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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 109 reviews

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Rating by feature

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers praise the TONE Ultra a HBS-830 Wireless In-Ear Headphones for their exceptional sound quality and build quality. Many users find the headphones comfortable to wear for extended periods, hardly noticing they are there. The long battery life is also appreciated, with customers noting that the headphones work well and have a decent battery life. However, some customers have experienced issues with the microphone on this unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 109 reviews
  • Rated 4 out of 5 stars

    Great sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love these except one thing… I miss the volume up and down as the previous version had.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this blue tooth is very light weight, great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Listening works great, not best for phone use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some people say the audio cuts out when I am using it for phone calls - I think it is picking up noise around me so might be more sensitive microphone. I liked my previous LG headset better, but it was several years old and the on off button which working. The retractable cords give me concern - have to tug on them to get them to retract. It works great for listening to audio.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Giving it a another shot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying these again. 1st one was great lasted 3+years, 2nd one less than 2 months and one of the ear buds stop working. Tried a generic version from Amazon and out performed these, half the cost too. Thought I give these a shot again just for the retractable buds. Been 6yrs since I left lg so this time I got warranty. Would recommend with warranty.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love LG headsets. This one is of great quality. However I do miss my old LG as I could hold the answer button & it would ask for a command. When you hold this one it will call one of your contact at random.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bought for wife, kept for self

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife. She loves them. Sound quality is very good. I took them over

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Best head phones.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. The retractable wires are key. I hate ear bud types as they never stay in my ear. I only get these now.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the product. Work's well and decent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good price for decent earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on these is OK, not great. However, I bought these for the battery life and the fact that I won’t lose these when I’m cycling. That’s the job I hired these to do an they do it well.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Wireless Bluetooth Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pair very similar to this that I found at Sam's Club (same brand), but unfortunately they quit working after daily use for three years. That resulted in me frantically looking for a replacement pair. Luckily, I found these and I couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So light-weight I forget to take these headphones off! Very comfortable and work great for talking on the phone and listening to books as I work around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    LG Headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the Best headphones out there. Charge last days.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ones I have used so far, love the battery life last 12 hours a day, it’s my second pair, the first one lasted 1.5 years then sadly I lost it at a car wash

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the long battery life in these and they seem more rugged than previous models

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I bought a second set. :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! They hold up well for use during work & pleasure, so much so I bought a second pair for my daughter-in-law. The retractable earpieces operate well too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an average headset. People have complained of not hearing me and me sounding like I'm in a hole. Have to reconnect often. The best thing was the price I paid. Under $80.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these headphones for a year just needed a new pair the piece broke. They are really good headphones too bad the company doesn’t want you to make retracted ear headphones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay, but if you walk to far away from your phone for an short amount of time it loose connection and you have to sometimes re-learn the connection again.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best Bluetooth headsets. I have tried others and they do not work as well. I'll never buy any other brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG 830 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG 830s have improved over the years. They are user friendly once you learn they work. Also you can connect to two phones at the same time 90% of the time. They have decent bass. I like ! I like

    I would recommend this to a friend
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