settle for less!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic new fridfe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge .. perfect size and the speed the ice is made is unbelieavble ...

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fridge for the chic gal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited about using this it will go so well in my newly designed kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great frig so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this refrigerator for a month now and we love it. The craft ice has been great! We had to get use to not having a handle to grab on to open the doors.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great fridge - Terrible customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product in every way. Except buy it elsewhere. Best Buy completely fumbled installation, then stiffed me on a price match that was promised (and proven via transcript), then withdrawn. All of this leading to the worst customer service I've ever been subjected to. Beware and proceed at your own risk if you do business with Best Buy for large appliances.

    I would recommend this to a friend