Customer Ratings & Reviews
- Model:
- HBS-780.ACBBBLI
- SKU:
- 5803517
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the TONE PRO HBS-780 Bluetooth Headset. They particularly appreciate the sound quality, battery life, comfort, and affordability of the product. Some users also find it easy to use and lightweight. However, a few customers have expressed concerns about the design, volume, fit, ear buds, and magnet.
This summary was generated by AI based on customer reviews.
LG TONE pro wireless headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is decent, however I still have to fumble with the wires with defeats the purpose. Retractable cords are better.
No, I would not recommend this to a friendAudio issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.- voice level changes - people on the other end find it hard to hear - incoming callers voices fade in and out - truck driver with multiple Bluetooth experience
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good, Lala. Please reach out to our support team at 877-793-8896 to help out with your headset. You can also reach our social media support by sending a message on Twitter to @LGUSSupport. ^RW
It's never clear when I use the blue tooth.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always end up switching to my iPhone speaker because everyone complains that I sound muffled with the headset. What's the point of it if the communication is stressful
No, I would not recommend this to a friendHorrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headsets are no good. I’ve sent them back twice because the left side went out. And now the right side is out. Don’t waste your money.
No, I would not recommend this to a friendHorrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is horrible. Bought it and the left speaker went out. Sent it back and now the left speaker has gone out again. Don’t waste your money.
No, I would not recommend this to a friendNot the best bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Inhave repurchased this product 3 times and it has the same issue each time. The headset will stop working or make you sound distorted over the phone
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is far from what we expect in regards to the performance of our bluetooth headsets. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGUSA ^CP
Just get a better model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible design, and has the worst conection, if i walk away a couple feet it disconnects, im taking back to bestbuy to exchange for a better model l.
No, I would not recommend this to a friendNot the best bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd time getting this item and it stops working in a shirt period of time. Pay extra and get the pro tone ultra, much better product
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook www.facebook.com/lgusa so we can get more info and see what we can do. ^CP
Won’t purchase again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, it worked well for two weeks. Shortly after, the left ear went out. It’s a struggle to hear music or calls on these headphones.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let's see if we can get that taken care of for you. Send us a message on Twitter at @LGUSSupport or on Facebook www.facebook.com/LGSupportUSA so we can get more info and see what we can do. ^CP
They suck!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They stopped working after one month. DO NOT BUY!! I cannot hear on them. The person on the other end can hear me but I cant hear them.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP
Didn't last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately these did not last very long. Only 8 months to be exact. Currently trying to return under warranty. Would NOT recommend
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP
Very Bad Accessory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad, it works well in the beginning of the months since the sound is very low and there is little support for them
No, I would not recommend this to a friendQuality Issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a broken one. There was no sound on one of the sides. I would've exchanged it but my local BB didn't have any in stock.
No, I would not recommend this to a friendAwful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst bluetooth headphone purchase ever. We had to have it replaced twice and finally switched to another brand.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are unhappy with the headset you purchased. So that we are able to gain more insight and research what assistance may be available to you, we request that you reach out to a specialist via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP
LG Wireless Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for abt 3 wks then started getting a robot choppy voice effect which makes it hard to understand what caller is saying.
No, I would not recommend this to a friendNot a favorite item
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this product. Left ear piece stop working in year. Too expensive.
No, I would not recommend this to a friendTerrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst product I have ever seen. You can't hear and the caller can't heard you. 2nd placement and going back for a 3rd. Smh.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It sounds like we'll need to walk through some troubleshooting for your bluetooth headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP
Nope
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst headphones. Magnet features are cool. That's it though, everything is basic.
I would recommend this to a friendNot a good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has really bad connection issues, sounds like my phone is going in and out when I have the headset on. Horrible sound,
No, I would not recommend this to a friendBad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They both cut my ears inside the headphones are terrible I don’t like this product at all I wish I could return it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is far from what we expect in regards to the performance of our headphones. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGUSA ^CP