Customer Ratings & Reviews
- Model:
- WD300CW
- SKU:
- 6532300
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the SideKick 1.0 Cu. Ft. High-Efficiency Smart Top Load Pedestal Washer for its ease of use, especially for the elderly. They appreciate its ability to handle small loads, which is convenient for quick washes and delicate items. Additionally, customers value the storage space it provides for laundry essentials.
This summary was generated by AI based on customer reviews.
Beware when ordering for delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would love to have actually used this item to be able to review it, but unfortunately it arrived to my house damaged in December and has yet to be replaced. From the first time I opened this washer (I was so excited to pair it with my new AI washer and dryer) I couldn’t shut it. It’s dented from the inside and jams when it’s open, requiring heavy force to close. We reached out to Best Buy and they said we could return it for a replacement but it would be months before we could get the replacement but we could use our current one while we waited. In the meantime, I have a useless pedestal that I paid hundreds of dollars for that I can’t even open. I was very excited about this machine. My problem is not a common one but beware that if this machine gives you any issues it may be months before it’s resolved!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, MikeM. We would like to express our gratitude for taking the time to review your recent experience with our LG Washer (WD300CB) model. We understand how frustrating it can be to eagerly anticipate a new appliance, only to encounter issues right from the start. This is certainly not the experience we aim to provide to our valued customers. Our team is actively working to resolve the issue and provide you with a replacement as soon as possible. We appreciate your patience and understanding during this process.
If there's anything else we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and ensure your satisfaction with our products and service. ^Juvy
Buy it not from Best Buy if yoh buy it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 3 weeks . Impossible to sched a service . I’m 4 months into it not working. This was after 5 failed delivery or misdeliveries by Best Buy in the first place
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jake. Thank you for sharing your experience with us. We understand your concern about having your LG Pedestal Washer (WD300CB) model stop working after such a short time and face difficulty scheduling service. We strive to provide high-quality products and exceptional services to ensure a smooth experience.
We recommend reaching out to our support team directly so we can help facilitate a service appointment and work with you on troubleshooting options to get the unit up and running again. Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you in expediting the service process.
We appreciate your patience and are here to help you get this resolved as quickly as possible. ^Juvy
Lousy base
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told i would need this base for my new washer, but thenild one fit just fine, like i jnew it would. Nut the aalesperson just kept pushing me to buy it. And i returnd it through the delivery installation people, and i have not received my refund yet. Its been 2 weeks already!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. I apologize for the inconvenience you have experienced with our product and the sales process. It can be frustrating when you are recommended a product that you ultimately do not need. I understand your concern about not receiving your refund yet, this is not the experience we aim for our customers. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
- Pros mentioned:Wash cycle
Great Addition to your Laundry.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like having a SideKick washer, even though it may look small, it does a good job washing your delicates and sweaters well. It also makes your big washer more accessible since it will sit on this pedestal like washer. The only issue is the high ticket price! You can literally buy a whole new full size washer if you pay MSRP, so I would advise looking for an open item when you shop for this kind of SideKick.
I would recommend this to a friendBrand response from LGAnswers
Posted .We highly appreciate your honest feedback regarding your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We appreciate your kindness for sharing the LG Brand Support . Please get in touch with us if you have questions via sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Tanisha
Dispenser
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are dispensers for laundry and fabric softener . Is this for single use or multiple? Seems like it’s more volume than required in the dispenser cap provided
I would recommend this to a friend