Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

$1,598.11
Save $1,601.88
Comp. Value: $3,199.99

Customer reviews

Rating 4.7 out of 5 stars with 1045 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,045 reviews
  • Rated 5 out of 5 stars

    LG Design is Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge/freezer design. The freezer & ice maker on the bottom is very practical. The double French door to the fridge gives open sight of whatever you need. The internal water dispenser is more practical than having it external and possible going out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable well priced fridge

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this fridge 2 years already and its a great basic fridge with no issues. My only problem with it is that the exterior dings way too easily. We have two small kids and they put a few small dings in the freezer drawer right away. I also dont like the full drawer at the bottom of the fridge (we use it for cheese and deli meat because its flat). All the other drawers are split down the middle except for this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refridgerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the functions and ability to keep everything at a uniform temperature. Water in door is another nice feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built fridge with a lot of storage! I had it delivered without installation and the delivery guys gave me installation tips and it arrived undamaged and works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge, average installation and support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this fridge installed after our older model broke. We're happy with the fridge and its features. The internal space is great and functional. Unfortunately, in our case, the water dispensed by the fridge still does not taste good, apparently for two reasons: 1) LG recommends installing a PEX line (instead of the default stainless steel you can get installed), and 2) a problem with our fridge where the water does not flow through the filter and does not get purified. If you run into a problem like this, make sure to reach out to customer support right away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and big lots of ice

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and I like the ice maker and water in the refrigerator. The ice maker is more than satisfactory and I like that I can put water into various size glasses - including big pitcher. The ice maker in the freezer is a life saver. I had one on the door of a Samsung and it was terrible - broke all the time. Great fridge for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great reifrdgerator!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying this refrigerator. I like the water dispenser inside the fridge and the counter depth is perfect. No more losing things in the back of the refrigerator. The interior design works very well with lots of room for taller things in the door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good, quiet, efficient, but..

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a counter depth refrigerator it has a lot of storage space. It is very efficient, I measured 1.08 KWHs a day, which is 2/3 of what our older LG Energy Star fridge used. It is also quieter. However, a couple of design flaws we found; for this price, the shelves should be more adjustable. Also, the wife doesn't like the way the basket in the freezer pulls out once the drawer is about two thirds, then you have to push it back to get things out of the drawer. No problems so far, if it remains trouble free, the flaws can be overlooked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG top dog

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge i've ever owned. Super nice looking and convenient french doors and easy pull out freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this refrigator is the greatest. My husband loves me again. Should have bought this years ago. Just love it. Thank you much. Barbarabjork

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read reviews on this refrigerator, and they were good. It lived up to the reviews. Very spacious inside and we have more than enough room; something our last refrigerator didn't have. Has excellent cooling and a neat chime that is activated if the door is completely shut. Very pleased so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big, beautiful and quiet. I love it. Bought it on sale. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit, large door storage, like the water filter feature

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my frig so far. It came with EVERYTHING wrapped and in great condition! It is big and roomy. The only reason I gave it a 4 instead of 5 is because the stainless steel on the LG frig does not match the SS on the LG dishwasher (purchased the same time). I also purchased the LG stove, so we will see if there is a match there when that comes in. Perhaps this is my ignorance but I thought the SS would match if purchased from the same manufacturer - at the same time. It could also be that the frig is fingerprint resistant and the dishwasher is not.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Verdict is still out...noisy and loud

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unsure if we will be keeping this. We returned the 1st one, same make and model as it was making a squealing sound when the ice maker was filling and was not quiet at all. The 2nd refrigerator, does not squeal, but it runs almost ALL THE TIME and is quite noisy. Our 15 year old Frigidaire was much quieter! On a positive note, it does keep the temperature. If you don't mind alot of noise, this is the fridge for you!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, JoeD. Thank you for sharing your experience with us. We understand your inquiry regarding the noise levels of your LG - Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser. To ensure the unit is operating optimally, we recommend checking that the refrigerator is properly leveled and that there is adequate clearance on all sides for ventilation, as this can often reduce operational sounds.
      https://www.bestbuy.com/product/lg-counter-depth-max-26-5-cu-ft-french-door-smart-refrigerator-with-internal-water-dispenser-stainless-steel/JJ8VPZ69ZV
      For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best value for the price, works perfect and is very spacious perfect ice making

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Refrigerator has great space, laid out very well, for the freezer as well. Runs quietly. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG-Counter-Depth MAX 26.5 Cu Ft. French Door Smart

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really Good product, with good feature and very quite in operation, no compliants.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG fridge.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great storage and ice maker. I would recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs smaller shelf increments

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note delivery was excellent. Don't like that a filter bypass is not included for those with all house water filters. Actual temperature of freezer and fridge is higher than the setting. So set to lowest settings I found best. The shelves adjustment spacing is way too large. It should be at least half that provided. Putting a gallon of milk on the shelf the upper shelve is real close or too much room. Storage of bottles of wine is just about impossible. If you don't fill up a door shelf with the condiments the fall over. But this is a French door fridge issue. Ice maker is slow but makes a nice cube of ice so much better than the quarter moon shape (cylinder segment). The wheels roll easy to roll out for cleaning.

    I would recommend this to a friend
Sponsored