Customers regard the Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator highly for its ice production, appealing design, overall performance, and ample capacity. The refrigerator is also praised for its size and quiet operation. However, some customers have expressed concerns about the limited shelf space, fingerprint visibility, and the taste of the water.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 497 reviews
Rated 5 out of 5 stars
Great Buy!!!!!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new LG french door refrigerator. Love the new choice of ice selection. I love how there are no handles and it's easy to open the doors. When it's dark a light comes on when you step in front of the refrigerator which is super cool. Adjustable shelves.... Knock on the window to see what's inside on the door. I recommend this product highly.
We truly appreciate your support, and we are grateful when our valued customers like you take the time to leave positive reviews, as this helps us to attract more customers and increases our reputation. We hope to see you again soon! ~Tanisha
Rated 5 out of 5 stars
Beautiful
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new refrigerator it is very beautiful. love it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a really nice and specious refrigerator, if do you have little kids you always will see the little hands on it but other then that it was a good choice.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product in every way. Except buy it elsewhere. Best Buy completely fumbled installation, then stiffed me on a price match that was promised (and proven via transcript), then withdrawn. All of this leading to the worst customer service I've ever been subjected to. Beware and proceed at your own risk if you do business with Best Buy for large appliances.
I would recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hello there, Steve. Thank you for sharing your experience with us regarding the LG Counter-Depth MAX 25.5 Cu. Ft. French Door-in-Door Smart Refrigerator. We understand your inquiry regarding the delivery and service experience with the retailer. It is wonderful to hear that you consider the product excellent in every way. Your feedback is important, and we'd like to assist you further. https://www.bestbuy.com/product/lg-counter-depth-max-25-5-cu-ft-french-door-in-door-smart-refrigerator-with-mirror-instaview-black-stainless-steel/JJ8VPZ6P8K For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo
Rated 5 out of 5 stars
ConnieO
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrigerator is absolutely beautiful. It has really updated my kitchen.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the 3x ice. Great space for a counter depth fridge. Good smart app.
Not so good: French doors were badly misaligned. Tools and parts that came with it weren’t enough to align it. Took the delivery guys 5 washers to align the doors. Shelf glass shattered on arrival, lg did send a replacement though
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall it works very well. The ice maker is great. The only minor dislike is it makes mechanical noises. I think it is the icemaker moving the ice so it dosen't freezer together.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the size and look. The down side is the shelves have only a little movement option. Difficult for tall items. The multiple ice makers are nice, but it takes awile to make ice. The knock door is different, the door great but knock to see inside is a waste of tech and time.