Customer Ratings & Reviews
- Model:
- LGHBS-830.ACUSWHI
- SKU:
- 6392330
Rating by feature
- Sound Quality
Rating 4.1 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the TONE Ultra a HBS-830 Wireless In-Ear Headphones for their exceptional sound quality and build quality. Many users find the headphones comfortable to wear for extended periods, hardly noticing they are there. The long battery life is also appreciated, with customers noting that the headphones work well and have a decent battery life. However, some customers have experienced issues with the microphone on this unit.
This summary was generated by AI based on customer reviews.
Great for gym
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these headphones because I do alot of running and it never feels like it is going to fall.
I would recommend this to a friend- Pros mentioned:Sound quality
Great headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and price! Upgraded from the older ones.
I would recommend this to a friend Love LG tones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My all time fave Bluetooth headphones can’t live with out them they are on me 24/7
I would recommend this to a friendDifferent is not better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as my last headphones . I can't open the charging unit either.
No, I would not recommend this to a friendThis LG bluetooth headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love LG bluetooth headphones. I usually buy headphones base on the product features that the manufacturer says it has. One of the most important features for me is the battery life (hours of talk time and stand by including playback time. That's what's i saw in this particular one that made me to buy it. But 14 hours of talk time is far less than 10 hours.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Lg headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd L G head set. Easy to setup and use!
I would recommend this to a friend Good quality headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the freedom I have with my hands when wearing these. I use them when I am out in the yard or out on walks.
I would recommend this to a friendSpeakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy assist for the traction was very new the employee was very nice
I would recommend this to a friendIt serves the purpose.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Range is poor! Best Buy brand that I had before had greater range & cost much less.
I would recommend this to a friendSound quality is great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I Don’t like is that when I press button on the left ear Siri doesn’t come on!
I would recommend this to a friendA must have!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headsets! These don't bother my ears. They're comfortable
I would recommend this to a friendSomewhat disappointed.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had several LG headsets in the past and I loved them so I decided to go with this one since my last one broke. I'm not impressed at all especially since I'm using it with an LG phone. I don't understand why (in my experience at least) LG products don't generally work well together.
No, I would not recommend this to a friendBluetooth
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good but the customer service is even better
I would recommend this to a friendTo the rescue
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He loves this gift his last one he taped it up around his neck so I knew it was time to get him another. When I call him the calls are so much clearer now. He really needed a new bluetooth headset. This was a good investment.
I would recommend this to a friendRetractable!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had an older pair of these where the headphones just kind of hung there. These retract! 5 stars. Of course. Thank you to Best Buy for facilitating this purchase and thank you G-d for creating this product. Praise be she!
I would recommend this to a friendTHINK BEFORE YOU BUY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product but very disappointed with it. Most time people tell me they can’t hear or it sounds like I’m muffled.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
What happened to LG?
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wasn't my first LG headset but it was the worst. My biggest issue was the button/control layout. The buttons have been replaced with slide style controls and all of the controls are on the left side. The volume and track skip controls have been combined. To turn up the volume you slide the control back and release. To skip forward a track you slide the control BACK as well and hold it there for a second or two. That seems backwards to me.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Replaced another set that I wore out!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love having so many controls on the headphones as opposed to my earbuds when I have to reach for my phone change anything.
I would recommend this to a friendHeadset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it! My husband has had two sets, finally got myself one. It’s nice to have a conversation without him being so loud on the speakerphone!
I would recommend this to a friendThey're wonderful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a wonderful purchase but I didn't see it in the store I panicked but then I realized that I could bite online that's the wonderful purchase thank youp
I would recommend this to a friend