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Customer Ratings & Reviews

Your price for this item is $1,499.99

Customer reviews

Rating 4.8 out of 5 stars with 165 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers praise the gram 17" Touch Screen Laptop for its portability, large screen size, and fast processor. Many users appreciate the long battery life and lightweight design, making it easy to carry. The laptop's overall performance and ample RAM also receive positive feedback, with users finding it dependable and efficient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 165 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Light and durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really lightweight and durable. Runs really well and has a good keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Large laptop at a Reasonable Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for collage and his new job. He needed a large screen, quality construction and good performance. This laptop met all 3 requirements well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably perfect purchase for home and work, definitely enough soace for all my personal stuff. Perfect picture and audio, worrying bout battery life but it lasted for awhile.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen size

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been really good for our business. I love the big screen and how light it actually is. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen size

    Rated 5 out of 5 stars

    Mynewlaptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. It is light weight, easy to use, great color on the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop so far.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a backup laptop as our main laptop has a cracked case and we try not to close the cover on it. We were taking a trip and knew we would need to do work while we were gone. This LG gram, has now become the go to for our needs. The pucture is great, it seems to keep up well with our design work, and although we dont use it for "sound" purposes, other tyan tutorial videos occasionally, the speakers are great compared to our other laptops. Also our other laptop we are lucky to get an hour or two from the battery(since the day we bought it) but this Lg gram we have had upto 6 hours on battery, multiple times and still over half charged.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Weight

    Rated 5 out of 5 stars

    So light and powerful.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing weighs so little for its size. Screen is huge. Great machine that does it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight and Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last year I wanted a 17 inch laptop so I bought a gaming laptop. I was really disappointed in how long the battery lasted without the charger attached. Also the weight was another thing that bothered me more than I anticipated. So when Best Buy had a great deal on this 17 inch Gram I jumped on it! I'm very happy with this purchase! It is amazingly lightweight. Also the battery lasts more than twice as long as the one it replaces. I don't game, but it seems more than powerful enough to handle any task I need. I don't really have any negatives to mention yet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Fast, light and long battery life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second LG laptop and it is fantastic. Super lightweight and long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, responsive and easy to trasport...it's so light. Very happy with this purchase so far!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Lightweight champ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, works very well. I love how light weight it is, especially for taking to school or when I travel. I would highly suggest getting this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to replace a Dell that has functioned without a single issue since the March 2020, but is bulky and was losing battery life. I was excited to buy this LG because the online reviews were great, its so lightweight, and would be great for working remotely. Unfortunately, there were compatibility issues with Microsoft RDP right off the bat. The factory display settings make it impossible to fully access certain screens in RDP without reducing my display size. The biggest issue, however, is the cursor. While typing (usually in Outlook, but it does happen across other programs once it has started), the cursor starts running across the screen. There is often no stopping it once it starts. It tends to "lock up" the entire laptop, which requires a reboot. While working remotely on one occasion, the problem was so bad that I was restarting every 5 minutes, and just could not use the laptop and had to log off before my work day was over. I did buy the Best Buy membership, and had support remote into my computer and re-set a bunch of settings. The issue is better, but not fixed. The cursor still takes off running, but after the "fix" I can usually stop the running by using the arrow keys to stop the cursor. This is not what I was hoping for when spending $1300 on a new laptop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    lg laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. love the design. good speed. i will recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Weight

    Rated 5 out of 5 stars

    Fast and light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large screen. Does not weigh much so it is easy to carry. It’s very fast also.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    LG Gram Pc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, great graphics. It’s early, but the battery life seems good.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Lightweight and fast. Highly recommend for work.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, thin, lightweight, my wife and I love the touchscreen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD SO FAR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's pretty good (one week today). Just having one problem of having to add Microsoft Money to the new computerso that I can transfer the history.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop at only 3.2#

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd LG Gram. My 4-5 yo has been acting up and needed a replacement. I love the LG Gram, great specs and I love that it weighs just over 3#. I travel often and when I pick up other models I know I don't want any more weight than necessary. I use the number keyboard alot for work and it has a great screen. Also good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Gram 17"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent had it very long, but so far, its doing everything I nned.

    I would recommend this to a friend
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