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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1018 reviews

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Rating by feature

  • Quality

    Rating 2.1 out of 5 stars

  • Value

    Rating 2.3 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Door-in-Door 28.6 Cu. Ft. French Door Refrigerator for its spacious interior, ice maker, and door-in-door feature. Many reviewers appreciate the ample storage space and easy access to frequently used items. The dual ice makers are also a popular feature, with customers praising their convenience. However, some customers have expressed concerns about the refrigerator's reliability and compressor failure.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,018 reviews
  • Rated 5 out of 5 stars

    Absolutely LOVE this refrig!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has every design feature we could possibly want. The wide refrigerator shelves allow placement of large trays when necessary. The door in the door design is already of GREAT use to us - allows retrieving frequently used items without having to open the entire refrig, thus preserving the cold. The freezer design makes retrieving items very easy. We especially love the refrig and freezer setting are plainly visible (they light up) on the left hand refrig door. That's it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Water good, ice bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water taste good, but not cold, ice tasted unfiltered even after cleaning and 2 weeks of cycling ice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Public Service Announcement-Freezer Stops Working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this fridge since I purchased in 10/2017 until 2 days ago when I went to grab a frozen pizza to cook in over an realized it was basically thawed. Seems this is a common problem among these lower freezer LG units. Do a Google search and look at reviews on here. I do not have extended warranty, but at same time, should a $2300 (what I paid) appliance fail in under 2 years? That's what I asked LG customer service. They are seeing if they can make an exception for me. Seriously, do your research, this is a common problem among LG refrigerators. Wish I had...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the two separate ice makers. Also enjoy being able to open for milk or orange cartons without opening entire fridge

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge the only down fall is the inner door doesn't stay shut other then that it's awesome

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mostly like it. Wish it was white

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it ok. It mostly fits the needs we had. My wife likes it so that’s all that matters

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water taste good,accessible for drinks you have a storage in front

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator. It's quiet and have more room so you can stack up a lot of fruits and vegetables.

    I would recommend this to a friend
  • Cons mentioned:
    Compressor failure

    Rated 1 out of 5 stars

    Don’t buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. Literally one month after warranty was up from Best Buy the compressor went bad. It’s less than 5 years old. Awful, awful product. Issues with ice maker on multiple occasions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Won Me Over!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to spend the few hundred dollars more to get this LG refrigerator with the extra door within the door. Now I'm glad I did! It won me over as I find myself just grabbing something from the quick access door all the time. And I love the extra ice container in the freezer as we use a lot of ice! I think this was truly the best choice I could have made.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Loved this fridge but it broke after 5 years!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved everything about this fridge, but after 4 years the in-door ice maker started acting up and then a year later, the compressor went out!! Would have thought a fridge that cost $2500 would last longer than 5 years. Pretty frustrated and disappointed in this fridge!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    wellI I just do not know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sending it back because the water and ice despencer in the door doesent work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great frig with lots of usable space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frig is great for big purchases because of the room offered. Most frigs we looked at were large outside but broken up into small spaces inside. It easily stores pizzas and large freezer boxes that normally need to be opened and separated. Great buy at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    great buy for the price 2400

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy fridge is very spacious and room for everything

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great refrigerator, love the design and features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have lots of room for everything I want in the refrigerator and freezer. Room for vegetable tray.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Love the door in door. So convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frig is so user friendly. It's quiet and efficient.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not that great...don't understand the good reviews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had the refrigerator for a month and both ice makers do not work, the water spout quit working shortly after that, and the inside door keeps swinging open when the door is open without being released. Not happy for the price I paid. I shouldn't have to call on my warranty this quickly with this many issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Worth every penny so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space, layout works great, huge freezer. All around very happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator with a lot of room for your groceries. Very easy to clean as well.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love this Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Double ice output. Double door on the right side. Lots of room to store food. We love it.

    I would recommend this to a friend