Customers find value in the FRĒ Series Hard Shell's protective qualities and waterproof capabilities, frequently praising its ease of use and slim design. However, some customers express concerns about the charging port's durability and the case's price point. A few also mention issues with the case fit.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 59 reviews
Pros mentioned:
Ease of use, Water resistance
Rated 5 out of 5 stars
Excellent Protective Case for my i-Phone 13
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I highly-recommend the LifeProof FRE Series Hard Shell case for the i-Phone 13. It's expensive at $89, but that's the equivalent to the price of my previous case / glass protector that I initially purchased with my phone. I liked the original case, and the Zagg invisible shield protecting my phone's screen. However, neither the case nor the screen protector is water-proof, so some water slipped between the protective glass and my phone's screen.
[NOTE: When I dropped my phone, the Zagg not only protected my screen; the company sent me a replacement screen at no charge].
However, I opted for a waterproof case to protect my phone from coffee spills, water/rain, my cats, and the inevitable drop. It's ideal, and does compromise the use / navigation of my phone's features. In sum, I recommend it to anyone interested in a basic-but-user-friendly case.
Note: I initially conducted a search on Amazon, but the results were endless, and many of the descriptions sketchy at best. BEST BUY's options, while comparatively limited, nevertheless described cases accurately, plus the closest store is 3 miles from my home. So I have zero complaints about the cost or the quality of the product. Hope this helps.
I would recommend this to a friend
Cons mentioned:
Charger port, Price
Rated 4 out of 5 stars
Good but not great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case overall is still pretty good, but the rotary button for muting ringer can be difficult to use and the new design of the charging port is difficult to open with one hand manipulation and at anytime as well. Very overpriced still.
No, I would not recommend this to a friend
Pros mentioned:
Water resistance
Rated 5 out of 5 stars
Worry free
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
LifeProof always has great products. These waterproof cases gives you a sense of not having to worry about your device at all.
I would recommend this to a friend
Cons mentioned:
Charger port
Rated 4 out of 5 stars
Good, but not Great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall the product is solid, but there are a few issues that arose soon after I began using it. Any particulate at all under the plastic face shield seems to become immediately visible and harder to remove than a similar glass protector, and the cover for the charging port is attached to the case via a rubberized hinge that has already torn about halfway through in a matter of weeks. It seems to protect the phone, but a few cheaper design aspects bring down an otherwise solid case.
I would recommend this to a friend
Pros mentioned:
Ease of use, Protection
Rated 5 out of 5 stars
Good case for both working and working out.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had the case for 3 weeks. So far it has worked very well. I use it for both work and workout environments. I purchased it because I want my phone protected in any environment.
It was very easy to set up.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
slim and full of protection
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love how compact this case is. I ave already dropped the phone several times (why I bought the case) and it's held up like achamp.
I would recommend this to a friend
Pros mentioned:
Design, Protection
Rated 5 out of 5 stars
Best phone case!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Slim design compared to the other lifeproof cases for previous iPhones.
I have always purchased a lifeproof case and it has never failed me! Always provides the best protection!
I would recommend this to a friend
Pros mentioned:
Ease of use, Waterproof
Rated 5 out of 5 stars
Great case
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install, good resistance. Good waterproof. When it’s a hot day, if you leave it in your car.
PS: do not leave it for a long time.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Price
Rated 5 out of 5 stars
Perfect case for an active person
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this case. If you are an active person like I am this is a perfect choice. A little on the pricey side but totally worth it.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Protector for the iphone 13
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted a protective case but without the bulk. This is it. Lifeproof case even has a built in screen protector.
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Price
Rated 5 out of 5 stars
Tough case
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case worked well. Easy to use but was a little pricey
I would recommend this to a friend
Rated 4 out of 5 stars
Totally
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product for protection of your iPhone’s screen
I would recommend this to a friend
Pros mentioned:
Waterproof
Rated 4 out of 5 stars
Does the job
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is very durable and does a good job in protecting the phone. The only thing to get used to is that to charge it you must open a small latch given the case is also waterproof.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Case
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Happy with the purchase! This is my 5th case over the years and is an excellent protection for the phones even when your phone drops.
I would recommend this to a friend
Cons mentioned:
Charger port
Rated 4 out of 5 stars
Piece broke off
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The port cover that you charge the phone broke off within the month.
I would recommend this to a friend
Brand response from LifeProof Support Team
Posted .
Hi there!
We're sorry to hear about the damage to the port door on your FRĒ case! We greatly appreciate your feedback, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so feel free to call us at 1-888-533-0735, and we can get you a replacement case.
Best, LifeProof Customer Service Team
Pros mentioned:
Protection
Rated 5 out of 5 stars
Long lasting, durable protection
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
LIFEPROOF is alays the best with protection. We've broken screens enough and this is an investment for the phone!
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Awesome case
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome protection for my iPhone 13 on the speedboat and overall
Awesome service from Bestbuy!
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
All-around protection
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good protection! A little hard to open the charging cover, but other than...great case!
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great purchase
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this for my boyfriend who works for an insulation company. It has done very well in protecting his phone.
I would recommend this to a friend
Cons mentioned:
Case fit
Rated 5 out of 5 stars
Great Case!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Loved Otterbox cases. When couldn't find them anymore, changed to the Lifproof. Have worked well so far.