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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 181 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the refrigerator's capacity and overall performance, noting that it looks and works great and provides the space they need. Many appreciate the design, size, and quiet operation. While most are satisfied, some customers suggest improvements to the shelf space to better accommodate taller containers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 181 reviews
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wishing the freezer pulled out a little bit more but overall we like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice but large

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really nice refrigerator, but it was too big so unfortunately, I didn’t even get to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all my electronics item at Best Buy they product are really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it goes with the rest of my appliances the guys that delivered it was nice and respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG French Door Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with many useful features, all we were hoping for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed bigger fridge so purchase this Lg refrigerator, really like it ...not counter depth but ok with that...like the handles!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Produce drawers are open….no way to adjust humidity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales personnel were great in helping with our refrigerator purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freezer LG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG is excellent brand, I recommend to everyone for buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A failed beauty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This slim line refrigerator with its unique design, failed to carry out its needful function. I longed for it to make ice. but it never did,

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, ClaraG. Thank you for sharing your experience with us. We understand your inquiry regarding the ice production on your LG Standard Depth MAX French Door Smart Refrigerator. To ensure the icemaker functions correctly, please check that the water supply valve is fully open and the ice maker switch is in the "On" position. Your feedback is important, and we'd like to assist you further.
      https://www.bestbuy.com/product/lg-standard-depth-max-25-1-cu-ft-french-door-smart-refrigerator-with-glide-n-serve-drawer-stainless-steel/JJ8VPZHJZ6For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo LG

  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 4 out of 5 stars

    So far no complaints

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this unit 3 weeks, but so far it's working great, temperatures seem very even throughout, it's very quiet and roomy. The bottom freezer is convenient and also has an even temperature. I haven't connected the ice maker yet so that might affect how it runs, its noise level, etc.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Refridge review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appliance is okay. The vegetable and fruit bins do not close all the way. The refridge makes a noise

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jill. Thank you for sharing your feedback with us. We understand how important it is for your LG Refrigerator (LF25H6200S) model to function properly, and we can see how the issue with the vegetable and fruit bins not closing fully, along with the noise. We strive to provide high-quality products an ensure a smooth experience.
      For the bins not closing, it could be worth checking that nothing inside the drawers is blocking them from closing completely. Sometimes, improper alignment or debris in the tracks can prevent them from sealing properly. You could also try adjusting the shelves or the bins themselves to ensure they sit correctly.

      As for the noise, it’s possible that it’s coming from the refrigerator’s fan, compressor, or defrost cycle. A good troubleshooting step is to check if the fridge is level, as an uneven surface can sometimes cause vibrations or noise. Additionally, cleaning the condenser coils and making sure there’s enough space around the fridge for proper airflow might help reduce any unwanted sounds. For more help, you may visit https://www.lg.com/us/support/help-library/lg-refrigerator-common-noises-from-an-lg-refrigerator--20150292153479.

      We’d love to assist you further and ensure your fridge is working perfectly. Please send us a private message on social media @LGUSSupport with your details, and we’ll be happy to guide you through more troubleshooting steps or assist with a possible resolution. ^Juvy LG

  • Rated 1 out of 5 stars

    Prospective buyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant rate it yet. Not in store until Sept 30 when I receive it I will let you know

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi Richard, thank you for checking in and sharing your anticipation for the LF25H6200S! We’re excited for you to experience this model once it arrives, and we look forward to hearing your thoughts after you’ve had a chance to try it out.

      If you’d like to explore product features, specifications, or support resources ahead of time, feel free to visit our official page here: https://www.lg.com/us/refrigerators/lg-lf25h6200s-top-freezer-refrigerator. And if you need any assistance once it’s delivered, you’re welcome to email us at [email protected].

      Thanks again for keeping us posted — we’ll be here when you’re ready to share your experience! -Avril LG

  • Rated 1 out of 5 stars

    Take to long to receive it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still haven t received it,shouldn t take two months to received it

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Daniel. Thanks for sharing your experience. We understand how important it is to receive your LG Refrigerator in a timely manner, and waiting two months is certainly not ideal. Delivery timelines can vary depending on the retailer, inventory availability, and shipping logistics. We recommend checking directly with your retailer for the most accurate delivery updates. If you’d like further assistance, feel free to send us an email at [email protected] and our team will be happy to help! -MC LG

  • Pros mentioned:
    Capacity
    Cons mentioned:
    Shelf space

    Rated 5 out of 5 stars

    Sleek, Slim and pleny space

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious but compact. Cool app features. Inside door storage sheleves seem a little weak, so dont overload them, but for the price, a good buy

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Shelf space

    Rated 4 out of 5 stars

    LG Refrigeraror

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good! But, doors hard to shut. Sometimes need do couple of times Shelves difficult, almost impossible, to move. Like open design! Sturdy shelves! No fingerprints on stainless doors!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is a perfect fit for our space and it is working perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great refrigerator at this time I'm very happy with this purchase. The filtered water delivers great tasting ice and plenty of it. There's lots of light so everything can be seen. And I really like the capacity of the freezer. Delivery went smooth as silk and were here when they said they would.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Exelent product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, cuality, price, capacity, space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 25 refrigerator…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely satisfied with this fridge. Lots of room.. lots of door-drawers.. the freezer at the bottom makes so much difference! Now I can see what I have in my freezer! The ice maker is superb! And the feature of this fridge letting me know when I don’t close the doors correctly is so so helpful! This refrigerator is absolutely a 10+!!!!

    I would recommend this to a friend
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