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Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 4.3 out of 5 stars with 2622 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the sound quality, battery life, and ease of use of the TONE Pro Wireless In-Ear Behind-the-Neck Headphones. Many also appreciate the lightweight design and the affordable price. However, some customers reported issues with earbud fit and Bluetooth range. A few users also mentioned concerns about the magnet strength and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,622 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best LG's Yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a fan of the LG bluetooth wireless earbuds for years... And I've run through, literally burning or wearing them out with use of course. I've tried other name and off brands; nothing compares to the lightweight comfort and sleek design of LG's bluetooth wireless earbuds. Great sound for music (yes) clear sound during calls or listening to voicemails (yes) Notifications (yes) Battery life (yes) Easy to clean, charge and maintain (yes)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great earbuds, good sound quality, lots of features. The only negative is that the magnets that are supposed to hold the earpieces in place when not at use are too weak. The earpieces are constantly falling out of their sockets.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting a better headset for working out and for normal use. My friend bought this one in purple somewhere else and I loved the sleek look it had. I found one on bestbuy.com in the powder blue and got really happy. So far this headset is working great. Paired really easy with my Samsung Galaxy S6 and has been working great so far. I worked out with it after charging it for like 3 hours after receiving it. No major or minor issues. I didn't do cardio yet so I'm unsure of how that will handle. I'm rather small so it might bounce a little more than on normal people.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    LG Bluetooth Heahphones Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my LG Bluetooth headphones!!! They last 10hrs without needing to be charged and that's longer than any of the other brands I've tried. I'm also glad that they fit comfortably as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Bluetooth

    Rated 4 out of 5 stars

    The sound quality is decent but things could be be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so the sound is decent but I hate how the string tickles my neck. The battery life is amazing charges fast and holds for long periods of time. Convenient feature which allows me to toggle back and forth on my phone from my car's bt and the headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy honored a cheaper price online. Over 30$ difference. Light weight. Sometimes I forget they are on my neck. Good sound. Would recommend to anyone. Compatible with my LG Optimus Pro by AT&T.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed wearing these while driving.The quality is awesome and would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you love listening to music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY HEADPHONES. When ever am at the gym am always listening to my music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenience at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great investment to have.... hands free talking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset best buy ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love any and all products I have been able to purchase from best buy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Earbud fit, Magnet strength

    Rated 4 out of 5 stars

    Okay Bluetooth headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have listened to the reviews. The magnet holding the earbuds in place is extremely weak, so weak that the ear buds just hang instead of being neatly tucked up like they are suppose to. ALSO, the ear buds do not fit snugly in the ear like other LG models. Disappointing. I will admit the colors are beautiful and minus the magnet and ear buds being different, they do work well and hold a charge for a long time. Overall I gave 4 stars because they do work and have had no issues, but took a star off because of the inconvenience of the magnet and larger ear bud size.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Earbud fit

    Rated 4 out of 5 stars

    Long Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the long battery life of this headphone. What I absolutely hate is the way the ear buds hand and get caught up in my hair or clothing. The magnets at not very strong and do not hold the ear buds very well. I would pay the additional $$$ to have the retractable ear buds because the quality, clarity and battery life are EXCELLENT!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 4 out of 5 stars

    Great way to block out the world!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -Very good clear sound -Great Battery life, I I can blast then for a straight 8hrs and still got a charge -Light weight -Great Functionality Bad- - Wind messes with sound quality - Wind also messes with microphone more then I like

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    Awesome Bluetooth headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased these for my wife because she doesn't like wired headphones, she complained of their inconvenience Since I gotten her these, WOW! The sound quality is very good and the battery life is very good and they are very light weight, Iim getting a pair for myself and I recommend them to anyone who is looking for an awesome Bluetooth headset

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    well built and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Tone Infinim Bluetooth headphone offers decent sound, retractable earbuds and strong battery life (up to 14 hours) in a lightweight, around-the-neck design. Its buttons are well positioned. It also has some nice extra features, include vibrate alert when a call comes in or you're straying too far away from your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality
    Cons mentioned:
    Earbud fit, Magnet strength

    Rated 4 out of 5 stars

    Worth the $$$ well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always looking for a good pair of headphones and this set is well worth it. The Bluetooth works great and the sound is great. The only reason I didn't give 5 stars is the magnet could be a little bit stronger. the ear buds fall off . Plus if your a active person other than running, they don't stay on you shoulders well. Over all worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    A must for the newer headphone jack free phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased a new Moto Z Force phone and Lenovo has eliminated the 3.5mm headphone jack on the Moto Z and Moto Z force. Apparently the slim format of the phone and the heavy use of bluetooth sound devices drove their decision. They did provide a USB-c to 3.5mm dongle to allow the use of conventional headphones. My options were to either try and get a set of usb-c earbuds or bite the bullet and get the bluetooth device. I opted for the bluetooth headphones. The LG Tone pro headphones were very easy to pair with both my phone and tablet. Once paired, the headphones and cell phone connect instantly when I turn the headphones on. Sound is very good and the range is excellent, I would guess in excess of 30 feet. I had to go from my office to the reception area of my business and the headphones provided a clear signal until i reached the reception area, where it faded out. I can't attest to durability as I haven't owned the headphones long, LG claims that the earbud wires, although thin are reinforced and durable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 4 out of 5 stars

    Lightweight and sporty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and very lightweight design makes it almost unnoticeable over a long day or wear. Battery life last for about 10 good hours of music and occasional phone use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great but dies quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on my 4th LG Tone Pro in almost 2 years. Very comfortable. Excellent battery life. Great noise cancellation. One earbud always goes out after a few months, the other soon follows. To be fair, I'm fairly hard on them. I throw them in my purse and occasionally expose them to some moisture (sweat or very light rain). I've tried other LG models and competitors. This is the clearest, easiest to keep paired, and most comfortable. That's why I bought the Best Buy protection plan on my second pair. When they die, Best Buy replaced them for little or nothing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Bluetooth, Sound quality

    Rated 4 out of 5 stars

    Great sound, long battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is light weight, sound great, and have a good battery life, was easy to setup the Bluetooth. Only thing I don't like it the wire holder on the head set the little plastic piece can come off. My last LG wireless headset I had to tie the wire with a twist tie because I lost the plastic piece. I still came back and bought a second headset for the sound and light weight.

    I would recommend this to a friend
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