Customers regard the Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator highly for its ice production, appealing design, overall performance, and ample capacity. The refrigerator is also praised for its size and quiet operation. However, some customers have expressed concerns about the limited shelf space, fingerprint visibility, and the taste of the water.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 497 reviews
Rated 5 out of 5 stars
Ms.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an awesome beautiful refrigerator with a great design and well made!
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the worst fridge purchases ive ever made. Problems with the craft ice not working randomly. The door with the glass never shuts properly. The magnetic seal is terrible and the glass access door doesnt latch properly.
The door alarm is the most annoying thing ever. It doesnt let you set the time for the alarm it goes off way to soon.
Also the doors are lower than a standard french door fridge ao if you have any drawers next to it you have to make sure the drawers are closed or youre going to hit it and mess up the glass of the fridge.
This fridge is terribly designed and its the worst 3000 dollars ive ever spent.
Hi there, Shawn. Thank you for sharing your experience with us regarding your LG Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Mirror InstaView. We understand that this purchase has not met your expectations, and we understand your inquiry regarding the Craft Ice, door functionality, and the door alarm.
Regarding the Craft Ice, when it stops working, the system may simply need a restart. You can try a simple troubleshooting step: unplug the refrigerator for about five minutes to reset the ice maker, and then plug it back in. This often resolves minor operational issues.
We also understand your concern about the InstaView door and the door alarm. The door should close and latch securely, and we would like to ensure your unit is operating correctly. The door alarm is a safety feature that is designed to sound quickly to help maintain food freshness and energy efficiency. https://www.bestbuy.com/product/lg-counter-depth-max-25-5-cu-ft-french-door-smart-refrigerator-with-mirror-instaview-printproof-stainless-steel/JJ8VPZ63W2 Please send us a private message on Social Media @LGUSSupport. We would be happy to discuss the operational aspects of your refrigerator and review the magnetic seal and latch issues further to assist you. We appreciate your patience.
—Renzo
Rated 4 out of 5 stars
Great fridge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far after a month I am very happy with the fridge. I do wish for more space for taller items.