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Customer Ratings & Reviews

Your price for this item is $3,099.99
The comparable value price is $3,599.99

Customer reviews

Rating 4.6 out of 5 stars with 478 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the spaciousness, ice maker, and smart features of the Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Mirror InstaView. They appreciate the ample storage space, variety of ice options, and the convenience of controlling the refrigerator from their phones. However, some customers have concerns about fingerprints showing on the mirror door and a plastic taste in the water and ice initially.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-478 of 478 reviews
  • Rated 1 out of 5 stars

    Do not shop here. They are incompetent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned a appliance and they are rude and unhelpful. Always want you to call corporate for belp!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your feedback regarding the LG Refrigerator (LRYKC2606S) model. We understand your concern about the difficulties you’ve encountered with your return and the customer support you received. We strive to provide exceptional services and ensure a smooth experience. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.
      We want to make sure your concerns are addressed properly. Please send us a private message on social media @LGUSSupport with your order details and any relevant information about your return experience. We’ll make it a priority to get in touch with you and resolve any outstanding issues. ^Juvy LG

  • Rated 2 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for 20’ of hose for water hookup and they brought 6 and said they couldn’t do it

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Charles. Thank you for sharing your experience with the LG Refrigerator (LRYKC2606S) model. We understand how important it is to have the right setup for your appliance, and it’s frustrating when expectations aren’t met.

      For the water hookup, we recommend contacting the retailer or service provider directly to discuss the discrepancy regarding the hose length. They may be able to provide a solution or assist with acquiring the correct length you need.

      Your feedback is invaluable, and we’d love to assist you further. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to help you navigate this situation. Thank you for your patience. ^Juvy LG

  • Rated 2 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No shelf space for big things, ice maker is slow water still tastes like chemicals so water tastes terrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this fridge, poor design for the price you’d expect a ton more.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, John. Thank you for sharing your thoughts about the LG Refrigerator (LRYKC2606S) model. We understand that you feel the design does not meet your expectations, especially considering the price. We strive to provide reliable, high-quality products and ensure our customers receive the best value for their money.

      If there are specific design issues or features you'd like to address, such as storage capacity, layout, or performance, please let us know. We'd be happy to offer troubleshooting steps or alternative solutions to improve your experience.

      Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further. We appreciate your input and are here to help. ^Juvy LG

  • Rated 1 out of 5 stars

    Delivery nightmare!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took three attempts to get the product delivered! Don't use Best Buy for appliances.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello, Rob. Thank you for sharing your experience with us regarding your LG refrigerator model LRYKC2606S. We appreciate your feedback and understand the frustration caused by delivery challenges. For future assistance or inquiries, please send us a private message on our social media platform via @LGUSSupport, and our team will be more than happy to assist you further. Your satisfaction is important to us, and we're here to ensure a smooth experience moving forward. ^Sam LG

  • Pros mentioned:
    Ice maker, Spacious

    Rated 5 out of 5 stars

    No Regrets?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this fridge....spacious, well lit, love the multiple ice size/shape options, ease of changing air and water filters....highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg! We love this refrigerator. It is a nice size it’s beautiful and the knock knock is the best feature. I would strongly recommend it! The men who delivered the refrigerator and set it up was really nice and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Spacious

    Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great refrigerator the ice is so awesome, and it’s very spacious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order and didn’t take long to arrive. The ice makers are the best part.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Awesome fridge!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Very clean look, and definitely enough space! Also the different ice it makes is the cherry on top!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! No regrets! My family loves the design and the features. Thank you BestBuy!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love LG products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator! I have no complaints thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I really like this refrigerator. It looks nice on the outside and it offers good space inside, to store the food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! It looks so sleek, makes my kitchen look nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reg

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded satisfaction beyond expectation I will recommend a friend anytime

    I would recommend this to a friend
  • Cons mentioned:
    Defective

    Rated 1 out of 5 stars

    Defective on delivery.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge was delivered and the top portion would not cool down below 50 degrees. This was the second LG fridge with defectives. Switched to Bosch. Best Buy switched out with no problems.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Trevor. Thank you for sharing your experience with the LG Refrigerator (LRYKC2606S) model. We understand how crucial it is for your refrigerator to maintain proper cooling. We aim to provide high-quality products that exceed our customer's needs and expectations. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. Since you’ve already switched to a different brand, if you have any remaining concerns or need additional support, please reach out to us on social media @LGUSSupport with your model number and details. We'll be happy to assist with any outstanding issues or questions. ^Juvy LG

  • Rated 1 out of 5 stars

    avoid - horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looked great in the store, but is a very expensive piece of junk. The freezer drawer doesn't close properly and is always jamming or having issues. The thermostat doesn't work, so oftentines the freezer is the same temp as the fridge (even when set at the lowest -7). Horrible customer service and veery difficult to get LG on the line to arrange to fix (six months and still waiting). Also, water and ice taste like chemicals so are unusable. This machine is garbage. Waiting to replace. Never buying anything LG again.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there! Thank you for sharing your experience with the LG LRYKC2606S. We understand the ongoing issues you're facing with the freezer drawer, thermostat, and water/ice quality.

      We recommend reaching out to our customer support team for assistance with these issues. You may access this link related to your concern: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371 If you haven't reached out Social Media Team, please try contacting @LGUSSupport via social media for quicker communication and to arrange for a technician to assess the appliance.

      Your feedback is valuable, and we appreciate your patience as we work to resolve these concerns. If there's anything else we can assist you with, please let us know.

      —Avril LG

  • Rated 1 out of 5 stars

    DONT EVER BUY LG. EVER.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't ever buy LG. Fake customer support and fake repair companies that you never hear from. NEVER BUY LG ANYTHING. If you were a sucker like me, I feel sorry for you.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, David. Thank you for sharing your experience with the LG Refrigerator (LRYKC2606S) model. We genuinely appreciate your feedback, even when it’s difficult to hear. It’s concerning to learn about your challenges with customer support and repairs, and we want to improve your experience.

      If you’re still having issues, we encourage you to reach out to us directly via private message on social media @LGUSSupport. We're here to assist you and work towards a resolution. Your satisfaction is important to us, and we want to ensure you receive the support you deserve.

      Thank you for your patience, and we look forward to assisting you. ^Juvy LG