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Customer Ratings & Reviews

Your price for this item is $3,099.99
The comparable value price is $3,599.99

Customer reviews

Rating 4.6 out of 5 stars with 454 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the spaciousness, ice maker, and smart features of the Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Mirror InstaView. They appreciate the ample storage space, variety of ice options, and the convenience of controlling the refrigerator from their phones. However, some customers have concerns about fingerprints showing on the mirror door and a plastic taste in the water and ice initially.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 454 reviews
  • Rated 5 out of 5 stars

    Spacious capacity and sleek design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance! A lot of space and sleek design. Be aware that some space is needed to open the door completely. So far really good, looking foward for the features of the craft ice cubes.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG Smart Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the ambience it creates inthe kitchen, Receives lot of oohs and ahhs from guests who see it for the first time. Very roomy and easy to use and maintain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. Great customer service

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the LG refrigerator. The 3 types of ice is a nice feature

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works great. Looks great. Love the different ice it makes.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Refrigerator Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has some nice features. I am amazed by the variety of shape of the ice in the ice compartments. It produces a lot of ice. We get to save a lot of the ice when we take trips for the coolers. Good buy.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint

    Rated 4 out of 5 stars

    Great Door-in-Door Mirror Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size. Very roomy. Love the mirror feature and the convenience of having the door-in-door opening to go to. Gave 8 stars as fingers smudge the mirror door when opening & closing the refrigerator, needing contant cleaning. I’ll get handles next time.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Best Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new LG French Door Counter-Depth Smart Refrigerator! The delivery was very professional and we've been enjoying our craft ice and the other bells and whistles!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great looking refy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG fridge. Makes great ball ice cubes for cocktails or small cubes. Look great too!.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    LG Smart Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the switch to this French Door Refrigerator. It has a ton of room for a counter-top depth refrigerator. The ice maker is on another level so far. Really pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Best refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge and thank you Best Buy for the great installation and delivery. On time and without any issues! Love the ice makers and the big larger compartment of the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    contented and happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, great!...happy customer! we enjoyed the new features of it and we're happy! thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 1 out of 5 stars

    Fridge is good but Bestbuy online sucks !!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS COMPLAINT IS SOLELY REGARDING A BEST BUY ONLINE PURCHASE NOT IN STORE WHICH APPARENTLY IS SEPARATE! We bought a fridge almost a month ago, it came but the driver left with the fridge due to our house being on a slight hill, he didn't want to bother trying to get the truck up there, then best buy didn't communicate that we have a built in fridge, it arrived ( with the same size truck as the first one mind you) the guys delivered no problem but couldn't install as they weren't the RIGHT TEAM to uninstall a built in fridge, finally the right guys came ( 2 weeks later) but after taking it out of the box, we noticed there were dents, week later they send us the replacement fridge once again best buy not communicating with the 3rd party , who once again didn't look over the original notes of the house being on a hill and left with our replacement fridge!!!!!!!!!! Now I have to call and reschedule for the 4th time ! Best Buy nor the 3rd party ( I think called RXO) can't seem to get their S together, I'm never buying bestbuy online again! P.s we did get some compensation, but not enough in my opinion consideration all the stress and frustration!!!

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Seda. Thank you for sharing your detailed experience with us regarding the LG Refrigerator (LRYKC2606S) model. We understand your concern about dealing with multiple issues related to delivery and installation, especially when communication falls short. We strive to provide exceptional services and ensure a smooth and seamless experience. Please contact Best customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. If there are any specific issues with the fridge or if you need support, please reach out to us on social media @LGUSSupport, and our team will be happy to assist you. ^Juvy LG

  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Flagship Refrigerator from LG

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent refrigerator. Plenty of room to store all of your items. The mirrored door is an added bonus as is the 3 different types of ice it makes. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Very spacious and the different ice options are fun. The mirror door leaves fingerprints every single time someone opens the fridge, but I just keep a microfiber cloth in the drawer next to the fridge and find it takes 2 seconds to wipe it clean. It’s annoying, sure, but it’s not that inconvenient and looks very sharp in our kitchen! The extra slide drawer in the freezer helps keep things organized instead of a giant bin of frozen things I have to dig through.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Exceptional quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a counter depth refrigerator this has excellent space that amazed me. I love the craft ice and knock features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this refrigerator. The layout is fantastic, and I love the 4 different types of ice. There is plenty of refrigerator and freezer space. It has an app that can be used to check on the status of the refrigerator and ice makers, along with other functionalities.

    I would recommend this to a friend
  • Pros mentioned:
    Mirror instaview

    Rated 5 out of 5 stars

    My new LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy whit my new refrigerator, I will recommend to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ice machine that I have ever seen! Three different ice dispensers and they all work at top-notch levels.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Bistra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely excited to have this item. Super beautiful and unique price.

    I would recommend this to a friend
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