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Customer reviews

Rating 3.9 out of 5 stars with 7 reviews

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86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    LG gram 15" - Super Slim

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The advantage & value of having supremely light weight laptop would and should be number one deciding factor when purchasing this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance, Screen

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen, performance and battery life. I just wish the resolution was at least 2K, and with a refresh rate higher than 60 Hz

    I would recommend this to a friend
  • Cons mentioned:
    Flimsy, Heats up

    Rated 4 out of 5 stars

    Good decent laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a power user as I rely on my laptop to read and to take notes, apart from browsing. This is a very good laptop for those tasks (and perhaps for others, too), but takes some time to get used to. As it is extremely lightweight, it feels very flimsy. There is some travel on the keys but also some flex on the screen. The laptop does get hot. Overall, it is not bad if you can get it on a sale

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portability

    Rated 4 out of 5 stars

    Pretty good laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But as a replacement for a work computer. Works as expected. Webcam offers a dim picture and should function a lot better for the price. No other issues. Please note this product only has USB Type-C connectability so you will have to be ready to make this change. Very thin and very light. Good performance for all work tasks and multitasking.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Too hard to navigate to setup computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too hard to navigate to setup computer display and other settings.

    I would recommend this to a friend
  • Cons mentioned:
    Factory reset issue, Poor usb port quality

    Rated 1 out of 5 stars

    Do not buy this laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this laptop. The laptop sometimes does not recognize my external hard drive. It locks after 1 minute and there is no way to overright this. The USB ports are very poor quality. I tried to factory reset the laptop and it is not possible.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for taking the time to review our LG OLED Laptop (15Z90RT-K.AAB7U1) model. We regret the issues you have encountered with the laptop's recognition of your external hard drive, the lock after 1 minute, poor quality USB ports, and the inability to factory reset the laptop. We understand how frustrating it can be when a new device does not meet your expectations or function as intended. For help and guidance, please visit this link: https://www.lg.com/us/support/help-library. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy LG

  • Rated 5 out of 5 stars

    Really best buy item!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was actually the lucky product that I ever had. So light, portable, and functions very smoothly - you must buy it! Battery is also lasting so long, you can even survive without charging for a day.

    I would recommend this to a friend
  • Customer reviews from lg.com

    User rating, 4.3 out of 5 stars with 4 reviews on lg.com.

    See all lg.com reviews
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