Customers admire the FRĒ Case's excellent protection and water resistance, frequently praising its durability and ease of use. However, some users noted concerns about sound quality being muffled and the built-in screen protector's susceptibility to damage. The case's bulkiness and price point also received some negative feedback.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 711 reviews
Rated 5 out of 5 stars
Great phone case
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had no issues with this phone case and it has survived a 7 year old little boy and a 2 year old little girl handling it as well.
I would recommend this to a friend
Rated 4 out of 5 stars
Great protection
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This case is great protection from drops and moisture. I didn’t give it a five because it does slightly limit use of the touch screen.
This review is from LifeProof - FRĒ Case for Apple® iPhone® XS Max - Asphalt
I would recommend this to a friend
Rated 5 out of 5 stars
Very good protecting. Sleek and skinny
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have a black for my phone and pink for my wife. I like the slimness and durability. Plus the protection from water and element that it offers.
This review is from LifeProof - FRĒ Case for Apple® iPhone® XS Max - Frost Bite
I would recommend this to a friend
Rated 5 out of 5 stars
Great case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve have these cases on a number of phones and never had one break. The case lasts about a year and a hold but the company always replaces it.
This review is from LifeProof - FRĒ Case for Apple® iPhone® XS Max - Asphalt
I would recommend this to a friend
Cons mentioned:
Price
Rated 3 out of 5 stars
Good case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good case But really expensive case.
Sometimes i wonder if it’s worth it.
The case is too expensive
This review is from LifeProof - FRĒ Case for Apple® iPhone® XS Max - Asphalt
I would recommend this to a friend
Brand response from LifeProof Support Team
Posted .
Hey there Traveler,
Sorry to hear that this FRĒ series is making you wonder if the price was worth it! While we completely understand your hesitation surrounding the expense, we are positive that the cost should prove its value as it continually keeps your iPhone safe for a long time to come. If you have any additional concerns, please feel welcome to call our wonderful representatives at 1-888-533-0735, and they'll be delighted to further assist you!
Sincerely, LifeProof Customer Service Team
Rated 4 out of 5 stars
Great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Does the job. Only complaint is the little almost air bubble type things that get traped under the screen. Other than that does it’s job.
I would recommend this to a friend
Rated 5 out of 5 stars
Great phone case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
the life proof case has always been my go to product to make sure my phone stays protected. I love the color of this case and how thin it is!
This review is from LifeProof - FRĒ Case for Apple® iPhone® XS Max - Frost Bite
I would recommend this to a friend
Rated 4 out of 5 stars
Great case
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this case for my husband. He likes it a lot it works well keeps the phone protected. I would buy another if needed.
This review is from LifeProof - FRĒ Case for Apple® iPhone® XS Max - Asphalt
I would recommend this to a friend
Rated 5 out of 5 stars
Worth every penny!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Saved my phone from drops already. wouldn’t go without a Lifeproof case. i’m a clutz, this case is much cheaper than the insurance co-pay
I would recommend this to a friend
Rated 5 out of 5 stars
Tough
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case is touch. I drop my phone many of time and also submerge it. Phone still free from any damage.
This review is from LifeProof - FRĒ Case for Apple® iPhone® XS Max - Asphalt
I would recommend this to a friend
Rated 5 out of 5 stars
As expected
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve purchased multiple Lifeproof cases and will continue to do so. This case is sleek and does the job in every way. I will buy again.
This review is from LifeProof - FRĒ Case for Apple® iPhone® XS Max - Asphalt
I would recommend this to a friend
Cons mentioned:
Bulk
Rated 1 out of 5 stars
Poor quality case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the Lifeproof Fre case for my Apple XS Max phone and the case was defective and missing the speaker hole. The defective case caused the IPhone to echo when making a call on speaker. The case was bulky and always had a bubble on the main phone screen and was more noticeable when the phone was off. I would not recommend this phone case also because the bottom of the phone case is easily breakable if you have to keep open and shut the area to charge the phone. I would not recommend this case to others and I ended up returning the case.
This review is from LifeProof - FRĒ Case for Apple® iPhone® XS Max - Asphalt
No, I would not recommend this to a friend
Brand response from LifeProof Support Team
Posted .
Hi Lionpsu,
Yikes - this certainly does not sound like the epic interaction that we envisioned for the FRĒ series! Here at LifeProof, we don't think you should have to sacrifice full device functionality for protection, and we apologize that your most recent case does not reflect this commitment. Had you contacted us, we would have loved to set you up with a brand-new warranty replacement, but we also certainly understand your decision to return the item. We sincerely hope that this experience does not turn you away from LifeProof forever, and if you have any future questions, please feel welcome to call our friendly representatives at 1-888-533-0735. They'll always be glad to provide additional assistance!
Best, LifeProof Customer Service Team
Rated 5 out of 5 stars
Awesome Case
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best case I’ve ever used & when you’re ready for a new phone, take the case off & your old phone still looks brand new!!!
This review is from LifeProof - FRĒ Case for Apple® iPhone® XS Max - Asphalt
I would recommend this to a friend
Rated 5 out of 5 stars
Camera is awesome and all the apps
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new iPhone. The camera is excellent and editing options. I am currently writing my own cookbook because of this phone!!
I would recommend this to a friend
Rated 5 out of 5 stars
Good product for my job
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you all ways work at outdoor and need to use the phone during the job, this is a good choice for you
I would recommend this to a friend
Rated 5 out of 5 stars
Safe and Secure
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had purchased another brand, but was not as secure. Went back to purchase this product, and have had no issues.
This review is from LifeProof - FRĒ Case for Apple® iPhone® XS Max - Asphalt
I would recommend this to a friend
Rated 5 out of 5 stars
Love this product!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. It meet all my needs. I would recommend this product to friends and family. Great value also.
This review is from LifeProof - FRĒ Case for Apple® iPhone® XS Max - Asphalt
I would recommend this to a friend
Rated 3 out of 5 stars
Nice color
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The color is very pretty however I would not recommend this color. Gets dirty really fast.
No, I would not recommend this to a friend
Brand response from LifeProof Support Team
Posted .
Hey there Boneapitite1978,
While we're glad that this FRĒ series kept your iPhone stylishly safe, we apologize that it retained some dirt as well! Occasionally, the lighter shades of our cases can pick up different elements, depending on what they go through on a daily basis. Regardless, our clean-freak representatives would love to tidy things up with a warranty claim, so please don't hesitate to give them a call at 1-888-533-0735. They'll send you a spotless new FRĒ in practically no time at all!
Best, OtterBox Customer Service Team
Rated 5 out of 5 stars
Tough case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I always use Lifeproof cases since they are so durable and I am tough on my electronics. This case remains slim and protective!
This review is from LifeProof - FRĒ Case for Apple® iPhone® XS Max - Asphalt
I would recommend this to a friend
Rated 4 out of 5 stars
Protective yet bulky
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Added a lot of bulk to my boyfriend's phone. He didn't like how large it was in his pocket. Ended up returning.
This review is from LifeProof - FRĒ Case for Apple® iPhone® XS Max - Asphalt