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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.3 out of 5 stars with 375 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers recognize the Fre Protective Case's excellent protection and water resistance as significant advantages, frequently praising its ease of use and snug fit. However, some users express concerns about the integrated screen protector and the case's impact on sound quality during calls. A few also mention the price point as a potential drawback and some issues with the charging port cover. Overall, the case receives positive feedback for its protective qualities but has some areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 375 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Great Protective case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great case for being protective but it does sometimes get that glassy wet look on the screen which can be a pain.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey, Alex!

      We're sorry to hear that you're having troubles with the screen protector on your FRĒ case! While not present in the majority of our cases, there are certain conditions that may cause this "rainbow effect" or Newtonian rings under the screen protector of your FRĒ case. Thankfully, we have some simple tips to help prevent this issue! Be sure to thoroughly clean your case and the screen of your phone with a microfiber cloth. Additionally, try to install your case in the driest place you can, as higher levels of humidity can be the source of this effect. If that doesn't help, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.lifeproof.com/en-us/contact-us

      Best,
      LifeProof Customer Service Team Lifeproof

  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, well made. Protects the phone very well. Only down fall is it’s quite expensive compared to other phone cases.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    Protective but...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case provides really good protection if you drop your phone. It’s great that it has a built in screen protector, but that’s where the biggest issue with this case is. The screen protector sticks to the screen in a way that creates air pockets, and that makes it difficult to see anything on the screen. For the price, I did not expect issues like this. I would not purchase this product again.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi there!

      We're sorry to hear about the issues that you're having with the screen protector on your FRĒ case! When you install your case, make sure you're thoroughly cleaning off the screen of the phone and inside of the case prior to installation, preferably with a microfiber cloth. Additionally, we see these issues arise when installing the case in a more humid environment, so make sure that the case is being installed in the driest place you can find.

      If that doesn't help out with this issue, please don't hesitate to reach out to us at 1-888-533-0735, and we'd be more than happy to discuss your warranty options with you.

      Best,
      LifeProof Customer Service Team Lifeproof

  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Love the fre series lifeproof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the lifeproof Fre phone cases. I’ve got them on all of our iPhones. I hate to admit it but our phones get dropped/thrown around a lot. The cases protect our phone so well and hold up to the damage. I love that it a water proof too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this case for the kid, so far it works good. We haven’t had any issues yet. Instilling the case to phone was fast and easy.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good case.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t give it 5 stars because the plastic screen cover leaves water marks. I find it quite annoying. If that doesn’t bother you then it’s a solids case.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi, Toni!

      We're sorry to hear about your frustration with your FRĒ case! While not present in the majority of our cases, there are certain conditions that may cause this "rainbow effect" or Newtonian rings under the screen protector of your FRĒ case. Thankfully, we have some simple tips to help prevent this issue! Be sure to thoroughly clean your case and the screen of your phone with a microfiber cloth. Additionally, try to install your case in the driest place you can, as higher levels of humidity can be the source of this effect.

      If those troubleshooting tips don't help out, give us a ring at 1-888-533-0735, and we can get you helped out.

      Best,
      LifeProof Customer Service Team Lifeproof

  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Love it, wish it came with a wrist strap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Lifeproof. I’ve had their phone cases in the past for vacations, etc. This one made it to a waterfall! I found an old wrist strap that I was able to loop into this (with the help of a toothpick) and it was perfect for swimming to the waterfall/under it!

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Prefect case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what phone I have I will always get a lifeproof, best case I never have to worry about my phone getting wet or it falling and breaking.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Love the case, had one for every phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to also buy a screen protector to keep the cover from sticking to the screen. But other than that, I am satisfied of it's fit and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protects against drops!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has protected the iPhone against several drops for over 8 months. The only reason we've recently replaced it is because the part protecting the camera got scratched up enough to make pics blurry. It did it's job well!

    I would recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 4 out of 5 stars

    Toughest case on the market.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Second one now. Withstands Jet Fuel and Avgas! Wish they’d come up with a better charging port lid.

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the standard in cases. I have used them for all my iPhones and have never had to replace a screen or deal with water damage. Great company and customer service!! So glad Best Buy stocks their cases!

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Excellent protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is at least my 4th Lifeproof Frē case over the years. Works great, and seems to protect the phone well. Only complaint is that I’m having a spot of trouble trying to keep the bubbles out from under the screen protector, but overall function is terrific.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Phone case

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a phone case and bought a case after use it seems to be getting beat up putting in my pocket all the time

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    LifeProof-Fre Protective Water -resistant Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the cases made by LifeProof. They work and protect my phone and this makes me happy. I recommend this is you want great protection. They have an amazing warranty. I always have used this company for my phones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We will only buy life proof cases. We have tried others and bother else compares! Best Buy got this case to use super quick too!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Well with the $ great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Well worth the $ my son is a mechanic. And this case protected his iPhone from drops grease etc. Highly recommended He had this case for his old phone and purchased again for his new one

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    This is my 5th life proof case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cases have paid for themselves many times over! Dropped on concrete, ran over by a pickup, granted it was on loose dirt but case destroyed phone fine. Always good about warranty issues. Awesome product!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Iphone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection for the phone. Just not sure how long the charging port cover is going to hold up as compared to previous covers. Was a bit of a challenge to get the cover snapped down.

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    A must for your IPHONE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifeproof case is a must for your IPHONE. I have always had a case on every phone before I walk out of the store when purchasing a new phone . My phone would not last a week without it

    I would recommend this to a friend