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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 325 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers appreciate the great protection and sleek design of the Next Case. Many find it lightweight and easy to use, while some mention concerns about the fit and the case's durability over time. A few customers also noted that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 325 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good form of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the phone against the elements and the inevitable drops.without adding bulk

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Protects my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case protects my phone from any dust or water but it’s a little too bulky

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best case yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this from bestbuy to protect my new iPhone 8 it’s slim and sleek and stylish

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection

    Rated 5 out of 5 stars

    Nicely Done Lifeproof!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not a fan of the old life proof cases, but this new design is amazing. Feels great in your hands, the mute/sound switch is greatly improved. Paired with a glass screen protector, this thing has a great look and keeps my 8+ safe. Will work with the 7+ as well.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Great case but snug fit on phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it because it would not allow me to turn my ringer off because the case was too tight for the phone.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Dear Yoly,

      We so apologize that the NEXT seemed a little tight on your phone, and that you felt returning it was your best option! The iPhone 7 Plus/8 Plus NEXT series was engineered to fit those two devices, and is intentionally designed to hug the phone snugly to ensure the case doesn't pop off during an intense drop. The unit does have to be very specifically installed in order for the mute switch to work seamlessly, so it's possible that the button was struggling due to an alignment issue. Had you contacted us, we would have loved to troubleshoot the problem, but we certainly understand your decision to return the product. Should you run into any further LifeProof inquiries, please feel welcome to call our awesome representatives at 1-888-533-0735. We're always happy to help!

      Regards,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Protection
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection but makes my IPhone 8 Plus way too big

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    LifeProof - Next Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a loyal Lifeproof user throughout the years and this case is no different to the quality Lifeproof is known to provide. Protects my phone from drops, scratches and water all while being light enough to carry around all day.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best in style and protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new styles and best option to protect your investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great iphone case for the 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iphone case for the 7 and 8. I’ve had many iPhones and these cases work good

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very sturdy case and looks nice on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rugged yet stylish design. Great fit for my new iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome life-roof case that offers great protection!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great case so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems. Installed easily and feels great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good case. It will protect your phone if you drop it. The only negative thing about this case is that it isn’t waterproof but the iPhone 8 Plus is supposed to be water resistant

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case a little pricey but well worth it to protect your phone

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing wrong with this case, it is just that I was looking for a case that would allow me to put my phone into my small purse. This still makes it a bit too large, so it doesn't fit. Will keep it for future use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs Patience to Open.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as I could open the case. I love it. It comes with a little key to open the sides of it, but I still feel I had to get a little brutal with it to open. So I feel very insecure about opening it back up with my phone inside. I enjoy the life proof idea, but the lightning bolt port has a close latch that I feel adds pressure to a cable or dongle, subsequently adding pressure to the port itself. I have sadly had the lightning cable port go dead in previous iPhones, so I’m trying to reduce the stress on the port as much as possible. The case “clicks”, in the terms that because I’ve been brutal to it, there’s some space between the two pieces that don’t exactly align now and it makes noises. Kind of annoying but the safety it brings the phone is superior.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey NMT505,

      Sorry to hear that you're feeling a little hesitant about this NËXT series! Rest assured, the rubber port cover is intended to keep your ports safe from dust and debris when they're not in use, and we're confident that it should not affect your charging cable. What concerns us is the fact that your case is making a strange "clicking" sound, and our friendly representatives would love to rectify this situation with a warranty claim. Please feel free to give them a call at 1-888-533-0735, and they'll send you a brand new case that should provide silent, stable protection going forward!

      Best,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Protection, Weight

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case as a gift for my mom. Case is slim and light weight, fits in her purse easily. Protects against accidental drops

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is solid and seems to take an impact well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A beautiful, clean, and smooth case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, Smooth, Durable, Clean, Ergonomic, Awesome.

    I would recommend this to a friend
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