Customer Ratings & Reviews

Very spacious, perfect for gifting! My family loves it.

Love the new fridge. Very modern with the hidden handles, will take a little getting used to but it matches well with the other LG appliances I’ve purchased recently. The app integration is nice, not essential but definitely a cool feature. Can’t wait to try out the artisan ice feature.

One of the worst purchases I’ve ever made in my life. Although the fridge looks nice and has nice features, it quickly crapped out on us and customer service is absolutely atrocious. After approximately 4-5 months of calling numerous times per month we are in the same place and we are still getting the runaround from LG, and in fact, my last phone call when I was connected to a supervisor they hung up on me. They have no reasonable solution. They say a part is needed. However, it is back ordered and they cannot tell me how long it’ll be before the part will be available and they have no other solution to fix the issue. They absolutely refuse to replace or pick up/refund this non-functioning unit. I have had hundreds of dollars of food spoiled, we have had to purchase a standalone freezer. Best Buy states they cannot help either as now it is a manufacture issue and we must deal with LG. Again issues started approximately four months after our unit was delivered and we are going on 4 to 5 months of the same issues/unreliable cooling (frequent failing to the point of food spoilage). I will never purchase an LG product again simply because if there’s an issue their customer service will not address it and they could care less . Good luck and stay away from this brand.

So happy we picked this fridge. It is amazing. It works very well and looks great in our kitchen!

Fantastic design. Love being able to open the glass door and get condiments and other small jar items without having to actually fully open the refrigerator doors. The no fingerprint doors is another nice item. MKrs three types of ice-round, crushed and cubed.

Great frig!! Quiet & good size. Love the ice 4 sizes!!

I’ll start by saying I’m a big fan of LG, in general. I’ve owned many major appliances from them and loved all of them, but this fridge might be perfect. For the size, it has a huge amount of space, it’s beautiful, plus the condiment door and 4 types of ice are awesome extras.

The unit is very functional as well as practical. we discovered the glass door has a button to open the door and the 3 different types of ice are a fun option

It’s been fun to try out all of the ice options and see what’s in the fridge just by knocking on the glass!

Delivery team was Great. Handled my fridge with care while delivering. I appreciate them for the service provided. I made a very good choice after looking months at fridges before purchasing. Thank You Best Buy with making this happen.

Clean look, the handles up top and bottom take a little getting used to, leaves smudges on mirror finish but easy to clean….very practical and efficient in terms of storage and capacity…knock to see feature is very cool.

Door on the right is kind of thick. It makes the ability to open the door tight. We have autistic children that open the door a little aggressive.

Products are the best for all of our needs and we are pleased with the quality of the product

This is my 2nd LG refrigerator and it is the upgraded model of my last one. The snack window is like having a mini 7/11 in your kitchen! It is a little smaller in capacity, so good for 1-3 people, maybe not for a larger family.

The delivery people were on time exceptionally clean and thoughtful and set up was done in less than 10 minutes. This is how I like to do business..

Beautiful and functions as expected. Easy to organize and stays pretty clean of fingerprints

I purchased this fridge last year and love it!!!!!

Get ready to clean the mirror on the door daily, but other than that it’s a great fridge, with lots of freezer space.

Great refrigerator, staff was extremely helpful and check out process was seamless. 3 ice machines is perfect for a family of 7.

This LG refrigerator looks great and works better everyone in the family loves it.